Dusseldorf Airport

Not Verified | Flown with Eurowings. Great company nothing wrong with that but Düsseldorf AirPort is not recommended by me because of the very unfriendly staff and sometimes on the rude side especially at the security check, very grumpy. If you don't fly to often it's not a nice start to your holiday

Not Verified | Avoid this airport if you can! We were there 2,5 hours before boarding. Stood in line for 2 hrs, personnel cannot speak English and and are slower than sloths. We had to throw away a bag full of make up, while in another line, women were allowed to keep their make up bats. We missed the flight, and that never happened to us before. Security is very rude. Do yourself a favor avoid Dusseldorf AirPort.

Not Verified | The most badly organized airport, terminal (gates c) show priority as we were traveling business it is even lit up but it is not provided. A very grumpy uninterested security guy said it was closed, when I asked why it was showing he asked me if I was hard of hearing! I returned by asking him if he was blind. Then the security check a queue a mile long and due to the reception area giving the wrong information must bags need to be reopened. In all it toke about 45 minutes with 5 police officers checking my bags. The next experience was immigration, where I think I met the most unfriendly officer I have ever met in my life. A big terribly organized airport and nowhere near what it used to be like before covid

✅ Trip Verified | December 22, our plane left for Funchal at 11.00 am. We were at the airport at 08.15 and that's when the chaos started. Check-in went normally, but during the safety check it went completely wrong. Two control lines were open while 6 or 8 are available. A conservative estimate was that there were about 4 to 500 people waiting in line and the checks were of course far from sufficient to get all those passengers checked in time. As a result, it was first cautiously pushing and when it became clear that flights were being missed, things got completely out of hand. Nobody took control. No one even attempted to help passengers. The police stood there with their hands in their pockets and watched. So it was pressing, pushing and jostling supported with shouting and roaring. Passengers were simply treated like cattle. It looked like a war situation. Unimaginable. And shocking.

Not Verified | By far the worst managed airport in Germany. Airport security queue times of more than 2 hours for domestic flights, uncooperative staff who can not speak English and seem lost for clues. Would definitely not recommend.

✅ Trip Verified | By any means avoid this airport. Even during off season it’s extremely busy due to bad queue management. I was supposed to travel from the terminal A but was sent to security in B, extremely full and no air. Check in and security staff working very relaxed and slowly. Loads of staff who unable to speak German or English. Dirty toilets, closed or half empty stores, seating possibilities are limited and if you want to eat at the restaurant just forget about it, it’s impossible. No wonder why this airport lost status of international.

Not Verified | Definitely the worst flying experience ever. Extremely unfriendly staff at the security control. Control takes literally ages and they interact with passengers in a very rude way. I cannot understand how such an airport in the middle of Europe actually exists. Toilets very very dirty!

✅ Trip Verified | Arrival does not work. Arrived on a Friday evening, waited for baggage 90 minutes! The entire section of the arrival hall was packed, thousands of people on all 12 belts with only one or two of them moving at a time. Apparently still under staffed or disorganized. Airport WiFi doesn’t work either. Probably best to avoid if flying with checked bags. No experience made with immigration.

Not Verified | Worst airport I have ever been to. Arrived 2 hours before flight and queue for security was snaking all around the airport. No airport staff were advising what was happening and when I did manage to speak to someone as I was pretty sure I was going to miss my flight they were very dismissive and said everyone was in the same situation and the flight would be delayed. It wasn’t delayed and I missed my flight. There is no prioritisation despite it taking passengers over 2 hours to reach the gates. No one seems to care or have any sense of urgency. Avoid this airport if you can.

Not Verified | Nightmare. One hour to check in, two hours to get through security, including a stampede by disgruntled passengers. Police did nothing initially to bring order. Would have missed my flight if the airline had not delayed departure.