Qatar Airways

Customer Reviews

5 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 2402 reviews
7/10
5 star Skytrax Rating
Filter Reviews by :
Show
10/10

"crew is professional, attentive"

(South Africa)

Trip Verified | Milan to Cape Town via Doha. You have to be "picky" to fault anything on Qatar Airways : cabin crew is professional, attentive, they cannot do enough for you, food is good, aircraft are clean, everything seems to be working almost perfectly. Perhaps more free WI-FI on board would be a bonus.
AircraftBoeing-777 / 787
Type Of TravellerSolo Leisure
Seat TypeBusiness Class
RouteMilan to Cape Town via Doha
Date FlownAugust 2018
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
10/10

"The best of the best"

(Australia)

Trip Verified | Perth to Munich via Doha. The best flight I have ever flown. The flight from Doha to Perth (A380) was simply fabulous in many if not all ways. The flight was new, beautiful, with very comfy seats, lovely food and amazing entertainment system. The crew members were really caring passengers and professional. They were present throughout the flight. The best of the best!
AircraftA380
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RoutePerth to Munich via Doha
Date FlownAugust 2018
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
9/10

"Excellent service onboard"

(Sweden)

Trip Verified | Flew Denpasar to Doha . So far my choice of airline still is with Qatar Airways even though on this route they have a little older airplanes. Excellent service onboard, good food and a splendid wine list. Friendly crew who really give superb service with a smile. Still annoyed about no free Wi-Fi when you pay for business class.
AircraftBoeing 777-300ER
Type Of TravellerSolo Leisure
Seat TypeBusiness Class
RouteDenpasar to Doha
Date FlownMarch 2018
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
9/10

"a great travel experience"

(Sweden)

Trip Verified | Flew Mahé, Seychelles to Doha. As always Qatar Airways gives you a great travel experience. Clean new airplane and a very great crew. Selection of wine is splendid and food served when you like to eat gives you to time to work, have a nap or what watch a movie. Just a great experience. Only downside is that even in business class you have to pay extra for Wi-Fi.
AircraftA330-200
Type Of TravellerSolo Leisure
Seat TypeBusiness Class
RouteMahé, Seychelles to Doha
Date FlownNovember 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
9/10

"a great friendly crew"

(Sweden)

Trip Verified | As always a pleasure to fly Qatar Airways from Doha to Stockholm. Clean new planes and a great friendly crew. Service on top with good food and drinks. What you need after a few hours at the airport. Downside no free Wi-Fi not even in business class.
AircraftBoeing 787-8
Type Of TravellerSolo Leisure
Seat TypeBusiness Class
RouteDoha to Stockholm
Date FlownNovember 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
8/10

"best business class product"

(India)

Trip Verified | Hyderabad to Atlanta via Doha. Qatar Airways is by far the best business class product I have seen. It beats emirates and etihad hands down. The food is outstanding, cabin comfort is great, and all food is on demand. The lounge though very crowded at times in morning serves much better food than emirates. Biggest down side compared to emirates is no chauffeur drive. The lounge they use in Atlanta is club atl which is ludicrous. It would be an insult to call it a lounge.
Type Of TravellerBusiness
Seat TypeBusiness Class
RouteHyderabad to Atlanta via Doha
Date FlownAugust 2018
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"Q-suite was amazing"

(Bangladesh)

Trip Verified | First class service on both legs of the journey. From Doha to London I was fortunate to fly A350-1000. The Q-suite was amazing! The seat was comfortable to say the least, the blanket the best on any airline I’ve flowing and I’ve flown quite a few! Privacy could be obtained by closing the door, like the first class suite in Emirates first class. The service was excellent, with extremely attentive and courteous crew. Meal was good, with the option to dine at any time. Loved the entertainment on board- the selection is huge. Everything was slick and span! The coveted complimentary toiletry bag was a purple colour this time! All in all, a most wonderful flight! I would like to take this opportunity to extend my heartfelt thanks to the crew for a wonderful flight. Looking forward to the next one !
AircraftA350-1000
Type Of TravellerBusiness
Seat TypeBusiness Class
RouteDhaka to London via Doha
Date FlownAugust 2018
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"staff took care of us"

(Malaysia)

Trip Verified | I would like to say Thank you to Qatar Airways for taking care of me and hubby during long flight from Kuala Lumpur to Paris return via Doha. It was a long journey but your staff took care of us very well. We do recommend others to please try Qatar Airways. Qatar Airways staff are really good and take care of us. They all very well deserved for appreciation. Ground Crew also very good. My fragile stuff I checked in and never broken. The ground crew was full of confidence, that their crew take care the luggage very well and got security camera every where. Food was okay. Flight was clean. Entertainment was up to date, got all new movies, TV shows and nice motivational talks. Overall I'll give 9 mark out of 10. 1 mark I cut because of food. Need to improve a bit. Thankyou once again.
AircraftA380
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteKuala Lumpur to Paris via Doha
Date FlownAugust 2018
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"Excellent business class"

(Australia)

Trip Verified | Oslo to Melbourne via Doha. Excellent business class airline. I do a lot of business travel and have to say that some, like Qatar, are fantastic and others are not so good. The seat is big and comfortable. The service is attentive and strong. The meals were great as was the service concept - order what you want, when you want. Flights left on time, entertainment options were great - really only had positive feedback on all aspects. Had long sleeps on all flights. The business lounge in Doha airport is the best business lounge I've seen anywhere in the world, which is an added bonus. They are my airline of choice moving forward and have great reach into more minor cities in Europe than other carriers.
AircraftA380 and B787
Type Of TravellerBusiness
Seat TypeBusiness Class
RouteOslo to Melbourne via Doha
Date FlownAugust 2018
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
9/10

"the staff was very helpful"

(United Kingdom)

Trip Verified | Manila to Manchester via Doha. On the 17th August, Our 2330 pm flight QR929 was canceled. This was because an accident happened a day before when Xiamen Air MF8667 skidded off the runway in a rainy thunderstorm, which led the main runway to be closed. At around 2030 pm, I went to the Main office in the terminal if our flight was canceled or not, and it was. I asked for priority accommodation because I was traveling with my immobile mother who needs rest and my son. They did not refuse as my mother is a priority passenger, and they said that they will give us accommodation also because we checked out of our condominium in Quezon City, and we had no where else to stay. The polite and very nice staff at Qatar Airways is to give us contact numbers for the new flight the next day when the runway will open, then we got on a bus to a five-star hotel that we were amazed by, which the airline paid for, not us! The next day, we get a text from the coordinator that there will be a flight at 1730 pm QR2929, we quickly packed our things and checked out. We finally got to the airport (Terminal 1) and it was shambolic, stranded passengers, crowded, with no coordination, but it was not Qatar Airways' fault, it was the airports' disappointment of not organizing this problem fluently. It took us a while for us to check-in, too crowded, especially with my disabled mom, we got through immigration, security, we finally then got to gates, In an airport, they did not have enough working boards, all of them were not working at all and we couldn't understand where to go at all, except on our ticket, our flight was supposed to depart 1730pm but we departed around 2215pm but I understand, there were too many passengers to handle though. we boarded via stairs and I complained that we did not use a lifter for catering, but that wasn't the airlines' fault though. we got into the cabin my son seated in a different row, while a sat with my mother, the seats were comfortable, the IFE was good, and the food wasn't the best but appetizing, and the staff was very helpful. We landed in Doha, and we missed our 0155 am the QR27 flight to Manchester, they gave us another flight to catch at 0810 am with no fee at all and the expectations were the same as the previous flight.
AircraftBoeing 777-300ER / 787-8
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteManila to Manchester via Doha
Date FlownAugust 2018
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes