"crew were good and friendly"
35 reviews Shanaka Gooneratne (Australia)
✅ Verified Review | Melbourne to Manila via Sydney in business Class. Check in fast, lounge at Melbourne basic but good. Departure out of MEL on time on a Boeing 737-800 with sky interior with a friendly and efficient crew. Quick transfer in SYD, and the lounge at SYD has a good selection of food and drink. Priority boarding worked well and flight to Manila on a refurbished A333, with a great, private seat. IFE with an extensive choice. Crew were good and friendly. Food is the only negative and I am puzzled how the business class food is Neil Perry endorsed. I find Qantas economy class food much better. Had good 3 hours of sleep. Bags out fast in Manila.
Aircraft | Boeing 737-800 / A330 |
Type Of Traveller | Business |
Seat Type | Business Class |
Route | MEL to MNL via SYD |
Date Flown | April 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"unhappy is an understatement."
Martha Esslinger (United States)
Sydney to Singapore. The plane was delayed because of catering issues almost 2 hours. The cabin crew was surly at best. Qantas lost my luggage. We came in from Dallas to Sydney on Qantas and was scheduled for a 4 hour wait to go to Singapore. The wait ended up longer because of the catering problems. When we got to Singapore my bag was no where to be found. When I questioned the Qantas agent, she already new that my bag had been left behind and was coming in on a later flight. So here I am waiting for my bag to be delivered after leaving on Sunday to get here. To say that I'm unhappy is an understatement. They Qantas had plenty of time to get my bag on the plane. My husband's bag made it. Both bags had propriety tags on.
Aircraft | A330 |
Type Of Traveller | Business |
Seat Type | Premium Economy |
Route | Sydney to Singapore |
Date Flown | April 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"continue to avoid flying Qantas"
Amy Holden (Spain)
✅ Verified Review | I booked my Dubai to Melbourne flight through Emirates, but was surprised that it was a codeshare operated by Qantas. In the past I have had rude treatment from Qantas staff and flown long haul in planes with an old tricolor projector, so I generally avoid flying with them. In this case the plane actually had a LCD screenbut a very poor entertainment system with few movies to see. However I ordered vegan food. They brought me a very large roll of bread with something that smelled bad inside called ratatouille. I said no thanks, during the flight the same nasty sandwich was offered to me a further two times. The seats armrests could not be lifted up so it was impossible for my 4 year old to lie on my lap and get a rest. Obviously they purposely decided to not offer comfort to their passengers. I will continue to avoid flying with Qantas.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | DXB to MEL |
Date Flown | April 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"very easy pleasant flight"
11 reviews Daniel Strassberg (Australia)
✅ Verified Review | Wellington to Sydney with Qantas. Good flight, excellent entertainment choices and friendly crew. Seated in 4F so had the extra space of the bulkhead and an empty seat in the middle. Very easy pleasant flight. Crew were attentive and friendly without feeling rushed considering it is a relatively short flight and the flight was 95% full.
Aircraft | Boeing 737-800 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | WEL to SYD |
Date Flown | March 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"exceeded my expectations"
Alan Sargeant (Australia)
Canberra to Brisbane was a domestic flight with luggage being booked through to Singapore. The first flight was on time and cabin staff were quietly efficient, the second flight was late leaving Brisbane but landed on time in Singapore. The food was good - I had pre-ordered my lunch on the second flight and it met my expectations. The wine was also good. Cabin crew were efficient and not obtrusive. Inflight entertainment was good and I was pleasantly surprised to have a comfortable flat bed for the Brisbane - Singapore sector. Luggage came off the Singapore flight quickly. Overall the flight exceeded my expectations.
Aircraft | Boeing 777 |
Type Of Traveller | Solo Leisure |
Seat Type | Business Class |
Route | CBR to SIN via BNE |
Date Flown | February 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"my carrier of choice"
Allan Goldring (Australia)
✅ Verified Review | Melbourne to Los Angeles return with Qantas, and both flights were great. The A380 is so quiet, and a wonderful aircraft to fly. The seats might not be the latest, but they are comfortable for this long haul sector. The crew were efficient and friendly. The CSD on the return flight was outstanding and chatted to guests. Food and wine selection was fine and the IFE had enough for me to stay entertained. The only downside (a minor issue) are the noise cancelling headphones. They have gone down hill in quality - thankfully I had my own. This remains my carrier of choice.
Aircraft | A380 |
Type Of Traveller | Business |
Seat Type | Business Class |
Route | MEL to LAX |
Date Flown | March 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"impressed by the product"
Stephen Roots (Angola)
Johannesburg to Sydney with Qantas and excellent service. Our cabin attendant was attentive and generous with drinks and food. Very comfortable seat, a thick warm blanket and I slept for quite a few hours. Entertainment excellent with a huge variety of current movies and TV. We departed and arrived on time and the price for this trip was excellent. I haven't travelled Qantas internationally for at least a decade and I was impressed by the product. The only quibble would be that boarding in Johannesburg was a little erratic. My bags did not arrive in Sydney but that may not have been Qantas' problem as I originated my journey in Luanda with TAAG. However, Qantas dealt with the problem generously in Sydney and I have no complaints.
Aircraft | Boeing 747-400 |
Type Of Traveller | Solo Leisure |
Seat Type | Premium Economy |
Route | JNB to SYD |
Date Flown | March 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"very attentive and friendly"
Justine Watson (Australia)
✅ Verified Review | Flew Qantas from Sydney to Perth on a new A330 with Ipads. Easy to use, but slow to view - ie. kept on buffering at start of flight. Crew very attentive and friendly. Meal was delicious. The fish curry was piping hot and tasty. Haven't flown with Qantas for some time and very impressed. As well as the meal, you get cheese and crackers, free drinks (as many as you like), plus an icecream later in the flight and a chocolate while landing. Flight was bumpy for an Australian flight, however this was due to a strong jetstream across the country and could not be avoided. The pilot farewelled us at end of flight. Will fly with Qantas again in the future.
Aircraft | A330 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | SYD to PER |
Date Flown | March 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"staff were very relaxed"
E Akbelen (Australia)
✅ Verified Review | Dubai to Melbourne with Qantas. After spending so long overseas, it was a welcome hearing the aussie accent and relaxed attitude again. The staff were very relaxed and down to earth, very attentive. My flight was about 12 hours, the seat was ok, I could have been better with a little more legroom and a slightly larger width, especially seeing that it was an A380. I wasn't the biggest fan of their food though. As they only give you one dish without any trays and without any sides. I was looking forward to getting some salad or desert or bread on the side, as they normally do with the tray service. However there was plenty to snack on in between meals. They had granola bars, cheese, crackers, chocolate, etc that was available as a "grab and go" from the back of the plane.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | DXB to MEL |
Date Flown | December 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"meal was really good"
P Dean (Australia)
Melbourne to Brisbane. Already checked in online but due to my request to link it to another booking passenger had to go to checkin for boarding pass. Very quiet no queues. Seat 26C aisle as selected online. Gluten Free meal was really good. Pilot kept us informed in flight and bonus on this flight was individual screens.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | MEL to BNE |
Date Flown | March 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |