❎ Not Verified
| Unfortunately, I very frequently need to use Dublin Airport, always an unpleasant chaotic experience. After spending nearly 100,000,000 million on the new Terminal 2, I had hoped the experience would improve. This facility opened in 2011. It’s was ok for a couple of years during the recession. Now it’s clear it’s not fit for purpose. It’s shut down when American flights are departing due to preclearance and all Aer Lingus flights are diverted to other parts of this disjointed airport. It’s hard to believe nearly 1 billion was spent and a facility that’s not fit for purpose after 7 years. There is talk of another new terminal. Wear comfortable shoes, expect long walks / long delays, long Queues poor quality catering, high prices, dirty toilets facilities, with very poor ventilation demotivated staff. Departure area’s stuffed to the gills with generic retailers flogging the most uninspiring stock, toxic scents from all the perfume counters and concession stands to obstruct pedestrian flows. Very limited uncomfortable seating, poor signage. Advice to the DAA - new management team - concentrate on ensuring arriving / departing flights are punctual, forget turning the departing terminals into market stalls like Henry Street. Passengers - allow plenty of extra time, wear comfortable shoes for long walk, learn to meditate to keep yourself calm when all goes wrong in Dublin Airport. This is an airport where all the management needs to be sacked, no more political appointments. A new management team of skilled experienced airport operator, only those who have worked in serious airports should be employed.