London Stansted Airport customer review
Paul Smith
This airport is getting worse and worse. Returned from Szczecin on Sunday afternoon only to be held in the walkways and tunnels while waiting for passport control. Very humid and crowded with very little control. Constant messages stating that waiting in the corridors helps the arrivals process. How can waiting in a humid corridor help the process?? It just makes people stressed tired and angry. When we finally arrived on the upper levels where the security checks are only half of the stations were manned. This is clearly not an acceptable situation BAA. Our London airports are becoming more of an embarassment to our country. As for the 'tougher' checks on the passports the lady who checked ours gave it a quick scan checked my photo and gave me it back. Considering how quick they look at the passport a fully manned passport control would easily improve the speed at which people can get through security. We are constantly paying more airport taxes the least we can expect is to see some improvement for our money.
Recommended | no |