Garuda Indonesia

✅ Verified Review | The crew and ground staff was kind and polite. Seats are very comfortable and food choice and taste were good. In-flight entertainment could be improved as in content and the touchscreen as well. Overall, it was a very nice flight with Garuda Indonesia from Singapore to Kupang.

✅ Verified Review | I travelled Garuda Indonesia from Jakarta to Amsterdam via Singapore. Service as per the norm is exceptional ie. Pick up from Home, Assistance at the airport with check in and immigration is fast track. Great lounge and great service in the lounge. Onboard you are made to feel special as the cabin crew are very attentive and available to help and assist in any way. Arrival at Amsterdam very good, as you have the VIP Team to meet you and take you straight to the VIP lounge to wait for your connecting flight.

✅ Verified Review | Very good flight with Garuda Indonesia from Kuala Lumpur to Jakarta. Well looked after by the crew and good choice of food. Flight left 20 mins late due to late arrival of passengers and arrived in Jakarta 10 minutes late but we were then parked at a remote stand so from landing to disembarking took another 20 mins followed by a bus trip to the terminal. Crew and service were excellent, seats are very comfortable and food choice and taste were very good.

✅ Verified Review | I flew Jakarta to Singapore on GA824 on May 13th and returned on May 14th on GA 825. Again I would have to say that the service both on the ground and in the air is excellent. The crew are very helpful even on these short flights. What I like about the GARUDA cabin Crew is that they go that extra mile just to be helpful. Both flights departed and arrived on schedule. The Business Lounges in both Jakarta and Singapore are good with sufficient food and drinks.

✅ Verified Review | This direct London to Jakarta service has only been operating for about 5 weeks and I was keen to try it. Check in at LHR was fast and easy. Garuda is based at T3 and uses the No 1 lounge which is just okay, but Garuda passengers are entitled to a free glass of champagne. Boarding was on time but a bit chaotic - everyone was called at the same time and we had push past the long economy queue. The smaller front business class cabin is lovely with plenty of space. I was in 6K which is a single window seat just behind first class. Lots of space and privacy. The food was outstanding on this flight, restaurant quality - there appeared to be 2 chefs on board and they were doing a great job. Eggs freshly made to order for breakfast. The service was very efficient and polite although there was no real attempt at personalisation which was surprising given that the cabin was only half full. The lie-flat bed is comfortable for sleeping. We arrived in Jakarta on time. However, neither the fast track immigration nor the fast track baggage delivery service worked particularly well - bags for Y class passengers were coming off the main carousel before my cases were delivered to the premium baggage desk. They need to look at this. Overall, however, it's a very impressive service and definitely superior to the outbound flight on Malaysian I had 10 days before this flight.

✅ Verified Review | Jakarta to Tokyo Narita via Denpasar Bali and overall satisfied I flew with Garuda Indonesia. Comfortable, safe and nice staff. Food is ok too. I think the inflight entertainment could be updated with more new movies and music. I would fly with Garuda again.

Bandung BDO to Denpasar-Bali with Garuda Indonesia. Short 1h 30m flight with new generation Boeing 737. Bluish mood lighting with more than decent meal options. Garuda Indonesia offers various types of dietary meals including fruit platter. My parents tried the fried rice with chicken, and it tasted good. In-flight entertainment could be improved as in content, but for a short flight it's actually more than enough.

✅ Verified Review | Jakarta to Sydney with Garuda, and the flight was on time. The cabin crew was friendly as usual. This was a red eye flight so I spend my time onboard just to take a rest. I tried to listen a music, but the track list was out off date. The seat is very comfortable and easy to manage to sleep. Small hot snacks offered after take off, and breakfast before landing.

✅ Verified Review | Jakarta to Denpasar on A330, and I frequently fly with Garuda Indonesia. The cabin crew was friendly and even knew what I needed just by my gestures. The cabin was clean and the meals great.

GA193, Medan - Jakarta, 18 April 2016 with Garuda Indonesia. Check in was good. Flight was a little bit delayed as we were waiting for other passengers. Reservation was a good idea as I received a great meal. The cabin crew service was great. The IFE should be renovated as I have seen this system since 2010. Overall a good job for the airline. I should say the price is slightly higher than low-cost airlines and it's cheap for a full-service airline.