"additional $50 charge for the carry on"
L Seares (United States)
✅ Trip Verified | Ft Lauderdale to Syracuse. All of Allegiant policies for carry on are clear cut. They allow a carry on bag, coat, dog etc. Upon checking in just now I was ordered to pay an additional $50 charge for the carry on. Absolutely unacceptable! Not to mention the space was overbooked, and smelled horrible.
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Ft Lauderdale to Syracuse |
Date Flown | January 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Would not recommend"
L Robinson (Canada)
Not Verified | . Bangor to OrlandoBooked hotel and flight together for family of 5. Our flight was delayed several hours with no explanation. The worst was the hotel they offered, it was a less then 2 star, unsafe and unsanitary. They booked us for 2 rooms for 3 kids and 2 adults, but not adjoining rooms. There were cockroaches and ants in the rooms but no soap or toilet paper. We left this hotel after we tried 2 different rooms (3 bolt locks on doors with a sign to use them, main security door was busted). Allegiant refused to refund the remaining nights for the 2 rooms. Would not recommend.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Bangor to Orlando |
Date Flown | January 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"a 9-hour delay"
Michael Petrin (United States)
Not Verified | The flight was to depart at 10:55 am. Arrived 2 hours ahead of flight only to be notified a half-hour before departure that there was a 9-hour delay then delayed again for another 45 min. I fly this airline twice a month and this is the second time this has happened so it will be the last time I fly Allegiant!
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Providence to Punta Gorda |
Date Flown | January 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"will never fly Allegiant again"
Isabelle Pepin (Canada)
Not Verified | Ogdensburg to Sanford. Allegiant left my family and I stranded in Sanford for the return flight home. Allegiant's solution was to fly us home 7 days later, which was unreasonable. They played the "because of the weather" card so that they don't have to be responsible for us and offered the reimbursement very quickly. There was no issue with the weather at all which was confirmed by our weather regulator. I will never fly Allegiant again
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Ogdensburg to Sanford |
Date Flown | December 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"has been the worst experience"
S Carny (United States)
✅ Trip Verified | Punta Gorda to Portsmouth. This has been the worst experience of my life with so many delays. I’m trying to get some where I don’t want to sit and have to wait. Delayed on the way down and delayed on the way back. Seats are uncomfortable, no elbow room, you have to pay for legit every bag.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Punta Gorda to Portsmouth |
Date Flown | January 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"Thanks a lot for nothing"
Paula Benjestorf (United States)
✅ Trip Verified | Las Vegas to Stickton. We came to the airport thinking our flight was to be at 3:17 and after we checked in and looked at our Boarding Passes, we noticed they had switched the flight and wasn’t leaving until 6:17. Having the flu, staying an additional 4 hrs was not desirable for obvious reasons. When we inquired they said it was a “corporate decision” due to there only being 10 passengers on the 3:17 flight. Thanks a lot for nothing Allegiant. Also they charge for everything .
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Las Vegas to Stickton |
Date Flown | January 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"provided service above and beyond"
John Graber (United States)
Not Verified | We were running late for a flight from Kansas City and Allegiant provided service above and beyond. Thru TSA I was able to obtain the phone number of the manager. She was at home, not even at work, yet returned my phone call and thru text messaging, helped us get on our flight. I was amazed at the personal service and meeting people in corporate jobs who actually care about their job and actually also cared about me, the consumer. Go Allegiant Air!
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Kansas City to Punta Gorda |
Date Flown | January 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"not recommend this airline"
John Boychuk (United States)
Not Verified | Punta Gorda to Rochester. Terrible experience. 3hr delay on trip to FL, and another delay of 3+hrs on the way back. Nothing was offered to make up for the huge waste of time. Flight itself was comfortable, did not experience much turbulance, landing and takeoff were smooth. Would not recommend this airline if you value your time.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Punta Gorda to Rochester |
Date Flown | January 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"unpleasant and embarrassing"
F Marshall (United States)
✅ Trip Verified | Concord to Punta Gorda. The flight attendant was extremely rude, creating an unpleasant and embarrassing experience for me during the flight. I have flown with Allegiant plenty of times and have never been super impressed by the staff affiliated with this airline, but this woman was completely disrespectful to me when I went to order my adult beverage and showed her my passport. I am not one to leave negative reviews but that was completely uncalled for when I am paying for my experience and supporting the business. It doesn’t help that I had a long layover with multiple gate changes and delays on the way home from St. Petersburg. I am considering whether to book with this airline any more after this.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Concord to Punta Gorda |
Date Flown | January 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"The worst airline ever"
D Vaughen (United States)
✅ Trip Verified | Chicago Rockford to Punta Gorda. The worst airline ever. No real customer service, expensive add ons, flight changes constantly, uncomfortable airplanes. This airline should not be in business.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Chicago Rockford to Punta Gorda |
Date Flown | January 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |