Plaza Premium

The Premium Plaza near gate 40 was an oasis. The food was decent. Offered showers computers newspapers comfortable seating clean screen for checking flights. The staff was friendly and polite.

This lounge is starting to become popular so fewer and fewer seats available. Staff very gracious in welcoming you. There is a fairly good selection of food available type depending on the time of day. Nice to have an espresso machine. Staff circulate removing used dishes and glasses. Only complaint is that there is only Toronto daily newspapers Westjet inflight magazine (and they don't use that terminal) and commercial magazines promoting condos for sale in Toronto.

The lounge was nice and being very early in the morning only a few sleepy travellers. We suggest the inclusion of recliners instead of just armchairs. Also the there was some litter on the tables which staff didn't clean at all even though there were only 2 passengers in there when we arrived. Some of the food was tasty but the boiled eggs looked like they'd been boiled for a couple of hours and left out. Not many varieties of food but we still happy at what was on offer. Good selection of chilled drinks. There's also a hot beverage machine. Internet was fast. Washroom was clean. Pretty much sound proofed from the very busy terminal.

The lounge is located past security beside the duty free store and is well signed. Relatively spacious and comfortable seating with views of the runway. Staff were friendly and the lounge was clean and tidy. Washrooms were clean however there are no shower facilities. Food was limited to snacks and drinks. An average selection with nothing very impressive or notable. A quiet place to relax before the flight.