I use this airport about once a year and I find it good with the exception of international arrivals. The Ted Williams tunnel makes connecting by road to the I90 and I93 simple. Taxi times can be long but airlines usually allow for this in their schedules. However immigration is a disgrace. On my last trip I was near the front of the queue and still took more than 30mins to clear. Some of the officers seemed to be on a deliberate go slow. A number of flights arrived just after us and by the time I left it looked like people at the back of our queue would have several hours to wait.