Air France

✅ Trip Verified | The advantage of the shell type seat is that nobody will recline and hit your knees. However if you are tall, they are not very comfortable for an 11 hour flight. The In-flight entertainment Entertainment System is of very good quality, even on dated 777 aircrafts

✅ Trip Verified | Not much to say other than comfortable enough, good legroom and clean, met expectations for short haul and was comfortable for a 2 hour flight not much more to comment on!

✅ Trip Verified | Attention it's a plus. They spoil me all the flight. Food was great also wines. The desserts was the best. Full lie flat bed, loved it! The lounge at Paris was just OK. Could be better.

✅ Trip Verified | I always have a good experience on Air France flights, especially now that US Airlines have overall dropped so much in quality, but there are small things that keep annoying me. In particular, I keep wondering why is it that they have head sets with two-prong jacks (with one that you have to fold on the side), when the actual jack plug has only one hole (see photo attached). Furthermore, the stereo sound often doesn't work and plays only in one ear (that was the case on my flight last Monday). Does that make any sense at all? On top of that, the USB port below the TV screen was not working, so I could not charge my phone. It's too bad, because I do like AF in general.

✅ Trip Verified | A330 Business class product is awful. Was no selection of food and was given a very bland pasta despite having a gluten intolerance. Cabin AC was faulty and stuck on lowest setting. Cabin crew did the best they could. Customer services response was pathetic.

✅ Trip Verified | The business class seat had plenty of room, and I liked that it was a pod-style (so I had decent privacy). My biggest complaint is the comfort when in bed mode it is very lumpy with the lumbar protruding into your back. AF has invested a lot into these seats, and they could be great if they would only take the time to work on them a bit. A lay-flat bed that protrudes into your back is not OK. Tried using an extra blanket to make the bed more comfy but it didn't work. Please Air France, improve the comfort of the cushions for bed mode.

✅ Trip Verified | I had done online check in for economy seats fairly forward but at boarding gate in paris they changed the seat to somewhere at the back where the planes width narrows. The seat was so small & rigid & once the guy in front of me reclined his seat i felt so claustrophobic. For the sake on entertainment in an 11hr plus flight which was further delayed by 2hrs was a tiny screen with little content & a malfunctioning headphone with audio only in one ear. I did not have high expectations but this was the worst experience.

✅ Trip Verified | Lima to Paris on a Boeing 777-300. Once you enter the cabin you get thrown back into the 90s and not in a good way. The entertainment system is old with a couple of movies. The screen was barely bigger than my phone and with terrible quality, and you need to navigate using the bulky remotes. No plugs to charge the phone. The seats have almost no recline and are quite narrow. Worst part is that now Air France makes you pay to select certain seats (front section seats, emergency seats, etc.) and the price can go from 30 to 100 CHF the seat for 1 leg! Air France should be ashamed to offer such cabins at the same price as new cabins.

✅ Trip Verified | Paris and Amman, A320 business class seats were nothing but economy class seats with no difference between these two classes. No leg room, minimally reclinable, felt cramped and could not sleep. They separate economy class seats from business class seats by a curtain to label it as business class. Only relief was at least they provided business class service in terms of meals etc otherwise it could have been a disaster.

Not Verified | Flew from San Francisco to Paris with AF flight 82. The business class seat is very disappointing. I have flown with mulitple airlines business class and this is similar to what we had to endure about 10 years ago when the seats was "angled flat". when in full "recline" the seat feels like it is sliding downward. I usually can sleep on flat beds for 5-6 hrs comfortably but with this sleep was not possible. This made it the worst business class experience.