Emirates

Flew Copenhagen to Osaka via Dubai with Emirates. Very professional service on board, even when the cabin crew has to look after a fully booked plane. Things done at a nice tempo, with no rush to get things done. Did like that they they had stickers to put up on the seat if you wanted to sleep or be woken up when they were serving.

✅ Verified Review | Flew Emirates, Bangkok to Malta via Tunis. A tale of two contrasting legs: First leg Bangkok to Dubai fine on 777 or A380 depending on time of departure. New planes and the expected Emirates service/experience. 2nd leg from Dubai to Tunis left a lot to be desired - on a very tired, old 'workhorse' 777. Narrow width seats. Old generation ICE, no working power supply (at the time). 2hrs in Tunis - you are not allowed to disembark the aircraft and for the first hour are vigorously encouraged to remain in your seat while headcounts, security formalities are completed. Having just endured a 6-hr flight and probably a couple of hours in Dubai before the flight - and in need of a stretch, drink and to freshen up - it was frustrating not to receive better on-ground 'transit' care. Delayed outbound from DXB - TUN meant the flight took close to 20hrs all in all.

✅ Verified Review | Auckland to Brisbane with Emirates. A very comfortable journey. Boarding and departure were on time. The aircraft was clean and tidy and the cabin crew friendly and helpful. A delicious evening meal was served not long after our 5:10 pm departure and the trays were cleared away in a timely manner. The A380 is rock-steady in cruise and the quiet cabin is much-appreciated. The Emirates ICE entertainment system has a huge selection of movies, TV shows and music and kept us occupied for the remainder of the flight.

Sydney to Munich via Dubai with Emirates. EK continues to be our first choice of airline. The A380 is large and provides additional space and comfort. We fly Emirates to Europe through Dubai every year and they continue to perform to a high standard. The partnerships with Qantas suits us as we are frequent flyers of both airlines. Dubai airport is always busy and always interesting. It is easy to pass a couple of hours here.

✅ Verified Review | Paris CDG to Dubai with Emirates. Fantastic. The seat is excellent, staff are kind and caring. The big plus is an excellent choice of French wines with the meal. The meal itself was alright, nothing fancy. The only problem with Emirates it that they don't bring the food at the same time for people sitting together. We have in Europe a culture of eating together.

Flew Emirates from Singapore to Brisbane. Check in was great. Airport did a great job. While boarding, the flight attendants were friendly and approachable. However, during mid flight, they seemed rather tired and unmotivated. I was quite disappointed with the service as I expected more from them. During both meal services, the flight attendants pulled long faces, as if the passengers were a burden. Entertainment system was old, screen was small, selection of movies were poor. Seats were hard and cramped.

✅ Verified Review | First time flying with Emirates on flight of more than 10 hours. Plane was new, was excited to fly on an A380. Check-in in Dammam and in Toronto (going back) was very efficient. Inflight entertainment had the latest movies and entertainment selection was very good. Seat was comfortable (I'm a big guy). Food was OK, I ordered the seafood meal. Flight attendants were attentive to passengers needs. There were fruits, juices, chocolates, water at the back in between the meal service. The small pouch that contained the toothbrush etc was nice. Adequate number of restrooms, almost always no queue to use. Did not have to wait long for baggage in YYZ. My wife asked for a motion sickness pill on the YYZ to DXB leg of the trip (EK 242, YYZ-DXB, 13 Jun 2016). Flight attendant politely advised there was none on the plane and asked if another pill would do - gesture well appreciated. Wasn't able to use the wifi. Could do with adding more seating capacity at the gate in DXB, we had to stand while waiting to board. Overall, good experience. Emirates never fails to impress.

✅ Verified Review | The flights from Frankfurt to Auckland via Dubai with Emirates was very comfortable. The seats in the economy class provide lots of space even for taller people like me. There were plenty of beverages to choose and all free. The food was quite tasty and enough to be filled. The most convincing feature at Emirates is the entertainment program on your touchscreen. There is a wide range of movies, TV shows and music in different languages. Even the latest movies are available. Although my flight took more than 20 hours it wasn't possible for me to get through the whole offering of entertainment. Nevertheless I got the impression that the cabin crew could be more present from time to time. Waiting time for service was sometimes too long.

✅ Verified Review | New York to Nairobi via Dubai with Emirates. We left on time - the flight was uneventful, the crew were helpful when you needed but responded quite slowly. The seat was comfortable and the plane was new so it had the new IFE - it was a rather fun flight. We arrived in Dubai on time and passed through security quickly for our connecting flight to Nairobi. The Nairobi bound flight was also good - the aircraft was new and we landed on time. I would recommend Emirates because their fares are reasonable and aircraft comfortable.

✅ Verified Review | London Heathrow to Denpasar via Dubai. We won't be choosing Emirates again. This was our first business class trip with Emirates rather than Qatar Airways, who we normally choose. A catalogue of problems, beginning with the chauffeur being an hour late to collect us, leaving us with a really stressful Friday afternoon journey around the M25 to cope with. We made it, but not by much. Seats on the A380 are great, but we were prevented from using toilets closest to us (reserved for 1st class we found out) and having to go to the back of the Business cabin to use an inadequate number of dirty toilets for what turns out to be a huge cabin. Food was mediocre; dried out (overheated) bread rolls and over-cooked dinners for both my husband and I. Staff are super though, that's their strength for sure. Arrived DXB, long bus ride to terminal (almost 15 minutes), very long walk and another change of terminals to find the next gate. Boeing 777 was really outdated; if you are not travelling with a partner, get ready for a stranger to climb over your not-very-flat bed to reach the aisle. Not acceptable in today's business class choices. TV screens are huge but the pixels make for grainy viewing and both my husband and I experienced our screens reverting to a puff-piece on Dubai and Emirates quite a few times when we were enjoying a movie. We could not connect to onboard wifi. Emirates lounge in DXB over-crowded with totally inadequate, smelly toilet facilities and queues at all times in both the men's and ladies loos. Emirates were cheaper than Qatar Airways but the choice for us will be to spend more to achieve the really high standard of care Qatar gets right. We still have out last leg to go to LHR and hoping for a meal which is not cooked to death and a taxi which shows up. Never again.