Volotea

✅ Trip Verified | At the gate from my flight yesterday from Hamburg to Florence, one staff at the gate said my bag would exceed the measurement of the carry on bag allowance. They had a stand at the gate where you can try to put in your bag if it fits or not. Mine was fine, there were even free space at the top. But the staff said it wouldn’t fit and told me to check it in. I showed him again my boarding pass and there’s written I can take one carry on bag with my, like every other flight. We’re talking about a small bag with the size 32 cm (length) x 28 cm (height) x 16 cm (width) x 20 cm. Now he changed his mind and said I cannot bring any bag at all with me, not even a carry on bag. Even if it’s written clearly on my boarding pass, but he said it was not in the system and I should pay extra for the carry on bag now and claim the money afterward. In the meantime, there were 30 people passing by with their normal ticket and carry on bag but he didn’t let me go. He kept pushing me to pay for the carry on bag otherwise he wouldn’t let me do the boarding and they would fly without me. Really bad experience! I will book another flight to get back home and never use this airline again.

✅ Trip Verified | My wife, 2-year-old daughter, and I had an amazing weekend city trip thanks to the excellent service provided by Volotea. It was our first time flying with this airline, and we were pleasantly surprised by the positive experience. The Volotea staff was exceptionally friendly and helpful. The check-in process was smooth and efficient. The onboard crew was attentive and went out of their way to make us feel comfortable. Special thanks to the cabin crew for being understanding and patient with our toddler. We were impressed with the cleanliness and overall condition of the aircraft. The seats were comfortable, the onboard catering met our expectations and offered a variety of options. Both the outbound and return flights departed on time. All in all, we wholeheartedly recommend Volotea to anyone looking for a reliable and comfortable airline. Our first experience with Volotea exceeded our expectations, and we look forward to flying with them again in the future. Thank you, Volotea, for contributing to an unforgettable city trip!

✅ Trip Verified | Volotea is easy to fly: online bookings are simple and the information is clear, Volotea services on the ground and on board are attentive, the staff offers smiles, good value for money. Regarding priority boarding, some airports (for example Florence) are not effectively equipped (but it doesn't depend on Volotea!): they open the corridor for the priority ticket and then everyone together on the bus which takes you to the plane resulting in a messy climb: at other airports you have 2 separate vans. The only flaw (for us Genoese) is that current flights no longer include Genoa as departure and destination.

Not Verified | Exactly on schedule, a professional, organized team, friendly and correct. Thanks to the staff, the trip was shorter and more pleasant, so that my wife and I spent the flight easier and faster. At both flight check-ins, there were exceptional employees who made the check-in process easy.

✅ Trip Verified | Staff smiling and very kind. The fast baggage check-in, and being able to manage everything from the application is a great plus and very simple. I recommend for the low prices of flights, but the quality of the services and the welcome remain at the top.

✅ Trip Verified | They were normal flights. Punctual. The staff is pleasant and attentive at all times. Much cheaper prices than other companies. For future flights I will keep this company in mind. Fueron vuelos dentro de la normalidad. Puntuales. El personal agradable y atento en todo momento. Precios mucho mas económicos que en otras compañías. Para próximos vuelos tendré muy en cuenta esta compañía.

✅ Trip Verified | We travel 4 to 5 times a year with Volotea and we are very satisfied with this company in which we have complete confidence. Various destinations already tested with Volotea: Corsica, Spain, Portugal, Balearic Islands, Corfu, Split… | Nous voyageons 4 à 5 fois par an avec Volotea et nous sommes très satisfaits par cette compagnie en qui nous avons entière confiance. Diverses destinations déjà testées avec Volotea : Corse, Espagne, Portugal, Baléares, Corfou, Split…

✅ Trip Verified | My flight with Volotea was comfortable and all the crew very professional and kind, I didn’t care for the Paris Orly ground handling service, but this is not Volotea’s fault.

✅ Trip Verified | Tout à été parfait comme à chaque fois. Départ à l’heure, bon service à l’aéroport et à bord Personnel accueillant et efficace et serviable Je recommande Volotea. - Everything was perfect as always. Departure on time, good service at the airport and on board Welcoming, efficient and helpful staff I recommend Volotea.

✅ Trip Verified |   Boarding was well organized. The Service staff was friendly. Our flight arrived 25 minutes early at its destination. The value for money for this flight was great