Denver Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 206 reviews
3/10
No Skytrax Rating
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Denver Airport customer review

Flew in and out a few days ago. International arrivals/immigration has been expanded since I last flew in but still took at least 40 minutes to get through. What was frustrating was that it then took about half an hour for bags to arrive so all in all well over an hour to get out and this from Concourse A which is the nearest and smallest. Flying out a different story. No queues at all at the BA check in and no more than 10 minutes delay at security and less than 5 minutes for the fingerprint test. Generally this is a clean and spacious airport - easy to get around and with splendid architecture.
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Denver Airport customer review

Flew into Denver during the second blizzard managed to land ok but waited 1hr 30 mins for luggage to arrive and had to catch a train to the luggage belts. Not a great first impression for an Australian and luckily an Indian man who lived in Denver showed me where to go otherwise I was lost. Used the airport 3 more times in the next 12 days and found it ok. Probably the best in the US but very average by world standards still. Some of the homeland security people were very nice and some very very rude. United check in staff uneducated and impossible to deal with and the police out the front were shocking! Then the car hire people didn't know the difference between a 4wd and a front wheel assist.
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Denver Airport customer review

Transited through Denver concourse B twice in 3 weeks. Always a pleasure to use this airport. Procedures ran smoothly and staff are always helpful. Plenty of places to pick up a quick snack a reasonable meal or a coffee. Gate change announcements are clear and departure/arrival info is readily available. Gate lounges are comfortable and spacious. Luckily I missed out on the blizzard induced 3 day shutdown.
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Denver Airport customer review

I fly through DIA every few month and find the airport to be one the best in the country. No matter which airline you fly on the check-in is always fast and efficient. Security can be a bit of a pain as it takes a long time but everything else is ok. The automated train reaches the concourses quickly and all concourses have a nice selection of restaurants and book stores. Even the immigration process goes by quickly. Upon arrival from Frankfurt I was greeted by a friendly customs agent and retrived my baggage with in an hour of my arrival. The only problem with the airport is the long taxi times and the bumpy departures and arrivals. Overall DIA is a very modern and pleasant airport.
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Denver Airport customer review

I fly frequently through DIA for work and to visit family. Arrivals and connections are painless (other than the 30 minute drive back to the city for arrivals) but Departures are awful. Security is combined for all three terminals and the lines are badly managed - expect to spend up to an extra two hours on very busy travel days or an hour on normal days waiting for security. Other than the security lines everything is fast efficient and friendly - even the food leaves nothing to complain about.
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Denver Airport customer review

Transited thru Denver three times in a few weeks. Always a pleasure to do so at this airport. Staff are friendly and efficient navigation and terminal transfer are easy flight info is readily available gate lounges are comfortable food concessions are acceptable and there is plenty to keep one occupied on a longer layover.
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