"Lounge at Gate 1 was amazing to us"
12 reviews K Huang (Vietnam)
✅ Trip Verified | The Plaza Premium Lounge at Gate 1 was amazing to us (not operated by Vietnam Airlines, though its Business Class and Elite passengers were invited). It was lunch time and the lounge was not crowded, easy for us to find an empty table actually. Staff was friendly, quick, and helpful. Shower and massage were available but we did not use. The food, especially the beef noodle and the dessert bar were really worth to explore as the dishes were tasty!
Lounge Name | Plaza Premium First |
Airport | Hong Kong Airport |
Type Of Lounge | Frequent Flyer |
Date Visit | December 2024 |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"lounge was shiny and bright"
12 reviews L Huang (Vietnam)
✅ Trip Verified | Visited this lounge as I was a Skyteam Elite Plus. It was operated by Plaza Premium Lounge, not Vietnam Airlines. The lounge was shiny and bright, beautiful and elegant. Staff was friendly and helpful. Food selection was quite limited. No toilette or shower inside the lounge, which was quite shame!
Lounge Name | Plaza Premium |
Airport | Sydney Airport |
Type Of Lounge | Frequent Flyer |
Date Visit | August 2024 |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | no |
"welcome oasis from the crowds"
20 reviews Mahmud Noormohamed (United States)
✅ Trip Verified | The Plaza Premium lounge in Terminal 3 is a welcome oasis from the crowds in the concourses and gate areas. Simple decoration, very clean, nice ambience and very comfortable. The staff is very friendly. The food & drink selection consists of the usual sandwiches, snacks, juices, coffee and soft drinks and most importantly a hot buffet with 4 entrée selections including one vegetarian entrée. The chicken kabob skewers were excellent. more than adequate (cereals, sandwiches, juices, coffee and soft drinks). The lounge was busy but not overcrowded. The bathrooms were very clean and maintained frequently at regular intervals. Wi-Fi was very strong and fast.
Lounge Name | Plaza Premium |
Airport | Cancun Airport |
Type Of Lounge | Pay to Use |
Date Visit | February 2024 |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"An absolute disgrace"
E Michaels (United Kingdom)
✅ Trip Verified | Used this Plaza Premium lounge at T4 on a Sunday evening, and it is not fit for purpose. More customers than seats, the lounge was filthy, the toilets even worse. As a Business Class customer on China Southern I expected better than this, and it has to be one of the worst lounges I have ever visited. An absolute disgrace, Plaza Premium should be ashamed.
Lounge Name | Terminal 4 |
Airport | London Heathrow Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Staff Service | 12345 |
Recommended | no |
"looking very dated and overused"
20 reviews C Mervere (Belgium)
✅ Trip Verified | The lounge unfortunately must substitute the closed Star Alliance lounge on a SWISS flight. Obviously when paying everybody can enter this lounge, which is far too small. The place is looking very dated and overused, very poor choice of food, "hot" food lukewarm to cold. Soda drinks out of dispensers not chilled enough and lack of ice. Also guests have to pay for alcoholic beverages. Restrooms not very clean, unfriendly staff. I left this overcrowded place and went to eat something decent with a decent glass of wine outside.
Lounge Name | Plaza Premium |
Airport | Rome Fiumicino Airport |
Type Of Lounge | Business Class |
Date Visit | November 2023 |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Staff Service | 12345 |
Recommended | no |
"What's not to like"
20 reviews Mahmud Noormohamed (United States)
✅ Trip Verified | Plaza Premium US Departures lounge. What's not to like about this brightly lit lounge with clean bathrooms and hot breakfast/hot lunch. The hot breakfast offered scrambled eggs, a selection of breads and other dairy products such as yogurt and fresh fruit. The hot lunch offered salads along with 2 other entrees (Asian style chicken and a pork entrée). The lounge was quite busy late mid-morning and just before lunch time. The WiFi was easy to connect too and fast. There is a bar in the middle that divides the two seating areas. Staff was very friendly and welcoming. I would not hesitate to use this lounge again the next time I fly through YVR.
Lounge Name | Plaza Premium Lounge |
Airport | Vancouver Airport |
Type Of Lounge | Members |
Date Visit | July 2023 |
Comfort | 12345 |
Cleanliness | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"Spacious, lots of seating"
22 reviews A Barden (Germany)
✅ Trip Verified | A generic lounge used by numerous airlines and is also pay for use, so probably at peak hours it might get crowded. However this brand new lounge at Soekarno-Hatta Terminal 3 International Departures is definitely a huge improvement compared to the previous far smaller facility. Spacious, lots of seating, nice coffee bar, excellent bar service (though there isn’t a very wide range of alcoholic drinks) and decent food options. There is even a Spa for a quick massage before your flight (did not use it, but prices seemed to me reasonable). Spend some relaxing time and really enjoyed it.
Lounge Name | Plaza Premium Lounge |
Airport | Jakarta Airport |
Type Of Lounge | Frequent Flyer |
Date Visit | December 2022 |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"Lunch menu was same as before"
S Hadish (United Arab Emirates)
✅ Trip Verified | This is my second visit within 5 months but the Lunch menu was same as before. I think they have a fix menu for everyday lunch. Although the food taste is good as authentic Indian food that is the positive thing there. Next month may be I visit this place again. I hope I will not find this Menu again.
Lounge Name | Plaza Premium Lounge T3 |
Airport | Delhi Airport |
Type Of Lounge | Frequent Flyer |
Date Visit | October 2022 |
Comfort | 12345 |
Cleanliness | 12345 |
Catering | 12345 |
Staff Service | 12345 |
Recommended | no |
"Very well presented and smart"
C Heaten (United Kingdom)
✅ Trip Verified | New Plaza Premium lounge finally open at Clark Airport. This is a proper lounge. On the time of visit there were three main course meals available, a reasonable selection of wines, no spirits, soft drinks, and a damn good coffee machine. There is also a smoking area. What was outstanding about this lounge was the quality of the staff. Absolute sheer perfect service. Very friendly. Very professional. Very well presented and smart.
Lounge Name | Plaza Premium |
Airport | Clark Airport |
Type Of Lounge | Pay to Use |
Date Visit | September 2022 |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"quite basic but still good"
22 reviews T Barden (Indonesia)
✅ Trip Verified | Use quite often this lounge as all Star Alliance Airlines do use it for their business class passengers and also Gold Members. It is quite basic but still good. There is bar area, where one can get coffee, beer and wine (haven't seen spirits) and a buffet area. It tends to get a little crowded (and hot) sometime, but behind the buffet area there still is more seating (where it is normally very quiet and cooler).
Lounge Name | Plaza Premium Lounge |
Airport | Jakarta Airport |
Type Of Lounge | Frequent Flyer |
Date Visit | March 2022 |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |