Delta Air Lines

✅ Trip Verified | I got on a plane yesterday in Kansas City and was flying to Charleston to see family got the long weekend. We got word last night at our layover in Atlanta that the cleaning crew had not cleaned the plane. So we wait and wait. When they finally showed up, the pilot and crew left the airport because they had Timed out. Whatever that means. We ended up staying the night in Atlanta and were supposed to be on the 6 am flight to Charleston. Well guess what, no co-pilot. So as of this moment in time we are stuck at this airport waiting to get a flight to Charleston because some copilot can’t show up to work. Way to go delta! When you screw up you really go all the way.

Not Verified | Today was the first time my family flew Delta Air Lines and it for sure is the very last. My husband has been attempting to fly home for hours his flight has been delayed in atl multiple times with no explanation as to why. He has been rushed on and off the plane multiple times, just to be told the flight is delayed again and again. They will not allow him to have his carry on bag back that was put under the plane. So now he doesn't have access to his personal items or phone chargers. Thank goodness other individuals were kind enough to let them use their phones to keep me updated after his phone died. He was finally told that he wasn't going to leave at all tonight and hopefully he will be flying out first thing in the morning. Which at this point I don't know if we can belive that either. Delta is clearly not a superior carrier than American, or southwest. We will never refer any family or friends, nor spend another cent with delta.

Not Verified | I gave up my seat for Delta on 8-4-2021. Delta over sold their flight. I was given an options and I chose a virtual visa card which was to be issued by Black Hawk. I've been dealing with Delta and Black Hawk. Delta said they cannot do anything on their end once they issued the voucher for $600. Grew Hawk said they have received nothing. Dealing with two big companies, not one will take ownership! Think twice before giving up your seat!

Not Verified | Very long delay and not a good reason as to why. Flight attendants were not very friendly. First time with Delta and will be my last. I’ve always flown with the cheapy airlines and decided to change it up. Horrible idea.

✅ Trip Verified | This flight was unbearably cold, staff had no blankets to hand out, they claimed there were working on making the temp not so bad but nothing happened, I sat for 3 hours grinding my teeth from shivering it was so cold. I will not be flying Delta ever again.

✅ Trip Verified | New York to Buffalo. The worst airline. Cancelled my flight, changed it to the next day. No food voucher or hotel. Told me if I want to get my luggage it be the next day. Changed terminals 3 times in crazy not user friendly JFK airport. Dysfunctional airline.

✅ Trip Verified | New York to Amsterdam. Delta is terrible, avoid at all costs. You must pay a crazy price for checked luggage and the price associated is higher than what is listed in the fine print. The seats were tiny and uncomfortable and the food is garbage. I would gladly pay another airline more just to avoid.

✅ Trip Verified | Salt Lake City to Cancun. Very disappointed. The first class seats are advertised as beds, but as a seat they are no bigger than coach. Truly. When I arrived at our seats we were shocked. We asked the attendant where is first class? We sat down in our coach size seats and I asked, where is my pillow and blanket? The attendant says we don't have any. Then we were offered the choice of two sandwiches for a 4+ hour flight. I don't eat sandwiches. I expected to get service like American at least and be offered a cheese plate, but no, that was it, an Italian sandwich. No drink service any more in first class I guess. I asked for a drink and was told "not until we are in the air and the food service starts". I have three trips coming up. Unfortunately, Delta is a hub in SLC. American is not much better, but I would rather connect than fly Delta ever again.

✅ Trip Verified | We were scheduled to fly out this morning however we were denied because it was close to boarding time. The bus was late from the parking deck and the line was as enormous due to the holiday the manager was not willing to even listen to us instead basically said it was nothing you can do either reschedule or leave another day. I asked if the luggage can just be placed on the next plane she refused, we asked if we can check it once boarding a plane that was denied as well. She was rude and uncalled for, we had to push our check in back another day leaving remaining family stranded in LA without a place to go. I will never fly Delta again.

Not Verified | Always fly first class for both personal and business, for comfort and service. The attendants were rude, non accommodating, no wine. No champagne, nothing, did not tend to passengers, constant flow of passengers from coach using first class toilet. The foul smell of toilet usage was overwhelming, bathrooms filthy. Constant flow of people with attendants not redirecting the usage. When you fly first class you expect just that, I understand the high ticket price and more than willing to pay but expect first class service. As a result, I will never fly Delta for either person so it business flights. By the way, I sent my dissatisfaction at the time, never received a response from Delta.