✅ Trip Verified
| I had the misfortune to visit the gents toilet in the upper food court landside at Terminal One and the only word for them was filthy. This is the only airport I have ever been to where there are no toilet seats even fitted to the porcelain, they were simply missing rendering their use impractical, unhygenic and very undesireable. The security area at Dublin has been a joke for years where sullen and rude staff bark at passengers who wait an inordinate time and in a queue four deep waiting for bags rejected to be processed for additional screening. On this trip my bag was rejected. Due to the number of people queueing and being the fourth row, when your posessions in their grey box are eventually picked up by a member of staff, quite how you are meant to identify yourself as being the owner when nobody can see which tray is selected was quite a joke. As I saw my bag being swabbed without my permission, I fought my way to the front of the throng of people. Collecting my posessions once the tray had been thrown on a counter, I asked if it was not prudent to identify whose bag it was before swabbing it, the individual just turned away with a shrug of the shoulders and no conversation engaged in. As I left the counter and walked into the airside area with the shops, I saw two managers stood ten yards away deep in conversation about something other than work, quite what was the point. The whole search area was a turmoil of queueing passengers who were receiving no directions, explanations or clue as to what was happening. The throughput was pitiful explaining why it took over an hour to move twenty yards. I emailed the DAA to express my disatisfaction, to be blunt, they couldn't care less, their response summed it up nicely. After delays, queues and poor management, the time I was actually at the airport increased to 7 hours, next time travelling by boat is looking like a faster, safer and much more comfortable endeavour.