Turkish Airlines

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 126 reviews
6/10
4 star Skytrax Rating
Sort Reviews by :
Show
4/10

"large open lounge"

(United Kingdom)

Lounge in the airlines home airport - large open lounge with good coffee/food for morning departure. Not as fancy as some airline home airport lounges but still very good. Wifi was good. Selection of flat screens at one end but remote on one we sat at did not work.
AirportIstanbul Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"lay out was airy"

(United Kingdom)

I used the Turkish Lounge at IST as a J pax with another Star Alliance carrier. The lay out was airy and the decor was mainly Ottoman-style. There were shower facilities (again Ottoman- style with marble sinks etc). Food choices were adequate for mid afternoon with the usual selection of hot & cold snacks. There were a few different areas (large comfy sofas quiet area computers etc).
AirportIstanbul Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"good and comfortable service"

(United Kingdom)

Good choice of facilities. Business services prayer room refreshments etc. Range of seating available - in seperate lounges for meals on sofas in open plan area etc.. and plenty of space for discreet discussions if required. Decoration quite impressive. Intrusive noise though from 4 tvs on different channels plus some noise from other areas of airport. Nice choice of drinks and snacks available and constant cleaning from staff kept the whole area very neat and presentable. As a non- drinker can not comment on size of a glass offered as on other reviews but range of drinks was quite broad if wanted. Soft drinks include teas coffees orange juice waters etc. Staff I found to be excellent not at all rude or dismissive and very welcoming. Also there was no pervasive cigarette smoke evident - very welcome to a non-smoker in Turkey. Location of Lounge is at one end of the airport and can be quite a few minutes to walk to gates but shops and other services close to Lounge so no need to walk unnecessarily far. A good and comfortable service.
AirportIstanbul Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"conveniently close to gates"

(United Kingdom)

Small CIP Lounge with nice choice of drinks and snacks. Limited office space for business if required comfortable sofas / seating and quiet space without excess noise from airport operation. Nice lounge conveniently close to gates and good efficient staff to assist if needed.
AirportIzmir Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"lounge is very specious"

(United Kingdom)

The lounge is very specious and has an interesting decoration. I have been at all peak times there and there was always enough space to sit and relax. There are showers available (some review say it has not) - to use it you should contact the front desk staff for amenities and staff was mostly friendly. The choice of alcoholic drinks could be increased though and size of glasses as well. A slient room for taking a nap is missing though.
AirportIstanbul Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"it is quite unique"

(United Kingdom)

The "new" lounge is located at the exact opposite end of the airport. It is quite a hike there but most flights to Asia and the US depart from there so I guess it is ok. It is quite unique : huge sofas and armchairs impressive chandeliers (like in a palace) and soft carpets. At peak times seating is very limited and I saw people leave the lounge because of not enough seating. There is an open bar with a wide selection of drinks (alcoholic and non alcoholic) - albeit glasses are very small - and some snacks (puff pastry and sandwiches). There are no showers which is quite a disappointment after a long flight. Bathrooms could be cleaner. There is a business center with free internet access and there are of course muslim prayer rooms. Staff is rude (as you would expect from Turkish Airlines) but all in all the lounge is a vast improvement over the old one.
AirportIstanbul Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no