Garuda Indonesia

✅ Verified Review | Jakarta to Manado. Garuda Indonesia has improved massively since my last flight with them back in 2012. The cabin attendants were very attentive, professional, and friendly - the food was of the local nature and full of flavor. Even though this was a small jet, every seat had a PTV screen and entertainment system. The seats were very comfortable and wide. Garuda fully deserve the 5 star category.

✅ Verified Review | GA87 is the only direct flight between Jakarta and Indonesia with UK and LHR and is a welcome addition to travellers who can skip on transit flights via the Middle East or Singapore. Garuda check in at Heathrow was slow with long queues and one hour wait time. The ground crew are not Garuda staff were not helpful and despite having special request for exit row I was not assigned this and on the plane there were empty exit row seats. The flight was smooth, cabin crew are arguably the best in industry - with genuine smiles and helpfulness throughout the flight. Meals were so-so but give I was flying economy there's not a lot of different to other majors. Entertainment in line with other majors with usb socket providing power and a $25.00 connection fee for unlimited internet wifi which can be very handy for long flight like this. The seat config is 3-3-3 and was mostly full and aircraft interior was clean. The flight time in total was 14 hours five minutes with the airplane circling Jakarta two times probably due to traffic. All in all a great flight and a very welcome service to those wanting direct access to Indonesia. It also is the quickest way to get to Perth with just a 4 hour 10 minute onward flight.

✅ Verified Review | Padang to Jakarta. Flying with 2 children alone is really hard, especially if you take an flight with so many regulation in it. My last Garuda Indonesia journey with my 4 yr old and 1.5 yr old children was really enjoyable. This flight provided toys that my children really loved. Beside my oldest one really likes the food served by this flight.

✅ Verified Review | I took direct Garuda Indonesia flight from Jakarta to Amsterdam. This was a 15-hour journey in the air. It was really convenient with all services provided. The TV, food and toothbush and toothpaste in the lavatory. I'm still fresh after my 15 hour trip.

✅ Verified Review | Bandung to Denpasar Bali, and a very nice experience with Garuda Indonesia. They provide a wonderful service. From before the flight, inflight, and after flight all excellent. Seat was very comfortable. Meal delicious, and we can order kids meal too for my daughter, and they give her a doll. Cabin is clean, stewardess is friendly. Ground staff also good.

✅ Verified Review | I was traveling from Paris to Amsterdam via Train to connect to my Garuda Flight GA089 to Jakarta which was scheduled to take off at 16:45pm, however we arrived 5 hours early. I e-mailed Garuda customer services 1 day before and informed them of such and they made arrangements to have someone meet us which allowed us to be able to check in early and also arranged for us to be taken through to the lounge. This was a very good gesture by Garuda and their Amsterdam support team. The cabin crew of our flight GA089 gave outstanding service from boarding until landing in Jakarta. I was traveling with my 8 year old daughter and the cabin crew went out of their way to help and assist my daughter in every way possible.

Flew from Melbourne to Bali with Garuda Indonesia. Check in at both airports were great, would have departed Melbourne earlier than scheduled but had to wait to passengers that were running late. Food is great, comfortable flight, landed only 15 mins late. Same from Bali to Melbourne, again had to wait for people but great flight. Cabin crew were great. Would definitely fly Garuda again.

Flew from Jakarta to Bangkok in late-June for the WSC competition, and back on the first of July. On the outbound sector, the 737 was older and seats were comfortable-. Meals were satisfying but of limited portion and adequate presentation, complete with a rujak appetizer that they have advertised numerously. In flight entertainment had an unresponsive touchscreen on this flight, and content was of limited quantity as well. On the inbound sector, we had the Boeing Sky interior. Due to the vast majority of the passengers on that flight being WSC participants from Indonesia, Garuda cabin crew called for a special greeting to them during the pre-flight announcement. The seat remained the same comfortable ones found on the previous flight, however IFE improved with a much faster touchscreen and approximately twice more content. The meal was much better as well, both in terms of presentation and taste. I think Garuda has done a very good job at producing flavourful food, even in Economy. On both sectors the cabin crew performed very well and were generally warm, friendly and professional. Overall two pleasant flights, would love to fly with them again now that I see that their standards have been set above competing airline levels.

✅ Verified Review | Surabaya to Jakarta with Garuda. Promo fares at high season. From check-in to onboard, all was amazing. The flight attendants were superb, they smiled everytime they offered me F&B. Arrived in Jakarta 5 minutes early and of course very pleasant flight. IFE was great with a various movies and songs.

✅ Verified Review | I travelled from Jakarta to Amsterdam on July 10th, 2016 together with my daughter and the service afforded to both myself and my daughter who is 8 years old was outstanding. I was really impressed how much help they afforded my daughter throughout the flight and could not do enough for her. We had 3 cabin crew in the first class section and everyone was very helpful and was available all the time during the 14+ hours flight. The inflight Chef even made my daughter a take away meal as we had a 4 hour stop over in Amsterdam before getting our connecting flight.