Volotea

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 162 reviews
4/10
No Skytrax Rating
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1/10

"the most unreliable company"

(Greece)

Trip Verified | Volotea is the most unreliable company I have ever used. Last year the cancelled our outbound flight so we have to go from Athens to Corfu by bus as we wasn't time flexible. I kept the credit so I could use it this summer. We planed a trip with a friend and guess what, they cancelled again. They manage to ruin my vacations for two summers in a row.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteCorfu to Athens
Date FlownJuly 2020
Value For Money 12345
no
9/10

"staff are very professional and friendly"

(France)

Trip Verified | Compagnie sérieuse, les horaires sont respectées avec même souvent de l'avance sur le timing, embarquement, débarquement rapide, avions confortables, lignes proposées comme le Montpellier Nantes est très appréciable. Les tarifs sont très corrects. Le personnel au sol comme en vol est très professionnel et sympathique. - A serious company, the schedules are respected, often even with the advance on the timing, boarding, fast disembarking, comfortable planes, lines proposed like the Montpellier Nantes are very appreciable. The prices are very correct. The staff on the ground and in the air are very professional and friendly.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteMontpellier to Nantes
Date FlownMarch 2021
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
10/10

"Excellent value for money"

(Italy)

Trip Verified | Good flight in perfect time, excellent staff on board and before boarding. Excellent value for money, I am a Megavolotea plus member and I took advantage of further discounts and with priority free offer so I brought my trolley on board directly without boarding it. I have been flying with Volotea for a long time and have always enjoyed it. in the last year due to Covid, several flights were first modified and then canceled, but Volotea always gave me a 120% voucher or refunded the flight. A clean plane with orderly and precise boarding and disembarking.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteVerona to Catania
Date FlownApril 2021
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"Excellent policy anti-COVID"

(Italy)

Trip Verified | Excellent policy anti-COVID, flight in time, good experience. The flight program Supervolotea permits to have good prices and priority boarding in every flight. Till September every flight will be covered by flex insurence.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteCatania to Verona
Date FlownMay 2021
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
9/10

Volotea customer review

(France)

Trip Verified | Vol à l'heure, Avion propre. Le Personnel de bord est professionnel. Respect des consignes COVID. Respect de l'embarquement pour les personnes prioritaires. - Flight on time, Clean plane. The cabin crew are professional. Compliance with COVID guidelines. Respect of boarding for priority people.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteNantes to Lanzarote
Date FlownMarch 2021
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"always had all of my refunds"

(France)

Trip Verified | I am satisfied with Volotea despite several flights canceled by the health crisis. I have always had all of my refunds. I hope this company will continue to operate normally now. Attractive price of flights Je suis satisfait de la compagnie VOLOTEA malgré plusieurs vols annulé par la crise sanitaire. J'ai toujours eu tout mes remboursement. J'espère que cette compagnie vas continué a fonctionner maintenant normalement. Prix attractif des vols.
AircraftA319
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteStrasbourg to Nice
Date FlownMay 2021
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
8/10

"staff remains at your disposal"

(France)

Trip Verified | Company at the top even in these difficult times the staff remains at your disposal. The reservation is simple and fast, the value for money in comparison with the train and / or other companies is really interesting. Negative point : some flight schedule change 2 weeks before we have to cancel the flight or book an hotel or to change the flight (but as the new date is close to the travel, the price is to high) and it's too late to book with an other companion (price to high too).
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteMontpellier to Nantes
Date FlownMarch 2021
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
8/10

"most pleasant of the low cost airlines"

(France)

Trip Verified | I use Volotea quite regularly as I work and live in different cities. Their prices are great and outside of Covid, they have a pretty good schedule, though the cities they fly to is rather restricted. Their prices are unbeatable. Their website is easy to schedule tickets on and to check on reservations and somewhat uniquely, if you are a premium member (Megavolta), you can download pick seats and download your ticket at the time of purchase - this is so useful. The ground staff are rare and hard to find sometimes, and changes (eg delays) are very late coming to the airport screens. Also, If using an electronic ticket and their site is down they make you buy one at the airport for 30 Euros. They do send email and text notices when things change - and they do more often than with other airlines (20% of the time?) They are efficient with boarding and less demeaning than some other low cost airlines (EasyJet). The onboard crew are always professional but not cold. Often help passengers with luggage, etc. The seats are fine, rather normal and not the crammed together ones seen on other low cost airlines. The pilots are also relaxed and communicative. Two, three years ago, their cancellation and delay record was abysismal. This has radically improved (at least before Covid). Now they rarely cancel at the last minute and mostly fly on time. Anyway, for me they are a great value and the most pleasant of the low cost airlines I have flown.
AircraftBoing 717
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteStrasbourg to Nice
Date FlownMay 2021
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"completely reasonable prices"

(France)

Trip Verified | The Volotea staff are very friendly, charming and smiling. Respect of deadlines and completely reasonable prices. Everything is OK. I can't wait for flights to resume to travel with Volotea again. Le personnel Volotea est très sympatique, charmant et souriant. Respect des délais et prix tout à fait raisonnables. Tout est OK. J'ai hâte que les vols reprennent pour voyager à nouveau avec Volotea.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteMarseille to Rennes
Date FlownJanuary 2021
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"Good organisation despite the situation"

(France)

Trip Verified | No particular problem. Flight on time. Nice crew. Good organisation despite the situation. Please keep this way of disembarking the passengers rank after rank. It's so easier, quieter, and eventually faster than usually when everybody try to rush out at the same time.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteNantes to Bastia
Date FlownJanuary 2021
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes