Volotea

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 162 reviews
4/10
No Skytrax Rating
Filter Reviews by :
Show
10/10

"I highly recommend it"

(Italy)

Trip Verified | Napoli to Palermo in 2020. I travel frequently with my son for family reunification reasons. Our experience with the Volotea company has always been excellent, as has always been the welcome on the aircraft and the assistance provided to me by customer service when we needed it (for change bookings, request for reimbursement due to ficuciary quarantine, or just to get additional information). Always punctual in departure and sometimes even in advance of arrival, the staff all positively distinguish themselves for professionalism and kindness. I hope that we can return to travel soon and I highly recommend it to everyone. Viaggio di frequente insieme a mio figlio per motivi di ricongiungimento familiare. La nostra esperienza con la compagnia Volotea è sempre stata ottima, come ottima è sempre stata l'accoglienza sull'aeromobile e l'assistenza fornitami dal servizio clienti quando ne abbiamo avuto bisogno (per cambio prenotazioni, richiesta rimborso a causa di quarantena ficuciaria, o solo per attingere informazioni aggiuntive). Sempre puntuali nella partenza e a volte anche in anticipo sull'arrivo, il personale tutto si distingue positivamente per professionalità e gentilezza. Spero che si possa presto ritornate a viaggiare e la consiglio vivamente a tutti.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteNapoli to Palermo
Date FlownDecember 2020
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
9/10

Volotea customer review

(France)

Trip Verified | Strasbourg to Bordeaux in December 2020. Everything went extremely smooth. As a Megavolotea Plus member, I have been able to enjoy priority boarding and my cabin luggage traveling with me in the cabin despite the restrictions due to the current pandemic. Ground staff was efficient, and cabin crew were smiling and available to passengers on request, especially as they had to manage people wearing their mask properly and walking in the alleys to use the toilets. I'm used to travel with Volotea for inner flights in France, but also a few ones between France and other UE countries, and I must say it's always been what I'm expecting from them : to fly me from point A to point B in a relative comfort and on time. Looking forward to enjoy flying with Volotea again, once all this crazy situation is behind us.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteStrasbourg to Bordeaux
Date FlownDecember 2020
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"The flight went very well"

(France)

Trip Verified | I really appreciate the Volotea company. The flight went very well. The schedules were respected even in advance. The sanitary conditions are well respected, I traveled with confidence with the Volotea company. The crew members are very pleasant, even at our service to help us put our suitcase in the compartment. The prices of this company are very affordable and their flight offers are interesting. I look forward to being able to fly again with the Volotea Company to which I have been loyal for many years. J’apprécie énormément la compagnie Volotea. Le vol s’est très bien passé. Les horaires ont été respectés même avec de l’avance. Les conditions sanitaires sont bien respectées, j’ai voyagé en toute confiance avec la compagnie Volotea. Les membres d’équipage sont très agréables, à notre service même pour nous aider à mettre notre valise dans le compartiment. Les tarifs de cette compagnie sont très abordables et leur proposition de vols sont intéressantes. J’ai hâte de pouvoir re voler avec la Compagnie Volotea à laquelle je suis fidèle depuis de nombreuses années.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteMontpellier to Nantes
Date FlownJanuary 2021
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"the staff is friendly"

(Italy)

Trip Verified | With Volotea you travel very well, the staff is friendly and the ground service is punctual. I often travel for work and if the airport and / or the city where I go is from Volotea I choose them. They have been "megavolotea" for a long time and their offers are unique. Con Volotea si viaggia benissimo,il personale è cordiale ed il servizio a terra puntuale. Viaggio spesso per lavoro e se l'aeroporto e/o la città dove vado è ciperta da Volotea scelgo loro. Sono "megavolotea" da tanto tempo e le loro offorte sono uniche.
Type Of TravellerBusiness
Seat TypeEconomy Class
RoutePantelleria to Verona
Date FlownOctober 2020
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"personnel very professional"

(France)

Trip Verified | Reservations simple. Good trip, on time, pleasant and fast boarding. Good seats, personnel very professional. Quick and easy-to-use boarding pass. Competitive and affordable price for a family.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteMalaga to Nantes
Date FlownDecember 2020
Seat Comfort 12345
Cabin Staff Service 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
7/10

"It was a very pleasant trip"

(Spain)

Trip Verified | Fue un viaje muy agradable, sin ningún incidente. No tuvimos ningún retraso y las medidas de seguridad fueron satisfactorias. El embarque fue muy rápido y la política de equipaje está bien. - It was a very pleasant trip, without any incident. We had no delays and the security measures were satisfactory. Boarding was fast and the baggage policy is good.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteAsturias to Ibiza
Date FlownJuly 2020
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
7/10

"a standard low cost company"

(Spain)

Trip Verified | Volotea is a company that, having as its base the Asturias airport, allows me to return home from multiple points in the Mediterranean (Alicante, Valencia, Murcia ...) at quite competitive prices if we compare them with the alternatives of traveling by train or car. It is a standard low cost company, but they are quite compliant with the schedules, so for trips of an hour, an hour and a half, it is enough. Regarding your cabin staff, I have a contradictory opinion, since there are people who are friendly and others who are not. As for the coronavirus, I think it would be useful if I kept the routes even with travel restrictions, even if it involves a price increase by not filling the planes, in my case I would be willing to pay the price of the renfe ticket (120-150 euros round trip) to avoid those eight to ten hours of travel. Volotea es una compañía que al tener como base el aeropuerto de Asturias me permite volver a casa desde múltiples puntos del Mediterráneo (Alicante, Valencia, Murcia...) a precios bastante competitivos si los comparamos con las alternativas de viajar en tren o en coche. Es una compañía lowcost estándar, pero son bastante cumplidores con los horarios, por lo que para trayectos de hora, hora y media, es suficiente. Respecto a su personal de cabina, tengo una opinión contradictoria, puesto que hay personas amables y otras que no lo son tanto. En cuanto al coronavirus, creo que sería útil que mantuviera las rutas incluso con las restricciones de viaje, aunque suponga un aumento de precio al no llenar los aviones, en mi caso estaría dispuesto a pagar el precio del billete de renfe (120-150 euros ida y vuelta) por evitar esas ocho-diez horas de viaje.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteAsturias to Alicante
Date FlownDecember 2020
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
8/10

"economical airline with good service"

(Spain)

Trip Verified | I frequently use this airline for personal reasons, it has a stable route that connects the north and south of Spain. Highlight the good value for money, it is an economical airline with good service. They have a chat service that works well in case there is a problem. I recommend subscribing as a megavolotea if you are going to be a frequent traveler since the discounts compensate from the first moment. Uso frecuentemente esta aerolinea por motivos personales, tiene una ruta estable que conecta el norte y el sur de España. Destacar la buena relación calidad precio, es una aerolinea económica y con buen servicio. Tienen un servicio de chat que funciona bien por si hay algún problema. Recomiendo suscribirse como megavolotea si vas a ser viajero frecuente ya que los descuentos compensan desde el primer momento.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteSevilla to Asturias
Date FlownDecember 2020
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
7/10

"staff are pleasant and professional"

(France)

Trip Verified | Je prend souvent l'avion pour faire le trajet Montpellier - nantes. Volotea propose toutes l'année ce trajet, sans escale et à des horaires adéquats (en début de soirée, ce qui permet de prendre l'avion à la sortie du travail), à des tarifs intéressants (si on s'y prend en avance). Le personnel est agréable et professionnel. - I often take the plane to travel from Montpellier to Nantes. Volotea offers this route all year round, non-stop and at suitable times (in the early evening, which allows you to take the plane after work), at attractive prices (if you plan in advance ). The staff are pleasant and professional.
AircraftA319
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteMontpellier to Nantes
Date FlownSeptember 2020
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"The treatment of the staff is very friendly"

(Spain)

Trip Verified | Estoy muy contenta con esta compañía porque nunca he tenido problemas. Espero continuar viajando con Volotea durante muchos años. Suelen despegar en la hora prevista y no suele haber retrasos en las llegadas. El trato del personal es muy amable. - I am very happy with this company because I have never had any problems. I hope to continue traveling with Volotea for many years to come. They usually take off at the scheduled time and there are usually no delays in arrivals. The treatment of the staff is very friendly.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteAlicante to Asturias
Date FlownAugust 2020
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes