Stockholm Arlanda Airport

Customer Reviews

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Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 84 reviews
4/10
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5/10

Stockholm Arlanda Airport customer review

(Australia)

Efficient and elegant set-up. Security check into International reassuringly thorough. High quality shopping and food inside. One criticism - had to wait a very long time when my Air China flight arrived at the same time as a BA one and all passengers converged on the under-staffed small-capacity immigration control area.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Stockholm Arlanda Airport customer review

(United States)

A bit overboard on the duty free shops and forced traffic through them though not as intense as Copenhagen. The train into town is pricey but easy and fast. On return I was able to check-in for my flight at a kiosk at downtown train station. Very convenient. Security was quick. Gate seating was limited.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Stockholm Arlanda Airport customer review

(Norway)

Overall a clean well run airport with all facilities you expect. Staff with high language skills and helpful. Clear signs and good information boards. Lots of shopping and several eateries.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
3/10

Stockholm Arlanda Airport customer review

A bit crowded here and there in Terminal 5. Check-in desks are lacking and most Star Alliance carriers are handled by SAS at a few desks. Arlanda Express quite expensive. Wi-fi is not free unlike many world airports. Despite this good airport and efficient (arrivals immigration is a bit too small though).
no
4/10

Stockholm Arlanda Airport customer review

Really nice airport. Flew from T5 and everything went well. They have a few shops and a couple of bars and even have a smoking room! Airport very well connected to the city by train bus or taxi.
no
4/10

Stockholm Arlanda Airport customer review

Whilst not the newest airport on the block Arlanda is actually a really nice airport to spend some time in. Arlanda Express is the best way from downtown to the airport. T2 and T4 are compact making for a quick walk from security to gate and vice versa. T5 is more spread out but the international Star Alliance departures wing is tastefully decorated and relaxing (the donuts at Robert's Coffee are the best!!!). Whislt the shopping at SkyCity isn't great it provides a terrific place to watch planes take off which passes time well. Check-in queues are long at T5 and T2 but T4 is a breeze.
no
4/10

Stockholm Arlanda Airport customer review

Arlanda is well connected by the Arlanda Express (but this stops at 11:30pm why???). The airport check in is tiresome and takes a long time security is fine and well run. Airside has reasonable facilities but really pricey. If you are able to remain in your own terminal everything is cool but if for any reason you have to transfer to another it is a lengthy business with stupidly long walks.
no
5/10

Stockholm Arlanda Airport customer review

Check in is quick and painless as is security. The airport in general is quiet efficient and well laid out. Shopping is average but I don't go to an airport to shop. It still has a small smoking area! Also the Arlanda Express is fantastic - clean timely and efficient.
no
4/10

Stockholm Arlanda Airport customer review

I liked this airport very much. I used it 4 time during last month for arrivals and departures domestic and international. Passport control is not fas t in T2 as only two desks were open. Food choice is good in all terminals (I used T2 T3 T4 and T5). Toilets clean staff is very courteous and competent. Perfect connections to the city by bus and train. What I disliked there was somewhat claustrophobic design of older terminals. Otherwise it is a very well run airport not bright and polished but 100% functional.
no
5/10

Stockholm Arlanda Airport customer review

The city is fantastic people are great country one of the best but I find this airport claustrophobic. It runs efficiently is clean the transport system is one of the best in the world but the terminals are so dark encompassing without the airiness and spaciousness of Helsinki or Oslo. But it is the gateway to Sweden and Stockholm and both are worth visiting numerous times.
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