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BRITISH AIRWAYS   Passenger Reviews and Passenger Trip Reports






BRITISH AIRWAYS review :  2 July 2009 by L Andersson   (Sweden)

 

Trip Rating :  3/10

Score 3 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Business

Manchester-London-Bangalore Business Class. Food was good and tasty. Drinks on tap. Had one issue on the way back from Bangalore to Heathrow that the TV system was not working. Within 10 minutes moved to the upper deck into a working seat. I have flown this leg four times now, in economy, economy plus and business and have never had any problems.


BRITISH AIRWAYS review :  29 June 2009 by Jon Moss   (UK)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Business

Manchester-London-Bangalore Business Class. Food was good and tasty. Drinks on tap. Had one issue on the way back from Bangalore to Heathrow that the TV system was not working. Within 10 minutes moved to the upper deck into a working seat. I have flown this leg four times now, in economy, economy plus and business and have never had any problems.


BRITISH AIRWAYS review :  29 June 2009 by C Rijksen   (Netherlands)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

AMS-LHR-AMS for a weekend trip. First flight uneventful. Return flight in a tired looking A319 more troubles. First of all half hour delay with no announcements. Once we boarded the captain announced it was the baggage system that had problems. Then on the plane passengers made problems cause their handluggage was too big or wasn't in the overhead compartment where they were sitting. Handled well by friendly FA's. Overall a good experience with BA again, apart from the unannounced delay.


BRITISH AIRWAYS review :  27 June 2009 by Andy Magowan   (UK)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

GIB-LGW B737-500. In terms of price there wasn't much difference between the home bound BA flight and the outbound Monarch flight, I think BA was cheaper and a much better experience. The extra legroom you get on BA compared to Easyjet or Monarch was very noticable and the free drink/meal also a welcome addition.


BRITISH AIRWAYS review :  26 June 2009 by Peter Pomeranze   (USA)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Business

Paris-London-LA business Class. T5 transfer not as easy as they say it will be. Still up down up down security, train from a to b etc. Disorganized boarding of full 747.Once onboard though upstairs seating, service and ambiance cannot be faulted. Love the seat, the food and the attendants.


BRITISH AIRWAYS review :  23 June 2009 : by S Srinivasan  (USA)

 

Trip Rating :  7/10

Score 7 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

LHR-HYD. I transferred from an Iberia flight, so can't comment on the check-in or gate agents. B777 practically deserted, allowed my wife and I to stretch out and get comfortable. FAs polite and helpful. Food was poor; they ran out of choices by the time they got to our row, so I was left with a dreadful vegetarian curry. IFE choices decent with personal screens, but annoyingly, the flight map was stuck showing LHR as our final destination. Arrived on-time at HYD, bags took awhile to get to the carousel, but they did make it. Decent experience overall, and far better than I remember from my last trip on BA many years ago.


BRITISH AIRWAYS review :  22 June 2009 : by William Jones  (UK)

 

Trip Rating :  7/10

Score 7 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Business

LHR to IAD in club - miles upgrade from WT+ As silver card holder, chose nice window seat weeks ahead, checked in online and ready to go. At the airport was told I'd been moved as the original seat not working. Fair enough. Usual fly through security, tried the new B lounge which was lovely and not too busy. Boarded on time. The half empty cabin that had appeared online was now full, and I was quite miffed to see someone else enjoying my 'non working' window seat. Service good though, food excellent and the FAs did a good job on the full flight. Usual mobile lounge nonsense at IAD to get to huge queues in immigration. On the whole good, but if I'd had an honest reason for being moved I'd be happier. Very annoying to be told one thing then find it's patently unture. yeah I didn't pay much, but I've done a great many miles paying a lot in those seats. Can't help feeling shabbily treated whereas if there had been an honest answer I'd be much less peeved.


BRITISH AIRWAYS review :  22 June 2009 : by Richard Buckley  (UK)

 

Trip Rating :  4/10

Score 4 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Economy

MAN-LGW-BLQ economy. I booked this trip 8 months ago for a family of 5 to get to a holiday villa in Tuscany, as the connections at LGW were good and it matched the ground arrangements very well. BA then destroyed the schedule earlier this year by retiming the MAN-LGW services to miss the morning outbound BLQ flight, leaving us with a late arrival in Italy. On the day BA supplied old, tired, cramped B737s, especially poor on the LGW-BLQ legs, complete with inedible refreshments. Transfer at LGW was long and miserable and BAA even confiscated our newly-purchased umbrellas on the return trip as being "weapons" (Italian security had let them through at BLQ). Flights reasonably punctual, but we ended up feeling we were short-changed for the £180 fare.


BRITISH AIRWAYS review :  22 June 2009 : by P Hardy  (UK)

 

Trip Rating :  9/10

Score 7 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Premium Economy

LHR-JFK, EWR-LHR in World Traveller Plus. Excellent value ticket and upgrade to WT+. T5 efficient despite a short check-in delay due to change of aircraft. Security quick and painless. 40 minute late departure (served drinks while waiting on tarmac). Cabin crew very good both ways. Cabin clean and comfortable. Food tasty, though choices not particularly tempting. Breakfast of a small danish pastry and orange juice on return flight was slightly disappointing. JFK-EWR acceptable - some waiting for bags at JFK but no queues at passport control. EWR check-in staff very helpful indeed, security control efficient but very limited facilities in departure lounge (esp. compared to T5). IFE on return flight not AVOD but good selection anyway. Arrival at T5 extremely quick - no queue at passport control, bags already arriving on carousel. Strolled on to waiting Underground train within 30 minutes of the plane touching down.


BRITISH AIRWAYS review :  20 June 2009 : by Les Brock  (UK)

 

Trip Rating :  7/10

Score 7 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

LHR-AMS in Euro-Traveller. Boarding very quick and flight departed on time. Drink and a rather disgusting looking chicken wrap offered. Arrived in Amsterdam on time and luggage arrived very quickly. Good value so no complaints there. Interesting to note that there is no difference between the size of a Club Europe seat and a Euro Traveller seat. The middle seat is free in Club but, why pay Business fare for an Economy seat. Avoid BA Club and just go Economy.


BRITISH AIRWAYS review :  20 June 2009 : by M Barnes  (UK)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Premium Economy

LHR-Toronto- LHR. I was impressed by T5. Spacious and light. After boarding had commenced, it was announced that there would be a delay as the toilets on the 747 were blocked. Within a few minutes, an alternative plane was found. We were kept well informed about progress of cleaning and preparing the plane. £5 vouchers were given out after 2 hours delay but there are few places to spend them in T5B. Departed 3 hours late. WTP cabin comfortable, quiet and relaxed. Cabin staff hard working and professional. Food and drinks reasonable. AVOD had to be reset several times as is so often the case!


BRITISH AIRWAYS review :  20 June 2009 : by S Paice  (UK)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

LHR-Prague return. Very pleasant flight, usual sandwich and drinks service. Only slight downside was that getting a drink re-fill took quite a while on the return leg. T5 Heathrow was pretty busy on the way out, but still through security quickly.



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