Air France

I flew in Premium Economy from LAX to CDG. I agree that the recline on these seats is not great but the width of the seat and the fact that no one reclines their seat into your lap was worth the extra money. I was able to sleep comfortably for the majority of the flight. My husband is 5"10 and was able to stretch out and sleep comfortably in the seat. The service was great. Flight attendants were attentive but not bothersome. We were on the upper deck which felt cozy with easy access to the snack bar and bathrooms. Food and wine with dinner was good. Breakfast was satisfactory also. Also enjoyed not having to wake my spouse in order to get into the aisle. Would definitely fly Air France premium economy again.

The PTV screen is not even aligned to my seat. Water is almost never served even when asked for a glass of water the request seems to be forgotten. Return flight got canceled thanks to the famous Air France strike with no accessible customer service to follow up with and we have not heard back from them on a refund even though we have written to them. First and last time flying with them. Thoroughly disappointed. Very uncomfortable seats as well.

Legroom is horrible the worst ever for international 7 hour flight. Will not fly Air France again.

I flew with TXL-CDG and the flight was okay. Non reclinable seat was ok but it was much too slim which means that I was able to feel on my back when the person behind me flods up the table. So when you are having bad luck and the person behind you is very tall you will feel knees in your back.

We tried these seats for the first time flying CDG-ATL. Big mistake and we can say these are the worst seats ever. There is no recline and the seats are rock hard. Service and food is the same as regular economy.

These were the most uncomfortable seats we have sat in. I am horrified that I paid close to $1000.00 extra for 1 way to be this uncomfortable. I challenge the Air France executives and design engineers to travel 10 hours in these seats it was literally equivalent to torture.

Seat 81L. This is an exit row had more space than a Business Class seat. AF has allowed me to book a seat prior to the flight being opened for online check in. Beverage & meal services were outstanding considering the class of service. Could not have been happier or more comfortable on this 10.5hr flight: LAX-CDG.

The hard shell seats were very uncomfortable with very limited recline. In addition the premium economy cabin was in very poor condition with obvious wear and tear that compromised some seat functions (such as the leg rest). The 8-across seating meant the seats were very narrow -- virtually the same width as the economy class cabin. In addition on two separate long-haul flights one of the two toilets was not working.

I flew with Air France from San Francisco to Paris. The premium economy seat on this flight is the worst seat I've ever experienced. No recline the seat just drops a few inches when you push the recline button. Also the seat is hard as a rock; it's more comfortable to sit on a park-bench. To add insult to injury the entertainment-screen did not work.

The seat did not actually recline it sort of slid down and the front edge of the bottom seat cushion moved forward. However it didn't reach a position which was comfortable. The "footrest" was terrible it was really a "legrest" that only extended about 2/3 the way from my knees to my ankles but all it did was press against my calves and cut off the circulation. It was also difficult to put back had to press hard against it with my legs while pushing a button on the inside arm of the seat. The table which was stored in the seat arm did not slide forward enough to provide room between it and my stomach - I'm not particularly large so I don't know how someone who is heavier would even manage to use the table. I had to have the seat completely in the upright position to be able to use the table at all and it was rather awkward trying to eat with it that close. Also the seat adjustment buttons are right under where the table hinges so it's essentially impossible to adjust the seat when the table is out. We were sitting in the first row on the right side of the plane so had lots of legroom; I give the normal seats 4 of 5 based on my observation but I'm not very tall so don't need a lot of legroom. The video screen was in the other arm of the seat position when out was OK but not great a little low and of course off center.