Stockholm Arlanda Airport

Customer Reviews

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Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 86 reviews
4/10
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4/10

Stockholm Arlanda Airport customer review

I liked this airport very much. I used it 4 time during last month for arrivals and departures domestic and international. Passport control is not fas t in T2 as only two desks were open. Food choice is good in all terminals (I used T2 T3 T4 and T5). Toilets clean staff is very courteous and competent. Perfect connections to the city by bus and train. What I disliked there was somewhat claustrophobic design of older terminals. Otherwise it is a very well run airport not bright and polished but 100% functional.
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5/10

Stockholm Arlanda Airport customer review

The city is fantastic people are great country one of the best but I find this airport claustrophobic. It runs efficiently is clean the transport system is one of the best in the world but the terminals are so dark encompassing without the airiness and spaciousness of Helsinki or Oslo. But it is the gateway to Sweden and Stockholm and both are worth visiting numerous times.
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3/10

Stockholm Arlanda Airport customer review

Arrival was smooth and very efficient. Money exchange ticket purchase for bus/train signposting all was very good. The return didn't match. No signposting of airlines for the different terminals so you get off the bus on chance. Check-in was not smooth as the baggage conveyor did not work initially. There was an extremely long queue for security with about 200 people in line. After they opened a third X-ray machine things improved. In the departure gates area of terminal 2 there are far too few seats the duty free does not offer any form of alcoholic beverage (beer to spirits) for EU-travelers. Staff at boarding was not exactly friendly The general impression of terminal 2 is it being old and worn. Then again that maybe is what you get for flying a low-cost airline.
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4/10

Stockholm Arlanda Airport customer review

I agree this airport is very clean and efficient. Despite the new security rules there was almost no queue at security control baggage arrived quickly on arrival no queue at passport control and plenty of seats whilst waiting. My only complaint is that options for food/drink are rather limited and expensive.
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Stockholm Arlanda Airport customer review

Very efficient and clean airport. The walk up to the baggage claim has a number of shops selling a variety of items. Baggage claim was quite fast. Adequate number of trolleys. Money Exchange counter was adequately staffed. Sweden though part of EU still uses Swedish Kroner. Took the Airport Bus to Stockholm. The airport is well signposted and there was no confusion in approaching the counter to buy the bus ticket and take the bus. On the return journey to CDG flew out from Terminal 5 again. Number of Checkin counters for SAS and the Star Alliance Flights though all flights have the same line. The Tax refund counter in the airport for purchases made in Sweden and being carried out was fast. Duty free shops are very limited and prices are not exactly cheap. Security Check was also fast and clean. The staff are courteous and English is widely spoken. Arlanda is spacious clean and quite an efficient airport.
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Stockholm Arlanda Airport customer review

A nice airport with good facilities and a very good airport hotel (Radisson SkyCity) at reasonable rates. Each terminal has quite a different style having been built subsequently. The new extension used by SAS is very attractive with its huge wooden floors and nice glass walls giving you the possibility of enjoying the tarmac and its activity. Shopping is not as attractive as in Copenhagen but the airport offers a reasonable array of food outlets. Connection to downtown is extremely efficient using the Arlanda Express that literally whisks you there in a mere 15/20 minutes as compared to a taxi drive that can take as much as 40/50 minutes depending on traffic.
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