Garuda Indonesia

✅ Trip Verified | Flew on GA89 Amsterdam-Jakarta. For First Class passengers check in is at the VIP Lounge were all facilities such as check in, immigration is carried out. This is a great service as there is no need for queuing to check in. When time for boarding the VIP Team escort you to the plane by car to the airline steps. The First-Class cabin crew, which was made up of Yuli Asis, Mikaela, Rahayu and Chef Fandi provided excellent service throughout the flight. Additionally, I was offered two main meals and there was a very good menu selection. There was also a good selection snacks and drinks available throughout the flight. On arrival in Jakarta, I was met by Vivanda from Frist Class Team who escorted me through immigration, customs and out the car provided by Garuda to take me home. Another great flight on Garuda Indonesia.

✅ Trip Verified | Flew on GA-828 Jakarta to Singapore. The check in process was excellent and the check in team were very polite. I was then escorted through security and immigration to the lounge by Premium Team member Fifi. When it came time for boarding Fifi also escorted me to the aircraft. The cabin crew were on hand throughout the flight, however as I was fasting, I did not take the offer of food. The flight took off on time and landed in Singapore 20 minutes ahead of schedule. Upon arrival in Singapore, I was met by Garuda ground staff who escorted me through immigration, baggage collection and to my taxi. Thank you, Garuda Indonesia, for another excellent flight.

✅ Trip Verified | I flew with Garuda Indonesia from Jakarta to Singapore return. I booked this flight a month in advance. The flight to Singapore on went smooth without delay or any problems. The Female Flight attendant who served meal was polite and professional. The meal was mee goreng and was a decent meal. The plane arrived on Time . The flight from Singapore to Jakarta on was the opposite. The Female Flight Attendant was impolite and unfriendly towards me. My meal was bad (pad thai). The plane arrived about 10 minutes late.

✅ Trip Verified | Flew on GA-682 Jakarta to Sorong on the overnight flight. The check in process was good even though I was in Economy Class, however Garuda allowed me to check in at the Business Class counter. Due to being a Platinum member I was given access to the lounge and Snacks, Tea, Coffee, and soft drinks were freely available. After checking in I was escorted by the Garuda ground staff team member through security and to the lounge. When came time for boarding I was escorted to the plane door. The overall flight and service was good, however as the plane was full the cabin crew were quite busy servicing meals and snacks. I would recommend that Garuda look at the amount of carryon luggage they allow people to bring onboard as some were carrying bags that looked over 20Kg.

✅ Trip Verified | Flew on GA407 from Denpasar Bali to Jakarta. I was swiftly checked in by Sony and he then escorted me through security and into the Lounge. Onboard the cabin crew were quite helpful, however there was only two choices of food, and both were rice therefore, I declined. The cabin crew did offer hot and cold drinks during the short flight. The flight arrived in Jakarta 20 minutes ahead of schedule. Upon arrival I was met at the plane door by Octa and Wisnu from the Garuda Premium Team, and they helped me obtain my baggage and escorted me to my car.

✅ Trip Verified | GA402 from Jakarta to Denpasar Bali. Jakarta Terminal-3 was quite busy even though it was early morning, however check-in was fast and efficient. I was escorted through security and into the lounge by Ms. Firyal from the Garuda Premium Team ground staff. When it came time to board Ms. Firyal was on hand to help and assist. Onboard the cabin crew were quite busy serving breakfast and there were two choices. I chose the omelet which was quite good and well prepared. The cabin crew kept coming around and offering additional hot and cold drinks throughout the short flight. Although it was a short journey both the ground and cabin crew were very helpful.

✅ Trip Verified | Flew GA89 from Amsterdam to Jakarta and from arriving at the airport on my journey and throughout the cabin staff were run off their feet and are a credit to Garuda Indonesia. The cabin crew were very pleasant and accommodating, nothing was too much trouble for them, and the food and drink menu was quite extensive, and the food provided was excellent. I would like to say a big thank you to all the cabin staff Purser Djoko, MDC Mardiana, FA Ayu, and Chef Erick. that delivered great care and devotion. Garuda also provide a free wi-fi onboard and the connectivity was excellent. On arrival in Jakarta, I was met by Eca the First-Class ground staff who escorted me through immigration, collection of my luggage and through customs and on to the waiting car provided by Garuda Indonesia to take me to my accommodation.

✅ Trip Verified | I travelled on Garuda Indonesia on GA88 from Jakarta to Amsterdam. Pick up from home to the airport was on time and the ground staff were very pleasant, professional, and eager to assist. Next step on boarding the flight was equally nice with the help of Eca. I would especially like to mention the cabin crew from Purser Yudiana Sari, MDC Eriandini, Iga Dita, and Chef Yudi Mulyadi who introduced themselves to all First-Class passengers and were very attentive throughout the flight. I didn’t eat at first as I wanted to get some sleep as it was an overnight flight, however there was a good selection of food for breakfast and the presentation and taste was excellent overall a great experience. I also noticed some improvements in the First Class onboard which was refreshing. Additionally the free Wi-Fi connectivity was very good.

✅ Trip Verified | Flew on the GA863 from Sorong to Jakarta. Check in and boarding process was well organised. Got the usual warm Garuda welcome when boarding. I ordered a special meal and I had no need to remind the cabin crew as it was presented to me when they were serving the meals. I have flown Garuda many times, mainly in premium class, however I was impressed by the service provided in economy class and the cabin crew came around several times offering soft drinks, tea and coffee. Overall good flight and service.

✅ Trip Verified | Flew on GA89 Amsterdam-Jakarta. For First Class passengers check in is at the VIP Lounge were all facilities such as check in, immigration is carried out. This is a great service as there is no need for queuing to check in. When time for boarding the VIP Team escort you to the plane. As it was an overnight flight and going through many time zones the captain gave announcement over India welcoming in the new year and wishing all passengers a Happy New Year the cabin crew and passengers happily welcomed in the New Year The First-Class cabin crew, which was made up of Vivi, Sentry, Cherlida, and the Chef Deni provided excellent service throughout the flight. Additionally, I was provided with two main meals and there was a very good menu selection. There was also a good selection snacks and drinks available throughout the flight. On arrival in Jakarta, I was met by Eca from Frist Class Team who escorted me through immigration, customs and out the car provided by Garuda to take me home. I also met Pak Akbar manager from the Ground support Team. Thank you, Pak Akbar. Another great flight on Garuda Indonesia and Happy New Year and success to Garuda Indonesia and their team both in the air and on the ground for 2023.