Turkish Airlines

Lounge Reviews

3 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 117 reviews
6/10
3 star Skytrax Rating
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4/10

"food is ok but not for Vegans2

(Austria)

Trip Verified | I was looking forward to visiting this lounge because I had heard so much about it. Well, maybe the food is ok but not for Vegans. Even the lentil soup and white rice had butter, nothing for Vegans but a bowl of green salad. Next time I can arrive at the airport a bit later and have food outside - complete disappointment.
AirportIstanbul Airport
Type Of LoungeFrequent Flyer
Date VisitJune 2022
Comfort 12345
Cleanliness 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
no
10/10

"lounge is outstanding and impressive"

(United States)

Trip Verified | Turkish Airlines' flagship business class lounge is outstanding and impressive. The lounge is on an open-level overlooking the main part of the terminal. There is plenty of seating and space. The seating is very comfortable. The lounge is immaculate and its food offerings are superb featuring freshly cooked food at various cooking stations throughout the lounge ranging from grilled foods, pasta and baked cheese, spinach and meat pies, cheeses/olives, salads and desserts. One definitely gets a taste of Turkish cuisine here including Simit (sesame seed bagel) and coffee/tea. The latter can be served in glass cups you get in Turkish restaurants. There are quieter darker seating areas akin to seating in a library like area. There is a room with 12 TV screens to catch up to the news. The lounge also features virtual golf and a holographic flight experience. The bathrooms are very clean and maintained by attendants. Our flight was at 2 pm so all the cooking stations were manned and food aplenty. Depending on the food station there were some queues. The staff kept the tables clean removing used dishes/utensils promptly. WiFi worked just fine; however, you had to scan boarding pass to get WiFi password.
Lounge NameBusiness Class Lounge
AirportIstanbul Airport
Type Of LoungeBusiness Class
Date VisitMay 2022
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
9/10

"What a great lounge!"

(United Kingdom)

Trip Verified | What a great lounge! From the freshly cooked dishes ranging from typical Turkish kebabs through Moussaka, Chinese spicy chicken stir fry and pasta stations you could see all those being prepared. In addition various meze options and a few sweets including an array of the ubiquitous baklava variants. Drinks stations (DIY) were dotted around. One nice feature was the lockers in which you can leave your bags, using a combination of your choosing. There is a golf simulator and other adult toys including a Scalextric track! Comfortable seating in a variety of types and a quiet atmosphere.
AirportIstanbul Airport
Type Of LoungeBusiness Class
Date VisitMay 2022
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

"The only hot food was toast"

(United Kingdom)

Trip Verified | The only hot food was toast. Other than that, it was pre-packaged rubbish. The coffee was weak, stale and tepid. There was no draught beer, only tiny cans. It is probably the worst airport lounge of any big city in the world and a national embarrassment. The WIFI involves fiddly codes that you must obtain from machines.
Lounge NameBusiness Class Lounge
AirportIstanbul Airport
Type Of LoungeBusiness Class
Date VisitMay 2022
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"I was denied a sleeping room"

(Mauritania)

Trip Verified | My inbound flight was 09h30 min, and my outbound was 06h30 and in between a layover of 14h. I was denied a sleeping room while it was given to passengers between 04 and 09h layover. So, I spent the whole 14h in the lounge, couldn’t get near nor shower.
AirportIstanbul Airport
Type Of LoungeBusiness Class
Date VisitNovember 2021
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"This lounge is dirty"

(United States)

Trip Verified | Food was average. Turkish wine is on a small cart tucked away in the corner in a massive lounge. You will need to argue to get into showers or the private suites. They do whatever they can to not give you what you are allowed. I dont understand it. We had a SFO to IST flight with a 4 hour 50 minute layover. Concierge said it was 3 hours and 45 minutes. You will have to argue. Very unfortunate. This lounge is dirty. Check out the seating the corners and the small tables. Sticky, hair and gross.
AirportIstanbul Airport
Type Of LoungeBusiness Class
Date VisitOctober 2021
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
1/10

"agent confirmed there is no lounge access"

(Ethiopia)

Trip Verified | Turkish Airlines did not provide any lounge for this trip, for my full-fare-paid business class. Both a Swiss lounge and a lounge serving several Star Alliance Carriers are present but closed. Both British Airways and a Skyteam lounge are open, but Turkish did not make any arrangement for business class customers to use them, though Ethiopian Airlines did. I think having a lounge should be a basic element of an international business class itinerary, and no mention is made of its absence. I think it is lame that they do not provide a substitute if the lounge they usually use is under construction. The check-in agent confirmed there is no lounge access.
AirportChicago O'Hare Airport
Type Of LoungeBusiness Class
Date VisitJanuary 2021
Type Of TravellerBusiness
no
1/10

"Food was prepackaged garbage"

(United States)

Trip Verified | Despite the website saying I would have access to business lounge, they were all closed. Crammed everyone into regular lounge. Food was prepackaged garbage at domestic and lines for hot food in Intl were 15 to 20 deep. No bar service, just small bottles of soda/water/juice. Absolute garbage. No social distancing but used COVID safety as their explanation for Business being closed. And no lounge was open at Izmir or Kayseri. Shameful.
AirportIstanbul Airport
Type Of LoungeFrequent Flyer
Date VisitOctober 2020
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Staff Service 12345
no
1/10

"an excuse for mediocrity"

(Spain)

Trip Verified | How to transform one of the best business lounge in one of the worse. Covid is an excuse for mediocrity. Turkish Airlines is the champion of it. It is easy. No more anything. And what is left: sandwich are really badly done no flavor, no nothing. How sad Forget traveling in business with them. Not worthy at all
AirportIstanbul Airport
Type Of LoungeBusiness Class
Type Of Lounge Other N/A
Date VisitOctober 2020
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"business lounge has become worse"

(Russian Federation)

Trip Verified | The business lounge has become worse than it was at the old Istanbul airport. The choice of food there are no replacements for everything old. Stupid rules for using sleep rooms and they do not go to the rescue, even when the the room is free.
AirportIstanbul Airport
Type Of LoungeBusiness Class
Date VisitFebruary 2020
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no