Chennai Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 114 reviews
2/10
No Skytrax Rating
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1/10

"Worst in cleanliness and hygiene"

(India)

Not Verified | Horrible. Worst in cleanliness and hygiene. Seating in the gate area and the floor looks it hadn't been cleaned in years. Restrooms are very very dirty and pathetic.
Experience At AirportDeparture Only
Date VisitApril 2022
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"No health and hygiene"

(India)

Not Verified | Very pathetic airport in terms of service of International Airport. Airport manager can not be contacted easily for any complaints. Very basic services such as food are not available before immigration. Also as per rules a passenger can’t leave airport and enter again till airline service is open. No health and hygiene. Too many mosquitoes inside airport. Pathetic personal screening.
Experience At AirportDeparture Only
Date VisitMarch 2022
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"Very poorly maintained"

(United Arab Emirates)

Trip Verified | Very poorly maintained / dirty. The lounges have mosquitoes around and staff is busy chit chatting. I am right now in travel lounge and the experience of service is very poor. Tables dirty, staff tired, things not in order. Tables aren’t cleaned and much more. Overall the airport needs cleaning cleaning and cleaning. Seems like cleaning isn’t priority at all!
Experience At AirportArrival and Departure
Date VisitMarch 2022
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"One of the worst airports I have ever been to"

(India)

Not Verified | One of the worst airports I have ever been to. Washrooms are extremely dirty. Not many eateries to chose from. Airport lounge gives access only 1 and a half hours before the departure which does not make any sense as 45 mins prior to departure is boarding time. Brainless.
Experience At AirportDeparture Only
Date VisitNovember 2021
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Food Beverages N/A
no
3/10

"very few eateries and shopping possibilities"

(India)

Not Verified | Stinking toilets cleaned by unhygienic staff. No real options for shopping at the Airport - very few eateries and shopping possibilities. Broken trolleys - wheels never work.
Experience At AirportArrival and Departure
Date VisitAugust 2021
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"Worst experience and worst airport"

(India)

Not Verified | One of the worst airports. Actually the worst airport I have seen in terms of maintenance and hygiene. Worst security check. No guidelines, nothing. Nobody knows anything here. The girl at the security check and baggage check was very rude. She needs to learn some real manners. Worst experience and worst airport.
Experience At AirportDeparture Only
Date VisitJanuary 2021
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"Queues are very unorganized"

(Australia)

Not Verified | This is the worst airport I have ever seen throughout my travel history. 95% of staff at check-in counter are contractors (Badra) and most of them have no idea about luggage handling. Recently, I was ripped off $100 for carrying an extra 1 kg. Never get to the toilet as they are the worst and no trolleys while you have to cross that long way from aircraft to immigration on arrival. Queues are very unorganized and expect some frustrating moments. I have never had a pleasant trip from Chennai Airport. Chennai is my hometown and unfortunately, I can't avoid this airport.
Experience At AirportDeparture Only
Date VisitFebruary 2020
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"One of the worst airports"

(India)

Trip Verified | One of the worst airports. Due credit to the local government and AAI for the conjoined carelessness and lethargy towards the growing traffic. Sluggishness of the security personnel add to the misery of the passengers
Experience At AirportDeparture Only
Date VisitJanuary 2020
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"Very badly maintained"

(United States)

Not Verified | Very badly maintained. Probably the worst international airport I have seen. The staff don’t seems to know their job role. Hand Luggage screening while arrival is a joke. Security check while departure is pure nonsense - no security measures are followed. Entry and exit to the airport doesn’t need a review - horrible experience. Not sure if this city requires an airport. WiFi doesn’t generate password for international number, but an option is provided. WiFi password requirements is a clowns idea.
Experience At AirportDeparture Only
Date VisitJanuary 2020
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"Totally disorganised and filthy"

(Australia)

Not Verified | Cannot believe this is an international airport. Totally disorganised and filthy. Immigration officials think they are God's, rude and obnoxious. Need to realise they have a job nothing more. Probably need more training and exposure to other officials so they can get off their high horse. No announcements and all screen data is wrong. Atrocious. Wish we had another choice to enter South India.
Experience At AirportDeparture Only
Date VisitJanuary 2020
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
no