✅ Trip Verified
| I flew QF38 from Singapore to Melbourne in Economy only because Emirates (which code-shares with Qantas) was full. The evening meal was so below par - a "Calzone" (more like a stuffed bun, about 3" long) was served in a cardboard box! I would have done better to have purchased a sandwich from the airport to eat onboard - and this is a Full-service airline of some repute! Compared to Emirates or Singapore Airlines, this meal was a real shocker! Even the meals offered by China Southern Airlines were so much better than Qantas' offering. Breakfast was at least the usual rubber omelette with bacon and sausage. It appears the wines accompanying the evening meal were very average, but at least they were Australian. But the coffee (Grinders) and tea (Dilmah) offered were quite good. On the plus side, it was a nice touch that every Economy seat had a small bottle of water (about 250ml) in the seat pocket. Actually, that saves the crew some legwork from having to repeatedly answer passenger requests for water as longer flights like these can make one quite dehydrated, The seat had very little legroom, and it was virtually impossible to find a comfortable position to sleep, especially when the passenger in front had their chair in the fully reclined position virtually all the way. Cabin service, while courteous, was almost non-existent. Unlike many of its major competitors, no refresher towels pre-takeoff and landing, no drinks offered after takeoff, only with the meal service. Despite being an overnight flight, no "goodie" bag containing eyeshades, toothbrush and socks were given, unlike SQ or EK. Entertainment was adequate but the screens were quite small, and not very responsive to the touch. I was quite disappointed with Qantas. Usually, I book Qantas but would always select Emirates planes (if available), which offers much more legroom, especially on their A380s. The Singapore Airlines A380 is also a bit more spacious but not as spacious as that of Emirates.