"very helpful and professional"
J Noule (France)
✅ Trip Verified | I’ve flown with Volotea on four recent trips, and will continue to do so. Staff very helpful and professional to everyone on board. Booking system and planes are good.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Brest to Marseille |
Date Flown | January 2025 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
“the crew are very professional”
G Saunders (France)
Not Verified | I have flown with Volotea several times now and I recently joined the MegaVolotea Club which allows me save money on ticket prices and gives me many other advantages. I am very satisfied with this airline and the crew are very professional, I say this as an ex air hostess. They always willing to help and always with a friendly smile. Well done!
Aircraft | A319 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Toulouse to Ajaccio |
Date Flown | January 2025 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
“Excellent experience”
S Accetta (Italy)
✅ Trip Verified | Eccellente esperienza, facilità di prenotazione ed acquisto, assistenza del personale gentilissimo in fase di accettazione e controllo puntualità del volo. - Excellent experience, ease of booking and purchasing, assistance from the very kind staff during check-in and checking flight punctuality.
Type Of Traveller | Solo Leisure |
Seat Type | Premium Economy |
Route | Catania to Verona |
Date Flown | December 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
“Excellent company”
Gianmarco Lumia (Italy)
✅ Trip Verified | Ottima compagnia, unico neo il mancato rispetto della priorità nell'ingresso in aereo e alloggio dei bagagli. Per il resto consigliatissima per puntualità, prezzi e personale. - Excellent company, the only flaw was the failure to respect priority when entering the plane and storing luggage. Otherwise highly recommended for punctuality, prices and staff.
Aircraft | A319 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Catania to Venice |
Date Flown | January 2025 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Customer service is really terrible"
C Hatahiro (Belgium)
✅ Trip Verified | Flight was canceled without guideline how to get replacement. I claimed compensation based on EU regulations. However, their Customer service is really terrible. I exchanged email more than 80 times, however, it has not been solved. because they have not clarified contact address that have responsibility on the compensation. They said the preparation for the compensation is complete but they don't know my bank account. As they instruct me to send bank account, I sent it to them. They said that you should sent it to Claim department. I asked address of it, but they never let me know. They simply avoid paying money in spite of their obligation.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Santolini to Athens |
Date Flown | July 2024 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Service has thus far been exemplary"
Trevor Roberts (Spain)
✅ Trip Verified | Not my first time with this airline and have further flights. I found Volotea quite transparent in all their cost. Service has thus far been exemplary and in one case of a delay (‘technical issues’ ) I was recompensed for any inconvenience with a voucher redeemable against any other flight in the next twelve months - which to me seemed like very good customer service.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Madrid to Nantes |
Date Flown | November 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"service on board was excellent"
R Talina (Spain)
✅ Trip Verified | Everything was correct. Issuing the boarding pass through the app on the smartphone was simple and fast. At the airport boarding was also fast and orderly. During the flight the service on board was excellent. It is a pleasure to fly between small-medium sized airports, everything is easier, faster and more comfortable. I give a score of 9 out of 10 to Volotea. Todo fue correcto. La emisión de la tarjeta de embarque a través de la app en el smartphone fue sencilla y rápida. En el aeropuerto el embarque fue también rápido y ordenado. Durante el vuelo el servicio a bordo fue excelente. Es un placer volar entre aeropuertos de tamaño pequeño-mediano, todo es más fácil, rápido y cómodo. Doy una nota de 9 sobre 10 a Volotea.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Sevilla to Asturias |
Date Flown | December 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
“staff extremely caring and responsive”
T Dubois (France)
✅ Trip Verified | Je voyage avec la compagnie Volotea depuis ses débuts de commercialisation sur la France. Nous en sommes très satisfaits. Jusqu'à ce jour nous n'avons jamais subi de retard de vol, le personnel est extrêmement bienveillant et réactif. L'avion est toujours propre malgré les délais très infime que les équipes ont entre deux vols. C'est une compagnie que je recommande. - I have been traveling with Volotea since it began marketing in France. We are very satisfied with it. To date we have never experienced a flight delay, the staff is extremely caring and responsive. The plane is always clean despite the very short delays that the teams have between two flights. This is a company that I recommend.
Aircraft | A319 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Toulouse to Strasbourg |
Date Flown | November 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"on-board service very pleasant"
Kadouja Setti (France)
Not Verified | Very good company, the on-board service very pleasant, the messages from the pilot and the crew during areas of turbulence were reassuring and the hostesses and the support very professional. Très bonne compagnie, le service à bord très agréable, les messages du pilote comme de l' équipage lors des zones de turbulences étaient rassurants et hôtesses et la prise en charge très professionnelle
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Lyon to Arrecife |
Date Flown | December 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
“very pleasant cabin crew”
Jean-Michel Trovel (France)
Not Verified | Embarquemeng rapide et fluide . Vol parti à l'heure prévue et arrivé en avance ! Personnel de bord compétent et très agréable. Explications techniques au micro de la part du pilote. - Fast and smooth boarding. Flight left on time and arrived early! Competent and very pleasant cabin crew. Technical explanations on microphone from the pilot.
Aircraft | A320 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Marrakech to Nantes |
Date Flown | December 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |