Wizz Air

The Wizz Air flight from Barcelona to Sofia was supposed to arrive an hour past midnight and it did. Staff were extremely nice. Nice cognac (at a price) helped me relax. There were no constant announcements and everybody had the chance to rest during most of the flight. Low-cost but quite convenient on this particular route.

Awful experience. Worst gates in the airports, both in London and especially in Budapest at return. The first Wizz Air flight was more than 2 hours late, I arrived at 2.30 am in Budapest, no apology, no refund policy, no food, nothing. We brought the usual cabin bag Ryanair-proof and they told us they accepted just the very small cabin bag for free, ours could enter the plane but at the cheap charge of £30! For 2 bags it made £60, more than we paid for the flights. We were left waiting for at least 40 minutes in a iced container far away from any shop in the suburbs of the airport. Trust me, spend a bit more and choose another company if you can.

I have been ripped off in front of hundreds of people. My weekend trip to London ended up with a surprise at the airport. The flight was delayed cause of fog in LTN. Thats fine. During slow and painful boarding I was stopped at the counter to check either my hand luggage fits the metal cage. I was completely shocked, then service agent turned around the normal standard luggage side fitter to tiny hole on the other side. My hand lugage did not fit in matter of milimetres. I had to pay 30 pounds or either 50euros. Shame on Wizz Air. No more flights with you.

What a painful experience Wizz Air was. First, the web price went up 40% in one day, probably due to the use of cookies, since someone else 10 minutes later had my original price displayed, though this is difficult to prove. As, it now seems, many others, I got caught by the "small cabin bag" rule which frankly, is the most stupid thing I heard. Paying more for checked baggage is logical, since there is more handling. But space in the aircraft is debatable: my suitcase is not large, and I have only one, compared with other having a suitcase, a handbag and some shopping to top this up! So on top of the 250 euros price tag (+ CC fees, of course), which is far from "low cost", I paid another 40+40 for my so called big suitcase. The seats are squashed, I was sat at 90 degrees for 2.10 hours (not a short flight!), but luckily my neighbor did not show up and I could move to an aisle seat. The staff at the gate or in the plane was not particular friendly, but I would not be happy working for that company and I suppose it would be reflected in my attitude. One of the stewardess seemed in a complete rush to close all the compartments, which made me nervous. There is no inflight entertainment and no wi-fi, but that is expected, I suppose. You have to pay for food, but they don`t accept Sterling, but the stewardess took my pound as a euro so I could get some peanuts (and she makes 20% in the process, I suppose). Unfortunately, Wizzair is the online direct flight to Timisoara, so I might have, very reluctantly, to fly with them again.

No complaints here with Wizz Air flight from Luton to Gdansk. Ground staff at check in were very efficient and speedy. Boarding on time and without issue. Seats pretty comfortable and legroom was fine. Didn't bother with any snacks etc as it was a 1 hr 50 mins flight. No on board entertainment. Crew smiling and professional. The instructions for luggage and boarding pass are clearly highlighted on the web booking procedures, so if you can't be bothered to read them then you only have yourself to blame when confronted by a fee at the airport. Overall very satisfied.

Wizz Air from Budapest to London. We recently had the worst experience flying with this airline. Firstly got to the airport and we only had hand luggage but needed to check in. Told that we needed to pay 25£ each just to check in. We then were told that we needed to pay £30 each way for our hand luggage. It's a normal hand luggage size and this is standard on most airlines, but we needed to pay the fee as it was about a cm too large. Madness. We were not told this in advance. I think they are a money grabbing airline that come across as reasonable at first glance but will take your money at any opportunity they can. Terrible. Wouldn't advise.

Budapest to Madrid with Wizz Air. It looks like you can´t choose your seats online when you are fliying from Budapest airport, nor do the check-in online. So we went to the desk, and we were asked to pay 35€ to change a seat that we dind´t have the opportunity to choose. After this, we (and 90% of the passengers) had to pay 45€ to be able to take into the cabin the "big" suitcase (the one that is free in all the other airlines). On top of this, there wasn´t space enough in the aircraft for everything, and of course the leg room was tiny. Onboard service was not friendly or helpful, and the flight was a nightmare. I won't use Wizz Air again!

Wizz Air from Cologne to Skopje. After having entered all the personal data, filled in the credit-card payment information and confirmed the charge, they decided to increase my price by first 5% and then the second time around, they did the same again, after the payment was about to go through, they increased the price by 20%. I started booking a 190 Euro flight, and I ended up paying 230Euro for my flight. I would have never gone through with it, but my partner has already booked 1 minute ago, and for him it went through. Never book separately with your partner, as they will lock you in with one person and the other basically has to go up to 30% higher in price, and they only tell you that after the payment information has been input.

I've traveled with various cheap airlines. So I didn't expect too much from the service. However, it wasn't bad at all. You are not served anything for free, and I didn't ask for any. Generally, the cabin was clean, plane was new, crew members were polite. Actually I hadn't expected anything else when I booked the ticket with a few Euros!

Wizz Air is like all budget airlines, they have rules which you need to follow, and if you do this you will be fine. We fly at least 8 times a year (16 flights) with them and have had good flights. When you are paying the equivalent of a 'bus fare' mile for mile what do you expect. Be careful and read the rules.