Denver Airport

I fly in and out of DIA regularly. For the most part it is quite a pleasant airport not terribly crowded pretty efficient. Long security lines are possible especially coming from places like Mexico City. Hold onto your bags! I put my baggage 10 feet in front of me and a porter took it from in front of my eyes. He thought they were someone else's bags. By the time I caught up with him he had loaded the bags into a limo which then drove away. I tried for weeks to get the baggage back (it contained my passport wallet $1000 in photo equipment warm jacket house keys laptop cell phone - everything you never want stolen) but nobody was able to help me get it back. There are some dishonest people milling about. Please be aware of that no matter how tired or safe you feel at DIA.

Security goes fast and so does baggage claim. Excellent terminal for connections. I would use them again shame they dont have connections with Tocumen PTY Airport. The architecture looks beautiful.

Spent a total of 6 hours in UA's terminal during two separate transit stops. plenty to keep you occupied. shops are varied as are the food outlets. seating is plentiful rest rooms are clean gates are large enough to cope with full flights and departure info readily available throughout. staff are obliging. My airport of choice for transfers.

Been through this airport a few times over the last 5-10 years; it is an excellent facility in terms of architecture and service. I have had some problems with the security but I have not visited for 2-3 years so things may have changed. In all a very nice facility which I will gladly use again.

Check-in is generally quick and efficient. Security wait times can build up especially at the two main security check-points. Overall TSA staff courteous. The inter-terminal tram comes every three minutes. DIA has a huge variety of gift shops book stores restaurants and coffee houses though the restaurants do tend to be kind of generic. If you are planning on connecting from an international flight to a domestic flight I would recommend keeping at least a two-hour gap as customs in Denver can be a little slow but you should be able to get out in about an hour. Domestic arrival into Denver is easy as baggage generally comes quickly RTD skyride buses get you into the city for about $10. Thankfully due to the recent surge by Southwest DIA isn't dominated by United Airlines but flying out of Denver is still a little more expensive than other US airports. The architecture is stunning and the airport looks new despite being nearly 13 years old! The only negatives at this airport are the location the security lines and the alluring loneliness of the airport due to its large size.

Main problems at DEN are security waits at peak hours (often 30 minutes or more since they funnel everybody through two checkpoints which are often understaffed) the large distances between terminals and the distance from the city itself. The positives are the relatively friendly staff good express bus service to the city center available right outside the terminal doors free WiFi in the terminals and ability to withstand winter weather (I've flown through three times during light/moderate snow and no problems with delays). I wouldn't want to try and make a connecting flight here especially if there's less than 90 minutes between flights but it's an OK airport if you're starting and ending your trip there.

People are friendly and real. That's customer service! The facilities are great and customs is an easy thing to do. There's a lot of walk involved but that I can say it's not a negative point. I'd add closer places to eat at Terminal A. Other than that loved the experience and would enjoy visiting this airport again.

This airport was clearly designed and built right before the security changes after 9/11. All the good restaurants are on the wrong side of security and therefore deserted while the small food stands in the concourses are over crowded. The wait/line at security is monumental and there needs to be an alternative to using the train to get to your concourse such as the pedestrian tunnel at Hartsfield. Forcing everyone onto the sardine can train is not fair. I realize airports are not something one would want to live next to but the location is crazy. Easily any hour's commute from south Denver combined with the rigors of the over-inflated airport itself can add hours to a trip that once in the air may be shorter than your wait at security.

For its size a very good airport especially if transiting. A bit less if starting or ending there as security lines and baggage are a bit problematic. Security lines variable often quick sometimes maddeningly long and understaffed. They are making some progress: for example having people who will guide you across to the "other" screening if one is less crowded (DEN has two main screening lines with their entrances at the far ends of the very large main building so it is difficult to quickly decide which one to use. There is a third smaller screening across the bridge to Concourse A). Baggage claim can be a wait and seems to be getting worse. Baggage claim also seems needlessly cramped: for example all Frontier baggage is on three carousels (Frontier is Denver's 2nd largest carrier) so they are perpetually crowded (the signage often showing more than one page worth of flights coming on each carousel) when other carousels are empty.

A functional airport. Check-in efficient and security waits generally less than 10 minutes. Concourse A is the closest and the walk across the bridge provides a stunning view of the airport. Most of the staff friendly. Customs/immigration process has been improved and I was out in less than 45 minutes after my flight from London Heathrow. Be prepared to walk a lot at Denver because the airport is so spread out - my guess is that you'll probably walked at least a mile by the time you reach your gate.