Denver Airport

Our experience at this airport was very poor. Incredibly slow TSA screening line caused my entire family to miss our flight wait five hours and pay $375 to reschedule. Despite there being maybe 200 people in front of us (two wraps of line) the process took half an hour! Multiple TSA employees appeared to be standing around while only a single screening line operated. Nobody from TSA seemed to have the slightest concern that they were taking far too long and people were at risk of missing their flights. Is there any motivation or reward for TSA employee efficiency? We made the mistake of flying with Frontier airlines. These guys closed the boarding doors 10 minutes prior to departure (we checked our luggage at their counter nearly an hour before departure and that got on the plane just fine). And then happily got $375 to reschedule. As with the TSA what motivation do these people have to actually help passengers? Zero! There are very few power outlets in the terminal (A gates) to plug in phones / laptops. With so many people sitting around (stranded?) it would be nice to have more power outlets! To be fair if you do not have to go through TSA screening and avoid Frontier airlines Denver maybe isn't "too" bad.

This is an unprofessional airport. With severe delays on August 9 the airport was an absolute disaster. I have never seen the likes. I will not fly here again.

My biggest complaint with this airport is that the layout was confusing for me on my first arrival in terms of figuring out how to leave the airport and get to the exit I needed to be at. There weren't many maps available to help me navigate so I essentially followed the herd and ended up at the wrong exit even though my pick up was able to find me later on. Amenities are OK. Bathrooms are pretty crowded all the time but it's also a busy airport. Waiting areas were pretty standard.

Denver airport has flights departing all through the night but amazingly there are no facilities open for their numerous red-eye travellers. Lounges shut at 2100 hours leaving you nowhere to rest or work after that time - apart from the airport floor. Surely extended hours would bring in business and provide more local employment? The airport is vast. It took about 3 hours to get from the gate wait for the train wait for bags wait for bus to the car hire lot travel to the distant lot and pick up our car. Combined with the airports location (on the wrong side of Denver) and the huge traffic jams on I-70 it's impossible to spend much of a weekend break skiing in Colorado.

I came to Denver on a visit from Philadelphia and expected the same disaster as I did getting here. I would have been dead wrong. Check-in was at about 8.30am finished getting through security at about 9.05. I was shocked. There were easily 300 people in the waiting line and we never stopped moving once. 4 machines working to process people the TSA staff seemed to enjoy their work and were very courteous with their clients. The gates seemed a bit far away but that's to be expected with an airport this big. The restaurants and bars in the terminal were modern and looked clean and well taken care of. The bathrooms were pristine and well stocked. Overall the only thing I found bad about this airport was that one of the electrical outlets didn't work. I'll gladly use it again.

I would rate their handicap accessibility as the worst in the USA. I fly fairly often from Midway in Chicago and there is no comparison. Chicago Midway transports wheelchair customers directly to their terminal. Transporting wheelchair people to a cart then waiting on a cement seat for sometimes half an hour is very uncomfortable. I was given a seat on the cart placed on very end without any handle and was trying to hold on to the side of cart as it sped along. To make this trip worse I was driven and left about a block from my terminal and had to walk the rest of the way. Wheelchair staff were rude. I will soon be forced to make this trip to DIA and am dreading it.

We flew from Denver to Indianapolis then La Guardia back to Denver during our motorcycling holiday in America. We found Denver Airport very easy to find our way around spacious and sparking clean and modern. I like the concept of catching a train to our gate rather than those walking escalators most airports seem to have. Plenty of eateries as we had a 5 hour wait. I forgot that I had two mini keyring/penknives in my cabin bag that I had bought at Yellowstone NP which of course showed up at security but security staff were very nice about it and showed me how to post them back to Australia.

I want to commend DIA Lost and Found department for getting my bag back to me after I stupidly left it at a hotel shuttle bus pickup island. Within hours they had called the number on my bag to let me know that they had it and after a few emails were able to FedEx the bag back to me. Everyone was so kind and helpful.

I've been flying out of here for 14 years. Anyone saying this airport is hard to navigate is sorely mistaken. How hard is it to follow signs and move between 1 terminal and 3 linear concourses? Even gates on one side odd on the other. There is a healthy amount of people but not too many. Look at website to find restaurants. Security can sometimes be a hassle but look at the website and follow the signs to the less crowded checkpoint. Tip: there is a checkpoint at the end of the bridge to Concourse A. If you don't mind a little walk it is often much faster. To the person who took a wheelchair to gate "E15": while I have complete sympathy for your plight with the attendant I must point out that there is in fact no gate E15 at DEN. There has in fact never been a single E gate. US Airways does use gates B15/17 in the Star Alliance B concourse and they are quite far from the train stop. However other gates are farther and the moving walkways significantly reduce this travel for most.

It's 9.45pm on a Friday evening I just landed with a 2 hour layover and every restaurant and bar in the place is closed. There was McDonalds which is what I did - and it just closed. The place is crawling with passengers people everywhere and the airport has allowed all food vendors to close. It's absurd.