"Will never fly this airline again"
M Garina (United States)
✅ Trip Verified | Will never fly this airline again. Turned what was supposed to be a 2hr travel day into a 13hr one. Had landing gear issues so we turned around and to land in Athens instead of Mykonos for what I have to assumed was reasons of technician and resource availability. What I had a problem with was the complete lack of communication from flight staff about why we had turned around and had to attempt multiple landings before getting on the ground. Flight attendants also proceeded to RUN to the exit windows to look outside, causing unnecessary panic to all of us and again didn’t disclose why they did that. After we were safely back in Athens, no information was given to the airport staff and no one was able to tell us when we would be flying again. Ended up getting our bags and going to the island via a ferry but we’re now having trouble getting our refund with little to no phone numbers allowing us to speak to agents. All this after they charged us €30 for not checking in on their app and wanting to do it at the airport. I guess it’s a budget airline for a reason.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Athens to Mykonos |
Date Flown | May 2022 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Good company, good prices"
Victor Ferrando Alberola (Spain)
✅ Trip Verified | Valencia to Oviedo. Good company, good prices and everything correct. To travel from Valencia to Asturias the best. If you become megavolotea you have good offers and priority boarding. | Buena compañía, a buenos precios y todo correcto. Para viajar de valencia a Asturias la mejor. Si te haces megavolotea tienes buenas ofertas y el embarque prioritario
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Valencia to Oviedo |
Date Flown | May 2022 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"friendliness of the company"
C Luseno (Spain)
✅ Trip Verified | Highlight the friendliness of the company, the good price ratio, mainly on domestic flights and the customer service that for me is very important to talk to people and not machines. It does not charge hand luggage, it allows you to check it in for free and if you are a priority you can take it in the cabin. I recommend it to my friends.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Sevilla to Asturias |
Date Flown | May 2022 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"refused to refund our money"
Chuck Loring (United States)
Not Verified | We booked a flight on Volotea and they canceled and rescheduled it to a date which wouldn’t be possible for us. They then refused to refund our money and only offered a voucher for flying another time which we also can’t use. They give you the run around if you try get your money back.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Catania to Naples |
Date Flown | May 2022 |
Value For Money | 12345 |
Recommended | no |
"the refund never went through"
J Eppehimer (United States)
✅ Trip Verified | Volotea cancelled my reservation twice, and I was no longer able to fly with them. I am extremely unlikely to use a flight credit from them, as I am a US citizen. They initially agreed to process a cash refund, considering their agreement states that 2 cancel/reschedules makes me eligible for a cash refund, however, the refund never went through. When I inquired, they kept sending me the same copy/paste response that my refund has been processed in the form of a flight credit.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Santorini to Athens |
Date Flown | May 2022 |
Value For Money | 12345 |
Recommended | no |
"Very kind, helpful and attentive staff"
Michel Eschlimann (France)
✅ Trip Verified | Very kind, helpful and attentive staff. The flight lasts only 1h15 between Strasbourg and Nice. Small delays from time to time, but most of the time the flights are on time.
Aircraft | A319 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Nice to Strasbourg |
Date Flown | April 2022 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"very valuable airline"
Francisco Javier Tamargo (Spain)
✅ Trip Verified | Asturias to Fuerteventura. Very pleasant flight from Asturias to Fuerteventura. Departure and arrival at scheduled time. I have flew this airline several times during the last year. They have very clean aircrafts and very good inflight service. I recommend Volotea as a very valuable airline at affordable prices.
Aircraft | A319 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Asturias to Fuerteventura |
Date Flown | April 2022 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"baggage policy is flexible"
Carmen Escorihuela (Spain)
✅ Trip Verified | Asturias to Málaga. I use this airline frequently. What I like most is the price and the local destinations. Although it’s a lowcost company, its benefits are much better than others of the same condition. Their baggage policy is much more flexible than others. I certainly choose it as the first option.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Asturias to Málaga |
Date Flown | April 2022 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"love traveling with Volotea"
Sara Delgado Morales (Spain)
✅ Trip Verified | Asturias to Seville. I love traveling with Volotea, I fly with them frequently, especially the trip from Asturias to Seville. What I like the most is the quality-price ratio they have. The stewardess are very friendly, and they always help you with your luggage and the flight is always short.
Aircraft | A319 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Asturias to Seville |
Date Flown | April 2022 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Pleasant staff"
M Harris (France)
✅ Trip Verified | Strasbourg to Barcelona. I had a pleasant flight with Volotea. Pleasant staff, on-time flight, clean plane. I find that Volotea offers excellent value for money: I recommend.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Strasbourg to Barcelona |
Date Flown | July 2021 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |