Sofia Airport Terminal 2 being light and spacious but calm and quiet. The baggage reclaim took forever! There were 3 or 4 baggage reclaim belts but only one was being used for 3 flights that had just arrived. The baggage took forever to come round and when it did it was all wet and slushy from the snow outside and several bags were damaged. Free WiFi so I could check e-mails etc while I was waiting for bags. When leaving check in staff weren't the nicest but did what they had to efficiently. The security checkpoint is in the middle of the airport between the check in hall and arrivals. The security check was quick but this was because they were very lax about everything many people went through with bottles of water and drinks and they were generally making the minimum of effort. Had to pass through passport control again which was quick. Upon arriving in Bulgaria we had docked at a jet way so walked off the plane and into the airport. When leaving our plane was parked at a remote stand so we went to a bus gate to be bussed to the aircraft. Shops were hard to find but I found this quite refreshing instead of usual duty free shops squashed into the corner of every other airport I usually go through.