Qantas Airways

I travelled premium economy for the first time with Qantas from London to Sydney return via Dubai. I was very impressed with both legs of the journey. The crew were attentive, helpful and cheerful. My seats were comfortable and for my 5' 5" height I had ample leg room - but I can see that tall people might find it a bit tight, but definitely better than economy. The food was better than average and the choice of drinks excellent. I was able to sleep well and also enjoyed the varied inflight entertainment.

Had paid for this Qantas Darwin to Melbourne flight quite some time before on sale for $189. Older plane which had been fitted with new seats, though still had the overhead cabin screens. While service was good and flight was on time, catering was poor, and I have no idea why Qantas thinks it's food service is acceptable. Since introducing their meal boxes, standard has become poor - serving a tasteless pasta in a small damp box is terrible. The cold option was the tuna and bean salad which seems to be the standard meal which I have had countless times before. Thankfully there was plenty of options in the Darwin Qantas Club before boarding. Hopefully those in charge of Qantas catering will review their current offerings and take note of the many bad reviews and think of better options.

Had paid for this quite some time before on sale for $189. Older plane which had been fitted with new seats, but still had the screens coming down from above. While service was good and flight was on time from Darwin to Melbourne, catering was poor, and I have no idea why Qantas thinks it's food service is acceptable. Since introducing their meal boxes, standard has become poor - serving a tasteless pasta in a small damp box is terrible. The cold option was the tuna and bean salad which seems to be the standard meal which I have had countless times before. Thankfully there was plenty of options in the Darwin Qantas Club before boarding. Hopefully those in charge of Qantas catering will review their current offerings and take note of the many bad reviews and think of better options.

Good experience but unfortunately, mediocre seats. It was an afternoon flight from Sydney to Singapore - on one of Qantas's old A330s. The seats were recliners, which in itself was not an issue for a daytime flight. However, even with the extra seat cover, the cushion was still inadequate. The cabin is old and tired, and the IFE unresponsive at the best of times, with a tiny selection of movie, and appalling resolution. It ought to have been banished to the last decade. The food was overcooked and over-salted, but the selection of Australian and international wine remained excellent. The saving grace of the flight was crew, who were warm, friendly, and used my name. I was looked after very well. I should point out that when booking on the Qantas page, there is no way of telling whether the A330 is refurbished or not - yet, the prices are the same. When there is such a massive difference in quality between the old and refurbished cabin, it is indeed very disappointing to leave this crucial piece of information. After all, we pay a premium in hope of a much improved service and make the decisions comparing other competitors (Such as BA, CX or SQ). And in this instance, Qantas fell well short of my expectations.

Flew Qantas to Sydney for a 4 day trip, got the airfare on sale for $99. The aircraft was a modern A330 and was very clean and comfortable. Staff were excellent from boarding , in flight service and saying goodby'. They did run out of meals for all passengers, and y offered customers who did not receive a meal a $20 food voucher to be used in the terminal. The meal that passengers received on the flight was hardly worth $20 (cheese and crackers) so that was a good compromise. No alcohol was served on this PM flight, which I found out is only served on flights after 4pm. Alcohol could be purchased. I did not use IFE on this aircraft. Overall a pleasant experience and much better value than competitors when I booked.

Flew Qantas from Singapore to Melbourne after three weeks flying Thai, Austrian and Lufthansa. Unfortunately in terms of space, food and particularly presentation and the poor IFE, Qantas was a very clear last in standard. The only thing I could give them first place for was boarding. For their so called quality airline position and pricing Qantas can never be depended. Standard varies every time.

Canberra to Singapore via Sydney return with Qantas. Awful experience. Four hours delay from Sydney to Singapore. On return, after 50 min waiting in front of the baggage pick-up, domestic flight to Canberra delayed again due to operational problem. Actually this is not the first time I experienced this kind of things. Always long queue in transit etc. Lost baggage is quite common. Services onboard are generally slow.

Melbourne to Devonport and return four days later. Both flights left on time and arrived early. Hassle-free boarding, comfortable seats, clean aircraft, snack with tea/coffee, juice and water. Professional and friendly cabin crew. No IFE, but for such a short flight, not needed.

We flew from Perth to Sydney return with Qantas. The meals on the plane were in the little boxes I'm so surprised they tasted wonderful. The flight attendant in economy on the trip over should be congratulated for his service to the elderly lady sitting across from us. The crew on both flights were really good at their jobs. A really great experience.

What a disappointment to travel economy with Qantas. The plane was old and that may be because the plane could not be filled so it required a smaller plane. Entertainment was on a small screen one or two rows ahead. Could hardly see anything. Food was served in a cardboard box and was mediocre. Alcohol was non existent and this was a midday flight. The cost to fly within Australia is expensive and after forking out $1400 return Perth to Adelaide return for the two of us, what a rip off.