Wizz Air

Flew Prague to Luton with Wizz Air for the first time and unfortunately fell victim to large cabin baggage and therefore had to pay £60 to board with our luggage - which incidentally is small enough with respect to other non- frill flights with EasyJet and RyanAir. Please check their baggage limitations when purchasing tickets - the small baggage allowance included in the basic ticket price is limited to rucksacks and very small hand luggage. The plane we were on was old and had appalling leg room for the standard seats. I am only 5ft 10 and really struggled to get comfortable in any way. Fortunately the flight time was around 1.5 hrs although the flight was also delayed one hour. On-board staff were friendly and attentive. Flights were booked a month in advance and were fairly expensive at £190 per person.

Flew Wizzair from Luton to Budapest as long as you stick to the hand luggage rules and do not have multiple or large items. You can have 32 kg in the hold which is generous coaches to and from plane have improved hangar experience. The pilots and crew do not communicate a great deal and providing you accept its a no frills airline it offers good value for money with a wide choice of destinations.

I have been flying DTM-CRA-DTM on Wizzair last week and have been very satisfied with the value for money. Both flights were on time and I arrived at the destination even earlier than expected. I was aware of the low seat pitch before but even as I am taller than 1.90m it was no problem for me to sit at the window for a two hour flight even if there was no seat free next to me. The drinks and snacks on board have a reasonable pricing and the staff was always friendly. Would definitely fly again on Wizz Air!

Luton to Budapest. Absolutely no problems at all got the extra leg room option which gives priority boarding. This meant we got on first and had large comfy seats and no stress. Nobody sat next to us so had loads of room. Plane was new clean and on time. Only issue we had was being corralled into a concrete shed with no facilities at Budapest airport which seemed a cruel way to treat anyone. Ryan air did the same though and their plane was late. I see loads of other complaints but if you actually read the instructions have the right sized luggage and print boarding passes before you go it's hard to go wrong.

Fantastic experience. Everything clearly stated for example we had to check in online print boarding pass and that baggage allowance was small. Amazing luggage allowance of 32kg! Flights on time and very pleasant staff.

On the 17th February I flew from Luton airport to Budapest with my wife using our 2 standard cabin size bags which are recommended by most budget airlines. I used these last year on easyjet and Ryanair with no problems. This time on the outward flight all went fine. Things were very different on the homeward journey. At Budapest airport a very abrasive Wizz Air employee ask to see my boarding passes and then informed me that my bags were too large and that I had to pay £70 extra for them. She had a very unfriendly attitude and there was no discussion to be had. If I wanted the bags on the plane I had to pay £70. This was almost as much as our fares cost. A very unhappy end to a nice trip away. I don't consider Wizz to be a good airline to fly with. Any airline who set the case sizes fractionally smaller than the standard set by everyone else do so for one reason and one reason only. To catch out their customers. If you want to be taken for a flight and not taken for a ride use another airline.

My partner and I have used Wizz many times generally without problems like all cheap no frills or thrills airlines you have to be careful about their rules we use Easy Jet Ryanair and Norwegian.com all good but you must read the small print! All have different rules. We have flown to Gdansk Warsaw Wroclaw and Poznan all without much fuss. N.B. the ground staff at Luton are not employed directly by Wizz so they are not bothered fail to make announcements at the gate so there is often a 'bun fight' to get in the right queue for speedy boarding etc. We have paid for the speedy boarding and large cabin bag as we fly often to Poland and this will last for up to 18 months so well worth it for us. We do find on Wizz that some people don't know how to behave on flights yanking on your seat back knees in back etc... so we always sit in the last row!

TGM-BUD-TGM in January 2015. Onward flight was OK as usual with low-cost airline no free service onboard but flight on time even arrived 5-10 minutes earlier. Flight back - baggage drop was a nightmare incompetent clerks sent us from one to another in Budapest airport to verify our small cabin bag: they just wanted to collect more money for oversized bag. With us it did not work but was annoying anyhow. Flight itself was OK and on time.

Flight from London Luton to Craiova. I paid GBP 471 for the ticket and I got very poor comfort. Chewing gum on the seat. My flight was delayed. All passengers was complaining because the flight was diverted to another airport. Bad experience with Wizzair.

We had just finished our wonderful trip in Budapest getting ready to fly home with Wizzair at 6am we get to the airport and as we were unable to get access to the internet for 3 days we thought we would self-check in at the airport. We were shocked to find out that we had to pay an extra £40 per person to print off the boarding pass. After getting over the shock we paid and went on our way to check in to only be stopped and say we had to put our small handbags in our carry on bags so we did. Finally trying to make our way to security we were rudely told to go back to the desk with no explanation. We were then informed that our carry on luggage was too big and we had to pay an extra £45 each not to be checked under the plane but just to take it on board with us (making no sense to me). Why pay extra for a bag that could already be taken on. Anyway by this stage we were getting close to our boarding gate opening and closing and still had to go through security fearing even more payment of missing a flight we asked if there was anyway we could get a quicker route through security they informed us it was another 5 euro each for fast track We said we would pay to only be informed that they could only take cash which we did not have. So we wait in Security line then sprint to just make our boarding gate. I have never come across such rude and unhelpful staff. When asking what time our boarding gate closes the response I got was 'I don't know' there were multiple workers just sitting there with attitude and no urgency about them.