Dusseldorf Airport

Airport is modern and clean well connected by road and public transport but the security check is a disaster. The staff are slow arrogant and unhelpful. Queuing took forever even fast track. Beware you get charged 1€ if you require a plastic bag for liquids. I never carry any but I thought that was shocking given that airport charges are included in tickets.

The airport itself is very convenient however the car parking situation is very bad. In May there was no long term parking place left although plenty of space you had to reserve a place through the Internet before leaving which we didn't. The second time in July I tried to reserve a place some days before we left but now all long term parking places were already occupied. Next time we will try to avoid using Dusseldorf airport.

No waiting at check-in (Air Berlin/Niki) nor security. Boarding was little chaotic but OK. Only downside was that we waited for baggage pretty long time. Airport also seemed to me as easy to transfer. Overall very good experience in modern terminal.

Dusseldorf is a modern clean and relatively efficient airport. I found it for the most part user-friendly in terms of the facilities and lack of queues. Just one minor complaint though the signage is really poor sending you in circles and to dead-ends. There are two floors for departures which can be confusing and you really have to keep your eyes peeled to keep track of where you're heading.

Excellent airport. Good for changing flights too. Well laid-out. Good shopping and food outlets. Friendly staff clean and well connected by trains and road. Good choice of destinations and flights.

I used Dusseldorf airport for the first time to try and fly back to Ireland for Christmas via Aer Lingus. After a 3-hour journey through snow and ice-covered Dutch/German motorways I arrived at 9am. with 1.5 hours to spare and managed to find a space in a long-term carpark. I found the airport lively and efficient. Because of the inclement weather flights were being cancelled with frequent regularity and I didn't hold out much hope for mine. However the runways opened at midday and Aer Lingus passengers were called to Gate C. By 2pm there was still no gate number allocated to my flight and then it was suddenly cancelled. What followed was farcical. Nobody could help with any practical advice; I was told to hang around for a few hours in case Aer Lingus decided to put on a Christmas day flight. Eventually I queued for almost two hours at a 'service' desk and was told to basically to sort out a new ticket or cancellation myself by going online. During this time I noticed 3 pairs of armed police wandering around the queues (perhaps to quell any frustrated passengers?). There was no professionalism compassion or practical advice. The final slap in the face was trying to retrieve my car which cost me Euro23 in parking fees; Dusseldorf staff managed to unload a meter of snow behind my car in their attempts to keep the driveways clear. Thank you Dusseldorf; I won't be using your 'facilities' again in a hurry.

Excellent airport with great facilities short distances and almost no queues. Clean restrooms some good food-outlets and acceptable prices in shops. Nothing to complain about.

Used it a few times as it is closer to my home as Amsterdam. Furthermore the waiting lines are so short. Airport is fresh and clean and luggage arrives very quickly. Staff is friendly and helpful.

Recently I had the opportunity to use DUS for the first time on a return flight to LGW. I was extremely impressed with the efficiency of this airport with the quick and easy connection from the city by public transport and upon arrival at the airport doubly impressed with the ease of getting around the terminal and by the number of places to grab a snack before the flight. The airline personnel were friendly and helpful as were the German security and Immigration staff which I found rather unusual since more often than not I find these officals in Germany to be a bit to informal. Perhaps it was because they were all going on their break or maybe they had just returned - whatever I was impressed.

It has easy access to the train station autobahn etc. The staff is friendly and helpful. The facilities are clean security organized and efficient.