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BRITISH AIRWAYS Passenger Reviews and Passenger Trip Reports |
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BRITISH AIRWAYS review : 2 July 2009 by L Andersson (Sweden)
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Trip Rating : 3/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Business |
Manchester-London-Bangalore Business Class. Food was good and tasty. Drinks on tap. Had one
issue on the way back from Bangalore to Heathrow that the TV system was not working. Within
10 minutes moved to the upper deck into a working seat. I have flown this leg four times now,
in economy, economy plus and business and have never had any problems.
BRITISH AIRWAYS review : 29 June 2009 by Jon Moss (UK)
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Trip Rating : 8/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Business |
Manchester-London-Bangalore Business Class. Food was good and tasty. Drinks on tap. Had one
issue on the way back from Bangalore to Heathrow that the TV system was not working. Within
10 minutes moved to the upper deck into a working seat. I have flown this leg four times now,
in economy, economy plus and business and have never had any problems.
BRITISH AIRWAYS review : 29 June 2009 by C Rijksen (Netherlands)
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Trip Rating : 8/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
AMS-LHR-AMS for a weekend trip. First flight uneventful. Return flight in a tired looking A319
more troubles. First of all half hour delay with no announcements. Once we boarded the captain
announced it was the baggage system that had problems. Then on the plane passengers made
problems cause their handluggage was too big or wasn't in the overhead compartment where they
were sitting. Handled well by friendly FA's. Overall a good experience with BA again, apart
from the unannounced delay.
BRITISH AIRWAYS review : 27 June 2009 by Andy Magowan (UK)
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Trip Rating : 8/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
GIB-LGW B737-500. In terms of price there wasn't much difference between the home bound BA
flight and the outbound Monarch flight, I think BA was cheaper and a much better experience.
The extra legroom you get on BA compared to Easyjet or Monarch was very noticable and the free
drink/meal also a welcome addition.
BRITISH AIRWAYS review : 26 June 2009 by Peter Pomeranze (USA)
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Trip Rating : 8/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Business |
Paris-London-LA business Class. T5 transfer not as easy as they say it will be. Still up down
up down security, train from a to b etc. Disorganized boarding of full 747.Once onboard though
upstairs seating, service and ambiance cannot be faulted. Love the seat, the food and the attendants.
BRITISH AIRWAYS review : 23 June 2009 : by S Srinivasan (USA)
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Trip Rating : 7/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
LHR-HYD. I transferred from an Iberia flight, so can't comment on the check-in or gate
agents. B777 practically deserted, allowed my wife and I to stretch out and get comfortable.
FAs polite and helpful. Food was poor; they ran out of choices by the time they got to our
row, so I was left with a dreadful vegetarian curry. IFE choices decent with personal
screens, but annoyingly, the flight map was stuck showing LHR as our final destination.
Arrived on-time at HYD, bags took awhile to get to the carousel, but they did make it. Decent
experience overall, and far better than I remember from my last trip on BA many years ago.
BRITISH AIRWAYS review : 22 June 2009 : by William Jones (UK)
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Trip Rating : 7/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Business |
LHR to IAD in club - miles upgrade from WT+ As silver card holder, chose nice window seat
weeks ahead, checked in online and ready to go. At the airport was told I'd been moved as the
original seat not working. Fair enough. Usual fly through security, tried the new B lounge
which was lovely and not too busy. Boarded on time. The half empty cabin that had appeared
online was now full, and I was quite miffed to see someone else enjoying my 'non working'
window seat. Service good though, food excellent and the FAs did a good job on the full
flight. Usual mobile lounge nonsense at IAD to get to huge queues in immigration. On the whole
good, but if I'd had an honest reason for being moved I'd be happier. Very annoying to be told
one thing then find it's patently unture. yeah I didn't pay much, but I've done a great many
miles paying a lot in those seats. Can't help feeling shabbily treated whereas if there had
been an honest answer I'd be much less peeved.
BRITISH AIRWAYS review : 22 June 2009 : by Richard Buckley (UK)
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Trip Rating : 4/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
MAN-LGW-BLQ economy. I booked this trip 8 months ago for a family of 5 to get to a holiday
villa in Tuscany, as the connections at LGW were good and it matched the ground arrangements
very well. BA then destroyed the schedule earlier this year by retiming the MAN-LGW services
to miss the morning outbound BLQ flight, leaving us with a late arrival in Italy. On the day
BA supplied old, tired, cramped B737s, especially poor on the LGW-BLQ legs, complete with
inedible refreshments. Transfer at LGW was long and miserable and BAA even confiscated our
newly-purchased umbrellas on the return trip as being "weapons" (Italian security had let them
through at BLQ). Flights reasonably punctual, but we ended up feeling we were short-changed
for the £180 fare.
BRITISH AIRWAYS review : 22 June 2009 : by P Hardy (UK)
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Trip Rating : 9/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Premium Economy |
LHR-JFK, EWR-LHR in World Traveller Plus. Excellent value ticket and upgrade to WT+. T5
efficient despite a short check-in delay due to change of aircraft. Security quick and
painless. 40 minute late departure (served drinks while waiting on tarmac). Cabin crew very
good both ways. Cabin clean and comfortable. Food tasty, though choices not particularly
tempting. Breakfast of a small danish pastry and orange juice on return flight was slightly
disappointing. JFK-EWR acceptable - some waiting for bags at JFK but no queues at passport
control. EWR check-in staff very helpful indeed, security control efficient but very limited
facilities in departure lounge (esp. compared to T5). IFE on return flight not AVOD but good
selection anyway. Arrival at T5 extremely quick - no queue at passport control, bags already
arriving on carousel. Strolled on to waiting Underground train within 30 minutes of the plane touching down.
BRITISH AIRWAYS review : 20 June 2009 : by Les Brock (UK)
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Trip Rating : 7/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
LHR-AMS in Euro-Traveller. Boarding very quick and flight departed on time. Drink and a rather
disgusting looking chicken wrap offered. Arrived in Amsterdam on time and luggage arrived very
quickly. Good value so no complaints there. Interesting to note that there is no difference
between the size of a Club Europe seat and a Euro Traveller seat. The middle seat is free in
Club but, why pay Business fare for an Economy seat. Avoid BA Club and just go Economy.
BRITISH AIRWAYS review : 20 June 2009 : by M Barnes (UK)
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Trip Rating : 9/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Premium Economy |
LHR-Toronto- LHR. I was impressed by T5. Spacious and light. After boarding had commenced, it
was announced that there would be a delay as the toilets on the 747 were blocked. Within a few
minutes, an alternative plane was found. We were kept well informed about progress of cleaning
and preparing the plane. £5 vouchers were given out after 2 hours delay but there are few
places to spend them in T5B. Departed 3 hours late. WTP cabin comfortable, quiet and relaxed.
Cabin staff hard working and professional. Food and drinks reasonable. AVOD had to be reset
several times as is so often the case!
BRITISH AIRWAYS review : 20 June 2009 : by S Paice (UK)
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Trip Rating : 8/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
LHR-Prague return. Very pleasant flight, usual sandwich and drinks service. Only slight
downside was that getting a drink re-fill took quite a while on the return leg. T5 Heathrow
was pretty busy on the way out, but still through security quickly.
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