Wizz Air

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 1443 reviews
3/10
3 star Skytrax Rating
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10/10

Wizz Air customer review

(United Kingdom)

Was worried about flying with this airline after reading reviews. However for a low cost airline and for a short flight my sister and I didn't have any problems. Check in was straightforward we took one case between us which was £20 each way and could have a total of 32 kilos. Even we couldn't get that much in the case! There's not much legroom between the seats but for an 1.5 hour flight Luton/Prague it was fine. It was on time on both outward and return journeys. What's not to like for a budget airline.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
7/10

Wizz Air customer review

(United Kingdom)

London Luton to Sofia 26th Oct return 29th Oct. Both flights on time. Boarding conducted in an orderly manner. Seats were basic but adequate for 3 hour flight they do not recline which is good because legroom is at a premium. Good value for money. My only minor complaint was for buying 2 drinks for EUR 4 giving a EUR 5 note and receiving a 50p back in change! Good exchange rate - not!
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
5/10

Wizz Air customer review

(United Kingdom)

PRG to LTN flight W6 2601 October 25th. The flight itself was unremarkable and only slightly late into Luton but the boarding process was a disgrace. Called forward to the gate we were loaded onto a large Cobus transport. There was no control as to the number allowed onto the vehicle and despite a second Cobus waiting more and more people climbed aboard the first bus until we were crammed in like sardines. We were then left standing there in considerable discomfort for twenty minutes before the Cobus left for the 'plane. The second Cobus with far fewer passengers followed us and at the aircraft those second vehicle passengers were allowed to board. We stood for a further five minutes before being allowed onto the 'plane by which time the second lot of passengers had had first choice of the seats on this free-seating flight. I'm not young anymore and forty-eight hours later my back is still killing me.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money 12345
yes
3/10

Wizz Air customer review

(United Kingdom)

Very claustrophobic - hardly any leg room on board and I say that as a relatively small person. We were penned into a cold stairwell to wait for 45 mins before boarding which was uncomfortable and smelly. The tickets were cheap but the airline seemed to go out of its way to make the experience as wretched as possible.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Inflight Entertainment 12345
Value For Money 12345
no
9/10

Wizz Air customer review

(United Kingdom)

Flew from Doncaster/Sheffield (UK) to Katowice (Poland) on 1st October. My wife and I arrived at check in which proceeded smoothly friendly staff and we were efficiently processed. Called to gate and queued as usual but we were all onboard and took off just 10 mins after scheduled time. Seats were good leg room ok. Crew friendly busy and efficient. Pilot chatty and the flight was smooth. Good landing after 2 hrs 10 mins. Returned on 6th Oct. Again check in painless friendly and efficient. Called to gate Boarded and took off exactly on schedule. Again cabin crew friendly and efficient. Would fly again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money 12345
yes
na

Wizz Air customer review

(Poland)

The flight was delayed again. I've flown the Gdansk-Malmoe route 4 times (2 round trips) and every time the flight was delayed. Two of those times I just barely managed to catch the last train from Gdansk. There was also no mention or acknowledgement of the delay on board and the flight attendant looked offended when I pointed this out. I appreciate Wizzair's pricing but such a level of customer service is unacceptable.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money 12345
no
6/10

Wizz Air customer review

(United Kingdom)

Wizz Air is a cheap way to travel. I had no cabin bag issues but others did. But to be fair to Wizz they stuck to their policy. I flew Luton to Gdansk return. On the outbound leg leg room was poor. On the return leg it was terrible. My knees were wedged into the seat back which was a plastic panel broken previously by wedged knees. Next time I'll pay for the upgrade which would still make the flight inexpensive.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
10/10

Wizz Air customer review

(Hungary)

I flew W6 2445 from Budapest to Corfu on 07/09. The lowest price for this destination. Good value for money. Plane took off and landed on time without any delay. I liked walking at Budapest Ferihegy Airport from the building to the airplane. The plane was in a good condition - everything worked well.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
1/10

Wizz Air customer review

(United Kingdom)

W6 3302 London Luton - Cluj-Napoca 11 Sep 2014. W6 3301 Cluj-Napoca - London Luton 15 Sep 2014. Dreadful airline. I've travelled through extremely poor areas of the world and have never experienced such shocking service filthy damaged planes and rude members of staff. It makes Ryanair seem like a dream! Fly easyjet or any other low cost carrier.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
10/10

Wizz Air customer review

(Romania)

Bucharest (OTP) - Malta (MLA) return. Very good value for money I have travelled with them a lot of times and I'm very happy to say I consider their service quite good keeping in mind that this a ULLC airline. You get what you pay for if you don't need a checked-in bag or on-board catering you don't need to spend your money on it. I have not experienced any unreasonable delay although I have travelled with them 30+ times in the last couple of years. The FA's are nice and welcoming the boarding takes place fast thanks to the small cabin bag policy and none of the seats can be reclined. The ground services are good as they use the main airport in Bucharest (OTP). Smaller airports like Treviso or Cuneo can be crowded while you are waiting to board the aircraft but this compensates with faster security checks. My best flights were from Bucharest to Madrid Barcelona Ciampino Bergamo Eindhoven Charleroi Catania Malta and I will soon travel on the new flights to Malaga and Malmo. If you are looking for a fast no-frills way to travel WZZ is a good choice.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes