Qatar Airways

✅ Trip Verified | I bought 2 return tickets on Kiwi.com from Brisbane to Warsaw via Doha. We were supposed to have 2.5h layover in Doha going from Australia to Poland and 1h on our way back. We were very happy that we found such connection. One month later, on 15th February we received a notification that our itinerary had changed, and the layover time extended by 18 hours and 20 minutes. Few days later, we received another e-mail informing us that our layover in Doha was extended to 20 hours 35 minutes. They did not offer a hotel room or anything, as a compensation they offered us a meal voucher.

✅ Trip Verified | I want to give kudos to the Qatar Airways team for their assistance on my flight from Brussels Airport. The train from ZYA to BRU was part of the travel itinerary, where the train arrived later than expected. Qatar Airways check-in desk re-opened again and allowed me to proceed with the process. The horrifying passport controls with a very long queue were the main challenge. The flight was supposed to depart at 4:35 pm, and I only managed to went through the immigration at 4:28 pm. Qatar Airways personnel was waiting for me, and my 250 meters dash began with assistance from the ground team in Brussels airport. I made it to the gate and aircraft at 4:33 pm and the flight departed on time. Kudos to the ground team in Brussel and the Customer Service assistance.

✅ Trip Verified | 2 flights, First flight No. CX9203 (Codeshare Cathay Pacific & Qatar Airways), from Hong Kong to Doha on an A350-900. It was very comfortable and very quiet, and the plane was modern and luxurious, the cabin crew was very good, but my food was not good. Second flight from Doha to Amman on a Boeing 787-8 . It was very comfortable, and the cabin crew was excellent and very friendly, and very helpful (amazing crew), again my food was not good.

✅ Trip Verified | Check in went ok, boarding was well organised on the first flight in Brisbane but not in Doha. The Boeing 777-300 has a 3-4-3 layout in economy and it was full. Qatar have a mask policy - however this mask policy was not implemented or enforced. It was mentioned once but staff did not remind passengers they should wear masks. As a result many passengers did not wear masks at all. In Doha the plane had to be reached via a bus. On the first flight the crew was not very friendly. Food was delicious.

✅ Trip Verified | QR is our favorite airline and each step of travel is pleasant due to the amazing flight attendants. They were so accommodating and pleasant. They looked after all passengers with great attention and professionalism. We noticed on this flight a decline in the onboard service. No men's and women's sleeper suit were available. We found that our food in business class had dropped and was not up to standard. The main courses were arranged very poorly. No hint of fine dining, rather food in a canteen. The two desserts were very modest.

✅ Trip Verified | I started flying Qatar Airways last year. I have taken 5 round trips in the last ten months. I fly out of Atlanta. The first two times they used A350-900 non-Qsuite aircraft, both trips were great. From in-flight service to food, everything was top-notch. Then from my 3rd trip and on, they used the older 777 300ERs, they do not have the same seats, and the entertainment system and the screens are very slow to respond. The worst part is when you try to lay down; your feet are always dangling and not even with your body. It feels more like a long recliner than a lie-flat seat. They offer newer 777s and some even with Q suites on shorter routes, I enjoyed when I flew from Doha to Istanbul or to Dhaka. Why not use these newer aircraft for the long haul flights such as Atlanta to Doha or Doha to Atlanta, where people really need their rest, considering these are 14-hour flights. Their catering service from Atlanta has gone down drastically in the past few months.

✅ Trip Verified | My flights were on time. We were well received on board and warm welcome from Farangis and Karanveer, the service was great. The flight attendants were pleasant and efficient. The First class Lounge in Doha is very comfortable. Services start from the airport where you do check in in firs class private section, then to separate immigration section, then to luxury and big lounge where you can eat and relax, and end with very nice and luxury seats and services.

✅ Trip Verified | I flew from Amsterdam to Phuket (return Bangkok to Amsterdam) via Doha in Business Class. All in all a very satisfactory experience. Ground crew in Amsterdam did a wonderful job despite long queues at the security check. At BKK business class passengers could use the fast track through security and immigration. From check in to lounge in 20 minutes. I had 2 flights in the marvellous qsuite. It provides maximum privacy. The other flights were also very good as all seats provided privacy, sleeping comfort and aisle access. The cabin crew provided excellent service on all flights. It's was truly a premier experience.

✅ Trip Verified | Frankfurt to Doha provided a comfortable and service oriented flight. The only downsize was the poor quality of food in Economy. Transfer in Doha was easy, due to the Al Maha transfer service an lounge access due to my Platinum status with Qatar. There was a pleasant surprise at the gate, as I got an upgrade due to an overbooked flight. I love the herringbone configuration and the bar on the A380. service and food was impeccable on this flight. I would have given full rating, but can’t because of the poor meal on the Frankfurt to Doha sector.

✅ Trip Verified | After departure they told us that they were out of Taitinger champagne, the main course I wanted was not available, she said you could have ordered your preferred meal before you flight. My diner was nothing specials, very small starter, main course was chicken with rice. After diner we didn’t see anyone until half hour before arrival. I bought wifi for $10 and that’s not a bad price but I expect free wifi in business class. At Doha we went to the lounge, we had to give our names and had to go in line until they call us to enter the dining area. On time we left to the gate to board our flight to Bangkok, at the gate they told us that there was a delay for half hour. Finally it took 1 hour and 45 minutes before we could board the plane without any announcements at the gate. Luckily the service on our flight to Bangkok was better.