Adelaide Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 66 reviews
5/10
No Skytrax Rating
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"a very small airport"

(United Kingdom)

Adelaide International airport is a very small airport. Upon arrival it always take me up to one hour for Customs clearance and quarantine check-up. The belt is too short in the international terminal. On departure check-in was ok. But the customs clearance took quite a long time. As what other has mentioned there is no enough seats in the terminal. Ground officers are friendly kind and helpful. Looking forward for the new terminal.
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"staff were very helpful"

(United Kingdom)

Check-in for QF flight took under 5 mins and Qantas staff were very helpful in checking baggage through to LHR. Terminal is small but functional. We passed through 9am-10.30am on a Thursday. Clean ample toilet facilities small cafe and bookshop. Good facilities for size of Airport. New Terminal building well in progress and I believe set to open 2005.
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"only a handful of gate lounges"

(United Kingdom)

Flew into ADL from MEL - found ADL domestic to be somewhat outdated compared to other Australian airports. No aerobridges in domestic terminal and only a handful of gate lounges - pax have to board / disembark via airstairs. Poor signage on arrival and only a small baggage claim belt. Old check-in counters and a small whiteboard at check-in area for flight information.
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"airport is clean"

(United Kingdom)

Adelaide International Airport is very small (one aerobridge only; but that's going to change very soon). There's not much to do at this airport. The one advantage of this airport is that it is just 5 minutes from the CBD. So usually I go to the airport just one hour before departure. Check-in can be quite long if you arrived 2 hours before departure. The airport is clean (due to the size). Adelaide Domestic Airport is pretty average. The airport is actually quite dirty probably due to the influx of people in the airport every hour. There isn't enough seats though. Check-in is quick. The only disadvantage is that the international and domestic terminals are far apart. It takes a short ride to either terminals though. Can't wait for the new merged terminal.
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"quaint and friendly"

(United Kingdom)

Adelaide International is like a big bus station with just 5 gates and no airbridges. It's quaint and friendly and beats big brother Melbourne hands down.
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"very personable Aussie-friendly staff"

(United Kingdom)

Adelaide International is a small airport with very personable Aussie-friendly staff. That includes the immigration customs quarantine and airline officials. Adelaide's small size makes life just fine for the traveller - the staff all seem to know each other and I'm sure that if anything did go wrong in this very efficient little place it would be sorted out with good humour and co-operation between the officials. The time taken from leaving my aircraft seat to being seated behind the drivers wheel of my rental car was a mere 15 minutes. It was a further 15 minute drive to my downtown hotel where the staff were equally friendly. If you are planning to visit Australia plan to arrive in Adelaide - but don't tell anyone else about this little gem! It's a pity that international flights into Adelaide are limited and only arive from SIN HKG and KUL. ADL Domestic like most Aussie airports is very efficient. There are flights every hour to SYD and MEL and plenty of non-stop flights to many other Aussie cities. Officially you need to be there 20 mins before your flight time but I checked in at the QF Club Lounge (carrying only hand luggage) just 10 mins before flight time. Unlike other Aussie airports ADL Domestic has no airbridges and really needs a complete rebuild - something the staff told me is about to happen. That said it is very clean comfortable enough and the QF Club Lounge is just fine. It has 54g wireless access points for web surfing on your laptop - a nice touch.
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