Dublin Airport

✅ Trip Verified | It’s a very busy airport with minimum facilities for the passengers. Seating arrangements are such that there’s 1:4 people competing for every seat. Unfriendly and rude ground staff. Surprisingly the international ground staff was rather far more cooperative and considerate than natives (without prejudice-it’s only my personal opinion). The height of hospitality is that if you require special assistance, there’s only 50% chance that you would get it adequately! Only few charging docs available to recharge mobile phone. Long ques at toilets and no water dispensers anywhere even in the hottest days!

Not Verified | One of the worst airport experience ever, and I've seen many. Very noisy and crowded. Endless queuing. Poor selection of quality food. Ground personnel uninspired. Avoid this one if you can!

Not Verified | After a lovely trip to Ireland we encountered some of the rudest airport personnel ever. It was quite apparent from the staff’s demeanor that they disliked their jobs and viewed the passengers with contempt. Some examples of the rudeness include one of the attendants for checking luggage yelled to me that he was not open when there were no signs that would indicate otherwise, cashiers at the Market talking about customers, attendants yelling at passengers when they were confused about where to go etc. It was surprising considering everyone we have met during our trip in Ireland has been helpful and friendly.

✅ Trip Verified | I noticed a bag abandoned at the airport and I reported it to a Ryanair staff member, who said he had reported it to airport police. However no one came to investigate this bag, we were at that gate a further hour. In this day and age this is an appalling nonchalance regarding the security of all passengers at that area.

✅ Trip Verified | The security lines were quite fast in terminal 1 and the staff were kind. The check in was easy and the cleanliness of the bathrooms was amazing. I would recommend

✅ Trip Verified | We arrived in Dublin airport terminal 1 and was shocked by the state of it. It is primitive in comparison to terminal 2. Passport control is small and extremely cramped. The ceiling has tiles missing exposing cable and plumbing. Corridors are narrow and cramped. Toilets in the arrivals area, baggage collection and meeting area are filthy, stink of urine and by the looks are not regularly cleaned. This is in stark contrast to airports like Singapore, Doha, Dubai that have the toilets cleaned like e revolving door. Come on, get you act together Dublin. This is not a good look for visitors to Ireland. The departures area is a bit better though, more modern and visually appealing. Still, the toilets could be done with better upkeep. Having used both T1 and T2 in Dublin, T1 is like stepping back in time. The whole arrivals area is in stark need of a refurb, this includes the walk to passport control and onward to arrivals. Not a good look!

✅ Trip Verified | The airport management has no respect for the customers. Plane delayed to park because they were no space and ground personal not ready to welcome the plane (15 minutes of delays). More than 1 hour and half to collect the luggage without any excuse. All my last experiences with this airport were awful (repeated delays, mother in law with foot injury after falling on a wet floor cleaned without warning sign). Very bad management post covid.

Not Verified | Absolutely ridiculous, worst airport ever, the service was awful. We waited for an hour delay for them to move our gate then once finally on the plane the bags hadn’t arrived we had to them wait another hour for take off. Wouldn’t recommend such a waste of time and money

Not Verified | Huge queues of people for everything took about 1 hour to get through which wasn’t as bad as I thought but still stressful and chaos. They had 10 people giving out bags for liquids etc at gates which wasn’t necessary could be cleaning or doing something useful. Big queues in all restaurants bars etc and the place is really dirty. The Health inspectors should give it a visit as it’s really dirty and not fit for purpose They obviously are running more flights than they can handle which is a joke and should not be allowed. What a shambles for our national airport, the people in charge should be fined and sacked, get proper management system in place for it as that Cannot continue. It really put me off from going to it anymore

✅ Trip Verified | The general cleanliness of the airport was a disgrace, the trash bins were overflowing. The gents toilets near to gate 412 were in an absolute shocking state. Two of the soap dispensers were broken and parts were left on the wall. There was no soap available in the dispensers which were there. Empty coffee cups were thrown into one of the sink basins. Our flight was delayed and the gate was changed without any announcement. The entry way to our gate was closed with a glass screen to facilitate the departure of a USA bound flight. People were just crowding into one area which in the event of an emergency could have been a serious situation. No stewards were visible within the area. Some foreign nationals in transit were voicing there disgust at the situation and I was embarrassed to be Irish listening to there comments. The DAA needs to get there act together and solve this problem as it is going on for months now.