Air France

✅ Trip Verified | This was the worst Business class long haul flight I have ever been on. I didn't even know that the long haul business class flights came with a 2x3x2 formation with reclining seatsinstead of beds. The seats do not lay flat so you slide down them when trying to sleep - not great for people with back problems. There is hardly any space between the chairs so you have strangers climbing over you every time they want to get up. It felt like Premium Economy seats for Business Class prices. I complained afterwards and have been completely ignored by Air France.

✅ Trip Verified | Fantastic plane and service was friendly too. Recline was very nice, with a good thick footrest. Noise canceling headphones in premium economy, shell type seats that kept the seat in front from reclining into you and a very plush blanket made this almost like a business lite experience. Amenity kit with the anniversary logo comes in a few colors, contains toothbrush, sleep mask socks and earplugs. Inflight entertainment has a huge selection, large screen was responsive and looks new. Had trouble with the AC power port in my seat but the usb worked. Dinner was unremarkable but the foie gras starter was very good. Breakfast was delicious, scrambled eggs with spinach and herbs, very flavorful!

✅ Trip Verified | I can’t believe we paid extra for this Premium Economy seats on a vacation with my wife and flying NYC-JFK to Paris. The seats do not recline but just kind of slide forward a little. Essentially there is no functional recline and they are the most uncomfortable overnight seats I have ever flown on, including coach. And that is saying something because I fly a lot. We would have rather have tried the coach seats as they could not be worse. Very disappointed in these seats and the engineering is horrible. Not for nothing, but I remember way back in the day flying Air France in just coach and being very impressed by the coffee and food quality. In Premium Economy this time it tasted like instant powdered coffee.

✅ Trip Verified | I used to like flying with Air France but after this flight I will try to avoid them. They changed their seats to similar ones they have on short haul flights. They are bearable when you need to fly 1-2 hours during day time but not when it’s a 6 hours transatlantic night flight. I don’t even want to imagine what a 10 hours + flight feels on those seats. The people who designed those seats probably never even had the chance to sit on them because otherwise such seat would not be existing! Air France is better to go back to their old seats.

✅ Trip Verified | It must have been new seats and they were very uncomfortable for a 11hrs flight. It doesn’t reclines and the leg rest only allows your calf muscles to rest. Just horrible and will be thinking twice now as flying economy might just save me money as the comfort is probably about the same!

✅ Trip Verified | Fly out to São Paulo via CDG in economy and back in Premium Economy in 20C. I could not recommend the extra for Premium. Seats are very uncomfortable and despite different planes in the past the experience has always been negative. Seat is designed by someone who never sat in them for 10+ hours. There is practically no recline. Economy seats are better. Food no different. Service indifferent. As the premium is located towards the front, the toilets are in the next cabin back. No chance of using business due to they ever vigilant crew, who only appeared to serve the food and little else. Flight delayed by 3 hours causing missed connections etc. an ever increasing problem with AF, the third occasion since start of year ! Movies choice dominated by French films with little new releases and no change on outward leg.

✅ Verified Review | San Francisco to Paris return. Excellent Flight for the approx extra 30% on the fare. Separate Cabin small cabin, which is nice, upper deck sharing with Business Class. The flight crew was professional and very courteous. The window seats get a little extra storage with a sort of "locker" next to the armrest and the window which is nice to have. Big enough for a purse and a backpack so we did not have to use the overhead. Lots of cubbyholes and holders for glasses, etc. Entertainment system was good, large selection of films, TV, music etc. Food and service was good. Lots of room. The seats: Ok big debate on this. The seats are in a fixed "pod" so the upside is that with the seat in front reclining or the seat in back pushing their tray table, it does not move your seat at all. But the seat does not actually recline, it sort of slides down in the pod to affect a reclining feeling. Honestly after 2 transatlantic crossings, I thought it was fine. Also for the price you get: Sky Priority Check in, Luggage, Boarding and Security (and Passport Control if applicable) so that is a huge time saver. I recommend it and the wife and I will be Flying Blue in PE again for sure.

✅ Verified Review | Seat 11B. Premium Economy with AF is a good flight : enough space for legs, width OK. In flight service personalized and good quality. Good meals with good wines (important issue for french passengers). Seat recline not enough for night flights.

✅ Verified Review | I was returning from our European honeymoon and paid extra for Duo/2 seats 16K and 16L at the back of the premium economy cabin to enjoy a bit of quiet time on our flight from CDG to BOS. Unknown to me was the fact Air France cancelled our reservation for reasons never fully explained. We spent an hour in NCE with the agent trying to get seats for both our flights home. We begged the agent to upgrade us to business class and but he refused. Air France assigned us seats 15K and 15L telling us they were the same and we would be happy. What they never explained was this was a 3 seat and not a 2 seat row! How sneaky of them to not tell us it was not what we paid for. The arm between our seats was fixed in the down position and I suffered the indignity of having my seat back kick by the brat and his mommy who got my original seat. I am still confused why they were not assigned to new seats, but we had to suffer instead. Air France refused to grant us any consideration, refunds, credits for our terrible experience that had me an my new wife exchanging hash words.

✅ Verified Review | Row 93 K/L on the A380 were excellent seats. No one behind you as the loos were there. No big queues for toilets. Lots of space. Foot rests. Large window storage bins. The seat padding wasn't excellent but it was fine for our 10 hour journey. I would definitely pick these seats again.