Wizz Air

TGM-BUD-TGM in January 2015. Onward flight was OK as usual with low-cost airline no free service onboard but flight on time even arrived 5-10 minutes earlier. Flight back - baggage drop was a nightmare incompetent clerks sent us from one to another in Budapest airport to verify our small cabin bag: they just wanted to collect more money for oversized bag. With us it did not work but was annoying anyhow. Flight itself was OK and on time.

Flight from London Luton to Craiova. I paid GBP 471 for the ticket and I got very poor comfort. Chewing gum on the seat. My flight was delayed. All passengers was complaining because the flight was diverted to another airport. Bad experience with Wizzair.

We had just finished our wonderful trip in Budapest getting ready to fly home with Wizzair at 6am we get to the airport and as we were unable to get access to the internet for 3 days we thought we would self-check in at the airport. We were shocked to find out that we had to pay an extra £40 per person to print off the boarding pass. After getting over the shock we paid and went on our way to check in to only be stopped and say we had to put our small handbags in our carry on bags so we did. Finally trying to make our way to security we were rudely told to go back to the desk with no explanation. We were then informed that our carry on luggage was too big and we had to pay an extra £45 each not to be checked under the plane but just to take it on board with us (making no sense to me). Why pay extra for a bag that could already be taken on. Anyway by this stage we were getting close to our boarding gate opening and closing and still had to go through security fearing even more payment of missing a flight we asked if there was anyway we could get a quicker route through security they informed us it was another 5 euro each for fast track We said we would pay to only be informed that they could only take cash which we did not have. So we wait in Security line then sprint to just make our boarding gate. I have never come across such rude and unhelpful staff. When asking what time our boarding gate closes the response I got was 'I don't know' there were multiple workers just sitting there with attitude and no urgency about them.

Flew Baku - Budapest return for an insane price - 40 Euros. Bare bones. Quick weekend get away so packed light. No problems. I was not prepared for the cattle drive like boarding terminal in Budapest.

I travel to Sofia Bulgaria from Luton Airport 3 or 4 times a year and generally speaking I find Wizz Air about the best of the 'Cheap' airlines. The real complaint I have is probably with Luton Airport - like a previous customer said I find it incredible the way the Wizz Air Passengers are treated like cattle at the check In. We are told to go to a Gate No only to be kept waiting for sometimes an hour often standing on the stairs before boarding the plane. I am sure every Wizz Air passenger has experienced this I know I have maybe about 14 or 15 times.

I flew Wizz Air from Kyiv (Zhulyany) Ukraine to Katowice Poland and I think because this is the Ukraine WizzAir which still has some 'frills'. The cabin was clean and departure prompt. Arrival was ahead of schedule. Check in baggage was included in fare. There was no passport check upon boarding in Zhulyany. Zhulyany has bus connections to central Kyiv however the bus does not go up to the terminal and as a result I had to get a bus back to the airport after getting off in a village somewhere outside of Kyiv. There was an applause upon landing which I had been told to expect in CIS countries. I think as long as you comply with the rules you have no problems. I have also flown Wizz Air from Cluj Napoca (Romania) to Luton (UK) and saw people being charged for over size hand baggage.

Return flight from Madrid-Budapest. Both ways we didn't have problems the airplanes were new we departed just 15 minutes after the original schedule and didn't have problems with our hand luggage. I think that if you travel budgets airlines you must try to follow their rules if you don't want any problems.

For most airlines my bag is small but for Wizz Air it was 2cm too large - had to pay an extra 40 Euros. The way the staff spoke and acted is rude. After paying I saw other people pass with visibly bigger bags - which is annoying. I am very disappointed.

I was pleasantly surprised by Wizz Air having read the reviews on here before I travelled. Our outgoing flight from Doncaster to Riga was delayed by an hour because of snow in Riga but that would probably have been the case with any airline. The plane itself seemed almost brand new and leg room was certainly no worse than other budget airline. Staff were friendly and both flights were smooth and event free (the return flight arrived on time too). Really can't complain for a £40 flight!

I flew from Luton to Budapest and back. What people have to remember is that this is a low-cost airline. I have no objections against the flights themselves. Both flights were on time. The pilot spoke to us both times. The cabin crew was friendly and professional. I couldn't comment on food as I didn't have any. The gates are usually located at the further end of the airport but also this is normal for low cost and people have to anticipate this. I was only carrying one piece of hand luggage as allowed. Before my travel I checked on the website and my bag was within their allowed measurements. On the Luton airport no problem no bags were checked. On the way back however the issues started. I was pulled aside to try and fit it in their stand which appeared much smaller than the measurements stated on their website. There were many people with bags just as big as mine was yet only me and a couple more people were pulled aside. They let the other ones through no problem. So I was asked to pay for the excess which I did. I would only recommend it if you travel light.