Plaza Premium

Lounge Reviews

No Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 35 reviews
6/10
No Skytrax Rating
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4/10

"food was decent"

(United States)

The Premium Plaza near gate 40 was an oasis. The food was decent. Offered showers computers newspapers comfortable seating clean screen for checking flights. The staff was friendly and polite.
AirportHong Kong Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"a good respite"

(Canada)

Nothing much to say except it was good. Not a huge space (I think the company took whatever space the airport had available) but adequate. We were in on our Diner's Club cards but a lot of other pax on our Sunwing flight had bought passes. Hopefully they will expand as the previous lounge exclusivity is becoming the hangout of the great unwashed masses and it's getting crowded. The desk chap certainly was not enforcing the published dress code. However recommended no matter how you get in and it is a good respite before a charter holiday flight.
AirportToronto Pearson Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"staff very gracious"

(Canada)

This lounge is starting to become popular so fewer and fewer seats available. Staff very gracious in welcoming you. There is a fairly good selection of food available type depending on the time of day. Nice to have an espresso machine. Staff circulate removing used dishes and glasses. Only complaint is that there is only Toronto daily newspapers Westjet inflight magazine (and they don't use that terminal) and commercial magazines promoting condos for sale in Toronto.
AirportToronto Pearson Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
yes
4/10

"lounge was nice"

(Australia)

The lounge was nice and being very early in the morning only a few sleepy travellers. We suggest the inclusion of recliners instead of just armchairs. Also the there was some litter on the tables which staff didn't clean at all even though there were only 2 passengers in there when we arrived. Some of the food was tasty but the boiled eggs looked like they'd been boiled for a couple of hours and left out. Not many varieties of food but we still happy at what was on offer. Good selection of chilled drinks. There's also a hot beverage machine. Internet was fast. Washroom was clean. Pretty much sound proofed from the very busy terminal.
AirportHong Kong Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

"relatively spacious"

(United Kingdom)

The lounge is located past security beside the duty free store and is well signed. Relatively spacious and comfortable seating with views of the runway. Staff were friendly and the lounge was clean and tidy. Washrooms were clean however there are no shower facilities. Food was limited to snacks and drinks. An average selection with nothing very impressive or notable. A quiet place to relax before the flight.
AirportVancouver Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
31 to 35 of 35 Reviews