Air France

Seat Reviews


4 star Skytrax Rating
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing TV 12345
Customer rating from 114 reviews
4/10
4 star Skytrax Rating
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3/10

"impossible to adjust the seat"

(United States)

The seat did not actually recline it sort of slid down and the front edge of the bottom seat cushion moved forward. However it didn't reach a position which was comfortable. The "footrest" was terrible it was really a "legrest" that only extended about 2/3 the way from my knees to my ankles but all it did was press against my calves and cut off the circulation. It was also difficult to put back had to press hard against it with my legs while pushing a button on the inside arm of the seat. The table which was stored in the seat arm did not slide forward enough to provide room between it and my stomach - I'm not particularly large so I don't know how someone who is heavier would even manage to use the table. I had to have the seat completely in the upright position to be able to use the table at all and it was rather awkward trying to eat with it that close. Also the seat adjustment buttons are right under where the table hinges so it's essentially impossible to adjust the seat when the table is out. We were sitting in the first row on the right side of the plane so had lots of legroom; I give the normal seats 4 of 5 based on my observation but I'm not very tall so don't need a lot of legroom. The video screen was in the other arm of the seat position when out was OK but not great a little low and of course off center.
Seat TypePremium Economy
Aircraft TypeAIRBUS A380
Seat Layout2x3x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
2/10

"hardly any recline"

(Germany)

Adequate width. Hardly any recline. Seat bsase moves forward slightly and back rest moves with it to provide a minimum but not a comfortable amount. Lower part of seat doubles as a rest for upper legs (activated by button on seat). Base of seat in front has foot rest. However the seats are so close together than when the seat is in the reclined position and the leg rest raised it is impossible- even to rest feet on for rest as it is too close. I am of short stature and I was unable to sit comfortably for this reason. I found it necessary either to have my feet supported which led to fatigue in the upper legs or to have my upper legs supported meaning that my feet were "dangling". Sleep was possible but only just. Lights from other passenger´ seats and screens is very intrusive and impedes sleep. Everything is very close together giving no sense of privacy. The seat rows are so close that anyone sitting away from the aisle can only exit if the passenger on the aisle seat moves which is inconvenient for all. Unlike other reviewers I did not suffer any back pain or other serious discomfort but did not feel rested. The seat I had originally been assigned to was broken- the lower left rest disengaged and rose immediately I sat down - the latching mechanism was defective. This problem could not be sorted out before departure. However I was able to move to the next seat in the row. If this had not been the case then I suspect I would not have been allowed to use the seat during take off and landing since I could not sit in the "upright" position. Also the raised footrest would have impeded exit of the passenger sitting in the middle seat posing a safety hazard. The seats appeared to be superior to the economy seats as far as the width was concerned. However I do not consider the extra cost to be justified. The price differential compared to what is on offer is far higher than e.g. from economy to business.
Seat TypePremium Economy
Aircraft TypeBOEING 777-300ER
Seat Layout2x4x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
1/10

"service was almost non-existent"

(Hong Kong)

After 40 years of intensive international travel I can safely say that these are the worst seats I have ever had the misfortune to occupy. In addition to which the service was almost non-existent and definitely not worth the premium price over a regular Y Class seat.
Seat TypePremium Economy
Aircraft TypeBOEING 777-300ER
Seat Layout2x3x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
3/10

"seats are hard"

(Israel)

Seat 91k is a seat plus beside the more available legroom I do not know what the plus stands for. Seats are hard to hard actually and narrow but this is what you get in coach class.
Seat TypeEconomy Class
Aircraft TypeAIRBUS A380
Seat Layout2x4x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
1/10

"very little leg room"

(United Kingdom)

11 hour flight from Paris to Mauritius the seats were rock hard and very little leg room to move about in. IFE system was very bad and broken. The stewardess couldn't fix my screen so I had to basically spend 10 hours not being able to sleep or entertain myself.
Seat TypeEconomy Class
Aircraft TypeBOEING 777-300
Seat Layout3x4x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
1/10

"seats were hard narrow and very short"

(Australia)

The seats were hard narrow and very short which cut off circulation we were crammed into centre positions our knees hit the seat in front and the person next to me who was a little larger spread across my shoulder and had monopoly of the tiny hard little arm rest. The person in front threw back their seat and when we complained at mealtime we were told he was asleep and would we please leave him be. On arrival after a 13 hour trip over night with no sleep and the agony of such confinement our feet and ankles were swollen and we felt absolutely battered. Unfortunately we had flown to Paris 4 weeks before and it was exactly the same for this our return journey so we knew what we could expect.
Seat TypeEconomy Class
Aircraft TypeBOEING 777-300ER
Seat Layout3x4x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
5/10

"seats are narrow and require more padding"

(Australia)

Shanghai-Paris and return - seats are narrow and require more padding. Both flights- tried looking cabins (showing wear & tear) and very poor IFE. I was quite surprised that Air France would operate these tried looking B777 on the Shanghai route. Cabin service good food average. IFE quality was very poor considering competition. I recommend Air France take a note of CX cabin revamp program and IFE system. I expected the fine French experience but did not get it.
Seat TypeEconomy Class
Aircraft TypeBOEING 777-300ER
Seat Layout3x4x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
10/10

"we were totally satisfied"

(United States)

I am used to business class seats with flat bed for overnight but these are Great seats for daytime (we departed 4:30 pm JFK to Paris arriving midnight our biological time and returned during the day) Crew very attentive meals quite good my 6'2'' husband was pleasantly surprised quiet section curtained off from crowded economy section. Had seen previously negative reviews but we were totally satisfied and felt it is worth the extra cost.
Seat TypePremium Economy
Aircraft TypeAIRBUS A330
Seat Layout2x3x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
1/10

"very disappointing once you're seated"

(United Kingdom)

Good looking seats but very disappointing once you're seated. The comfort is horrible as they are very hard recline is minimal and an 8 hour flight is a torture.
Seat TypePremium Economy
Aircraft TypeAIRBUS A340
Seat Layout2x4x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
2/10

"seats are designed for tiny petite people"

(South Africa)

I am tall and have a large frame these seats are designed for tiny petite people. No Leg room very narrow and hard! Air France charges too much for an upgrade to a premium economy seat (seats behind bulkhead and galleys) I will not travel on this aircraft again!
Seat TypeEconomy Class
Aircraft TypeAIRBUS A380
Seat Layout3x4x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no