Air France

Legroom is horrible the worst ever for international 7 hour flight. Will not fly Air France again.

I flew with TXL-CDG and the flight was okay. Non reclinable seat was ok but it was much too slim which means that I was able to feel on my back when the person behind me flods up the table. So when you are having bad luck and the person behind you is very tall you will feel knees in your back.

We tried these seats for the first time flying CDG-ATL. Big mistake and we can say these are the worst seats ever. There is no recline and the seats are rock hard. Service and food is the same as regular economy.

These were the most uncomfortable seats we have sat in. I am horrified that I paid close to $1000.00 extra for 1 way to be this uncomfortable. I challenge the Air France executives and design engineers to travel 10 hours in these seats it was literally equivalent to torture.

Seat 81L. This is an exit row had more space than a Business Class seat. AF has allowed me to book a seat prior to the flight being opened for online check in. Beverage & meal services were outstanding considering the class of service. Could not have been happier or more comfortable on this 10.5hr flight: LAX-CDG.

The hard shell seats were very uncomfortable with very limited recline. In addition the premium economy cabin was in very poor condition with obvious wear and tear that compromised some seat functions (such as the leg rest). The 8-across seating meant the seats were very narrow -- virtually the same width as the economy class cabin. In addition on two separate long-haul flights one of the two toilets was not working.

The seat did not actually recline it sort of slid down and the front edge of the bottom seat cushion moved forward. However it didn't reach a position which was comfortable. The "footrest" was terrible it was really a "legrest" that only extended about 2/3 the way from my knees to my ankles but all it did was press against my calves and cut off the circulation. It was also difficult to put back had to press hard against it with my legs while pushing a button on the inside arm of the seat. The table which was stored in the seat arm did not slide forward enough to provide room between it and my stomach - I'm not particularly large so I don't know how someone who is heavier would even manage to use the table. I had to have the seat completely in the upright position to be able to use the table at all and it was rather awkward trying to eat with it that close. Also the seat adjustment buttons are right under where the table hinges so it's essentially impossible to adjust the seat when the table is out. We were sitting in the first row on the right side of the plane so had lots of legroom; I give the normal seats 4 of 5 based on my observation but I'm not very tall so don't need a lot of legroom. The video screen was in the other arm of the seat position when out was OK but not great a little low and of course off center.

Not close to worth the added expense. As noted in other posts the seats are rock-hard and the recline feature is either not functioning or awkward and uncomfortable. On both A380 and 777 they looked good from a distance but showed incredible wear and inattention to maintenance. In a word shabby. Customer service was nonexistent as to seat selection and my wife and I were arbitrarily separated on both LAX-CDG and return. No one could do anything about it despite requests weeks before the flights days before flights or at check-in. The only real benefit was the priority boarding but I'd rather save my money and upgrade to business. This is no alternative.

I flew with Air France from San Francisco to Paris. The premium economy seat on this flight is the worst seat I've ever experienced. No recline the seat just drops a few inches when you push the recline button. Also the seat is hard as a rock; it's more comfortable to sit on a park-bench. To add insult to injury the entertainment-screen did not work.

Adequate width. Hardly any recline. Seat bsase moves forward slightly and back rest moves with it to provide a minimum but not a comfortable amount. Lower part of seat doubles as a rest for upper legs (activated by button on seat). Base of seat in front has foot rest. However the seats are so close together than when the seat is in the reclined position and the leg rest raised it is impossible- even to rest feet on for rest as it is too close. I am of short stature and I was unable to sit comfortably for this reason. I found it necessary either to have my feet supported which led to fatigue in the upper legs or to have my upper legs supported meaning that my feet were "dangling". Sleep was possible but only just. Lights from other passenger´ seats and screens is very intrusive and impedes sleep. Everything is very close together giving no sense of privacy. The seat rows are so close that anyone sitting away from the aisle can only exit if the passenger on the aisle seat moves which is inconvenient for all. Unlike other reviewers I did not suffer any back pain or other serious discomfort but did not feel rested. The seat I had originally been assigned to was broken- the lower left rest disengaged and rose immediately I sat down - the latching mechanism was defective. This problem could not be sorted out before departure. However I was able to move to the next seat in the row. If this had not been the case then I suspect I would not have been allowed to use the seat during take off and landing since I could not sit in the "upright" position. Also the raised footrest would have impeded exit of the passenger sitting in the middle seat posing a safety hazard. The seats appeared to be superior to the economy seats as far as the width was concerned. However I do not consider the extra cost to be justified. The price differential compared to what is on offer is far higher than e.g. from economy to business.