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Skytrax have announced that the 2019 World Airline Awards will take place in the Musée de l’Air et de l’Espace du Bourget at the Paris Air Show on Tuesday 18th June 2019. In their 20th year, the World Airline Awards are independent and impartial. Launched in 1999 to provide a customer satisfaction study that was… Read more ›

London Heathrow to Seattle with Virgin Atlantic Premium Economy class Departure Airport Virgin Atlantic check-in is positioned in Zone A at Terminal 3 at Heathrow. The space is easy to identify with massive logos visible from the drop-off forecourt, and once in the terminal, there are numerous signs with the various check-in counters, as well… Read more ›

Route, cabin, aircraft Dammam to Jeddah on A330 in economy class, connecting in Jeddah to London Heathrow on Boeing 777-300 in economy class. Departure Airport Check-in at Dammam International airport. The building has an almost museum like feel to it, grand and in the old 70’s USA airport style – all polished marble, grand pillars,… Read more ›

Mr Yu Hui (right) GM of Changsha Huanghua International Airport receives the 4-Star Airport Award January 2019: Changsha Huanghua International Airport has been certified as a global 4-Star Airport by SKYTRAX, the international air transport rating organisation. This follows the latest Audit of standards that took place in December 2018, examining all customer experience areas… Read more ›

Mr Qiu Jiachen (right) Chairman of Guangzhou Airport receives the 5-Star Terminal Award January 2019: Terminal 2 at Guangzhou Baiyun International Airport has been awarded as a global 5-Star Airport Terminal by SKYTRAX, the international air transport rating organisation. The 5-Star Terminal rating is the highest mark of quality distinction for an airport, and honours… Read more ›

London, UK: Chubu Centrair International Airport in Nagoya, Japan has been awarded the global 5-Star Regional Airport ranking for the second consecutive year by SKYTRAX, the international air transport rating organisation. The 5-Star Airport rating is the highest mark of quality distinction for an airport, and honours top standards of Product and Staff service across… Read more ›

Website & Booking The Flynas website is simple to use and follows the basic format of most low-cost-carriers (LCCs). The most prominent item is the booking function, and this is simple to use and presents fares in 3 categories Light (7kg hand baggage only), Plus (7kg hand baggage and 20kg hold bag) and Premium (7kg… Read more ›

Route / cabin / aircraft Kansai Osaka to Honolulu (8-hours 5-min). Basic economy on a Boeing 787-8. Passenger load on this flight appears over 90% full with almost all seats taken. Departure Airport Scoot uses the main KIX airport Terminal 1. The zone is easy to find and offers tall yellow signs at entrance with… Read more ›

Route / cabin / aircraft Malaga to London Heathrow (2 hrs 20 mins). Club Europe (business class) on a 13-year old A321. Departure Airport British Airways uses the main, central check in area at Malaga Airport, and had 4 counters open. Two were for Club Europe and two for Economy class, but queues were the… Read more ›

Route flown London Gatwick to Hong Kong (11hrs 35 mins) Departure Airport Gatwick Airport features two terminals linked by a people carrier. Branding and directions towards the Cathay Pacific check-in are clear throughout, and this is located at the South Terminal. Since this is the same terminal as the railway station, the walk to check-in… Read more ›