Qatar Airways

Customer Reviews

5 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 2400 reviews
7/10
5 star Skytrax Rating
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10/10

"the most amazing experience"

(United States)

Trip Verified | I had the most amazing experience with Qatar Airways. I landed in Doha from Toronto and the Qatar staff made sure that the passengers knew where they needed to go and helped navigate the airport. The lounge was exceptionally clean, convenient and quiet. I flew on QR 534. Manasvi and Sharan, the flight attendants did an amazing job taking care of me on the flight. My experience flying with them for 3 hours was way better than the experience with Air Canada for 13 hours. Manasvi and Sharan both made me feel very comfortable and showed that they cared. Thank you!!
Type Of TravellerSolo Leisure
Seat TypeBusiness Class
RouteDoha to Ahmedabad
Date FlownMay 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
9/10

"the wonderful service I got"

(United States)

Not Verified | Got best seat with my infant. Food was ok, They should give a little attention to the food. Today here give review about the wonderful service I got from the cabin Crew, Usman From Flight QR 723. The best I ever got from a cabin crew in flying life. Very helpful man, not only to us. He was very nice to all the passenger as well. I'm very delighted by his service, made me want to fly with only with Qatar Airways again, and also recommendation to my family and friend to fly with them.
AircraftQR723
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteDoha to Chicago
Date FlownMay 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
5/10

"not offered any bedding on the flight"

(Australia)

Trip Verified | The airline facilities were fantastic. It was my first time flying business in the Qsuite with Qatar Airways as I was travelling from australia to Europe. When waiting to board the flight there was no priority lane for business class passengers. Once I had boarded, I would have appreciated a better welcome and more information regarding the services on board. Unfortunately I was mostly ignored by staff when I got into my seat except when I had the do not disturb sign on. I was awakened as the air steward who he needed to know my meal preference. It was a 14 hour flight. I do not understand the urgency from the staff. It defeats the purpose of even having a do not disturb sign. I was not offered any bedding on the flight.
Type Of TravellerBusiness
Seat TypeBusiness Class
RouteBrisbane to Milan via Doha
Date FlownMay 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
no
10/10

"hard time finding anything to complain about"

(Sweden)

Not Verified | The first stretch of Bangkok Doha I had a one seater Q suite. Normally when I fly with my wife we ​​have a double Q suite (3E/3F) Now I had 1A. Flying in Qatar's Q suite is considered the best option to fly in Business class. When you then add the service level that the Cabin staff provides, I have a hard time finding anything to complain about. To be able to decide for yourself when you want to eat, I also find absolutely perfect on longer flights. All people are different I want to eat as early in the trip as possible while my wife wants to get her meal later. The section Doha - Stockholm was a more common type of seat configuration 1-2-1 The same nice cabin staff. Have flown a lot during my professional life (am now retired), have not found in recent years any airline that provides such a good flight (travel) experience as a whole as Qatar. They may not be the cheapest option but clearly an option not to be underestimated. Qatar Airways has always lined up if we have had any problems with my travel (both private and business travel). Already planning for our next trip and Qatar is definitely our main option for this trip as well.
Type Of TravellerSolo Leisure
Seat TypeBusiness Class
RouteBangkok to Stockholm via Doha
Date FlownApril 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
10/10

"efficient, friendly, helpful"

(Australia)

Not Verified | Have now flown with Qatar Airways on several occasions, with positive experiences every time. They are efficient, friendly, helpful and always looking after the customer needs. Great service, people, food, facilities and customer care. Unreservedly recommended.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteMelbourne to Dublin via Doha
Date FlownMay 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"this memorable experience"

(South Africa)

Trip Verified | The flight was initially delayed due to issues at the airport. However, time were made up in the air and we landed as planned. The crew was extremely helpful throughout the night with water and drinks. Although we ate late the food has been incredible tasty. Thank you Qatar Airways for this memorable experience. I can now see why you are rated as the number 1 airline in the world.
AircraftBoeing 777
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteDoha to Johannesburg
Date FlownMay 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
8/10

"Best airline I have flown"

(Australia)

Trip Verified | Best airline I have flown, the staff were so accommodating, obviously the food is different but very well presented and nice too. Thank you for being so considerate with me being disabled, the staff were fantastic, I will definitely be using your airline again as well as referring to friends and family.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteJohannesburg to Doha
Date FlownMay 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"I have been very impressed"

(Canada)

Not Verified | It was my first time on Qatar Airways and in Business Class and I must say I have been very impressed. The Q-Suites are all what a traveller can dream of and the service has been amazing on every segment of my flights (Montreal-Cape Town via Doha and back). Food and drinks are available at all time and flight attendants are attentive to all your needs - there's not much more you can ask for. To boot, I had access to VIP lounges in every airport, so it was a very pleasant experience overall and I highly recommend Qatar Airways to every traveller, especially for long flights.
AircraftBoeing 777-300
Type Of TravellerBusiness
Seat TypeBusiness Class
RouteCape Town to Montreal via Doha
Date FlownMay 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
8/10

"experience was seamless and very good"

(Canada)

Trip Verified | It was my first time that I flew with Qatar Airways and my experience was seamless and very good. The check in process took some time due to the extra requirements demanded by the destination however the check in agent was a lovely and nice lady. The boarding process was organized despite some impatient passengers. The ground agents directed passengers to the rights lines with their boarding zone number. I was travelling in Business class on both legs on a standby ticket. The first from Montreal to Doha and longest leg featured the Qsuite which is impressive and amazing. The suite is spacious and comfortable. The second leg to Phuket was the normal pod which is similar to different airlines but still good. The cabin crew on both legs were polite and friendly. I really appreciated how they going the extra mile with their service skills to passengers. The meals were tasty and there's a lot of options of meals, snacks and drinks. The washrooms were spacious and kept clean. The entertainment had a big selection of movies, shows and games. Qatar Airways is superior compare to European or North American airlines and a good choice for an airline.
AircraftBoeing 777-300 /B787-8
Type Of TravellerSolo Leisure
Seat TypeBusiness Class
RouteMontreal to Phuket via Doha
Date FlownApril 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
5/10

"vegan option was inedible stodge"

(Thailand)

Trip Verified | Business class LHR-BKK, QR832 DOH-BKK, May 16 paid over 60 UK pounds for window seat reservation, changed to 10G middle quad seat without notification. Maybe different plane but why not change to another window seat when they were available. Did get window seat at check-in, seat controls were not working! I should get a refund on the cancelled seat reservation. Shambolic boarding especially at DOH with everyone waiting on the loading gangway for over 30 minutes. Food was the worst I have had on an airline, they seem to think lacto vegetarian is low calories vegetarian, the vegan option was inedible stodge. Staff were very nice.
Type Of TravellerSolo Leisure
Seat TypeBusiness Class
RouteLondon to Bangkok via Doha
Date FlownMay 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
no