Norwegian

✅ Verified Review | Cologne-Bonn to Alicante. Norwegian was fantastic to fly with. Normally we fly Ryanair, which is ok but not the best. This was the first time that Norwegian was cheaper than Ryanair so we chose Norwegian. WiFi was not working. The leg room was better, the airplane was beautiful and everyone was friendly. Check-in at the airport (Alicante) by person and not by machine.

✅ Verified Review | Oslo to Los Angeles. I loved the Boeing 787, best I've ever flown on! The premium seats were reasonably spacious and comfortable, the service was great, the entertainment system was awesome! I had chosen as options an assigned seat and their "nice and tasty menu", which was average as airline food goes. Enjoyed the hot meal of curried chicken, though the accompanying pasta salad seemed a little odd. That was served shortly after takeoff. The cold meal, served shortly before landing, was quite OK. There were no shades on the windows, but they automatically darkened gradually as we flew. Loved the option to order snacks whenever wanted through the entertainment system! Flight attendants would then deliver them almost instantly. The flight arrived on time after 10 hours and 40 minutes nonstop from Oslo to LAX. I will definitely try to fly Norwegian next time I go to Europe - though will avoid leaving from Oslo Gardemoen even if I have to take a train to somewhere else.

✅ Verified Review | Copenhagen to Oslo. Self service check in was smooth. Staff on ground was helpful in assisting with their self service baggage dropping. Boarding was smooth as flight was not full. FA's were courteous. Wifi is available but were slow, still you can watch some programmed videos on their app which you can download on your own device.

✅ Verified Review | Oslo to Rome. Self service check in and baggage drop were smooth and convenient. Gate staff are nice. Cabin crew are helpful and very courteous. No wifi on the aircraft so even the Norwegian app cannot be use on my personal ipad. Flight was smooth and on time. Landed nicely. Baggage were a bit delayed on arrival although its given as plane was parked far from terminal.

✅ Verified Review | I was travelling with my family (including my 81 years old grandmother) from Reykjavik (Iceland) to Bergen (Norway) on 26th August 2016. We would like to send our greatest thanks to Norwegian Air because of their crew for being attentive and did their extra mile during our flight. My grandma was feeling not well during the flight, and the stewardess gave their best to help my grandma by giving her oxygen, move her to the front seat, ask her whether she wants an emergency landing and even prepare ambulance once we arrive in Bergen. The Pilot did his best, we are supposed to arrive within 2hours 40mins, and we landed within 2 hours. The flight the crew is friendly and helpful, we also got free sandwich and beverages. Thank you Norwegian ! I will definitely recommend and use your airline again in the future!

✅ Verified Review | Travelled Norwegian in early September from Amsterdam to Oslo in the afternoon service. The take off was delayed by 45 mins due to delay in arrival of aircraft. I was lucky to have allocated the first row window seat at the counter, after request. The first row has very good leg space. The take off was smooth and the captain made up significant time in the air and the flight landed only 30 mins late. Overall, a good low cost product, considering the ticket was only $50 and efficient crew.

✅ Verified Review | London Gatwick to Budapest via Copenhagen with Norwegian. My first flight to CPH was delayed. I asked at the check-in gate at LGW to assure me that my short connection would be ensured. Check-in staff could not promise, but if I missed the connection, I would be put on the next flight and if that flight was not until the next day, Norwegian would put me in a hotel. I got no help for my connection, had to run 1km to the gate. My connecting plane was still at the gate, but the boarding staff of Norwegian refused to allow us to board, saying the flight was closed. She told us to go to rebook. The counter staff was surprised to see me, and asked me why I had not gone straight to the gate for my flight, as the flight should have known I was coming and should have waited for me. I explained what had happened and the staff was embarrassed. She told me the quickest way was to rebook me via Stockholm, where Norwegian would “put me in a hotel” and I would fly to my destination the next day. I agreed. My flight to Stockholm was delayed until 01.00. I arrived at ARN at 02.10 and went straight to assistance counter to ask for accommodation. I found absolutely nobody to help me. Security told me “all the hotels in Stockholm are full” and suggested I “get a car, go to Uppsala, try to find a hotel then send the bill to Norwegian”. I had to get back to the airport by 08.00 so that was not realistic. I arrived at my destination the next day at 12.20, more than 15 hours late, after a sleepless night and having been treated disrespectfully Norwegian staff, or there was nobody there. I am disgusted. Of 4 flights, 3 were delayed. I complained to Norwegian but they didn’t reply.

My wife, daughter and I travelled from Rome to London Gatwick on 17th August on the late evening flight - I was impressed with the facilities provided by Norwegian for my injured wife. My wife had an accident while exploring our holiday in Rome. She twisted her ankle. It was extremely difficult for her to walk from the airport counter to the aeroplane, she was specially taken on a wheelchair and from the boarding gate all of us were transferred to the aeroplane by a special ambulance via the emergency entrance. The staff at the counter and in the aeroplane were kind and supportive. They asked Gatwick airport to provide the same facilities which were also provided later when we landed at London Gatwick. Great Service. My very special thanks to Norwegian.

London Gatwick to Tenerife South. Really good service, crew were nice, smooth flight and there was WiFi on board which is good, recommend Norwegian any day. The best lowcost airline, keep it up. A good map of the flight, quick and no delay. Can spend points, comfy seats and more.

✅ Verified Review | Copenhagen to Dublin. Had many flight with Norwegian company before, never had such a trouble. Couldn't get my check in online, tried over 20 times during 24h, because sometimes might be some internet troubles or some other things. So came up to Copenhagen airport to do check-in at check-in machine, tried over 5 machines, couldn't do that because I had ID-card, so was looking for the Norwegian desk to sort that out. They don't have that. You need to go to baggage desk. Wait in the waiting line, and heard then two guys couldn't get check-in because gates are closed, checked the time, my gates closing shortly, asked everybody to allow me to sort that out and got the same answer, sorry you not gonna fly today. It cost me 180€ to get other ticket with other company next day and done check in in less then a minute.