Vistara

Customer Reviews

4 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 122 reviews
8/10
4 star Skytrax Rating
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10/10

"meal options were nice"

(India)

Verified Review | I specifically chose their last departure from Delhi to Mumbai for various reasons, to check out the meal offerings and punctuality. The flight was ahead of schedule. The aircraft was the newest one and was clean. The boarding was done in a professional manner. Business, Premium Economy and then Economy. The seats are best in comfort especially if one is looking for a night flight. The meal options were nice and I loved the fact they were quite thoughtful as travellers prefer to have something light and not too spicy. The meal was accompanied with orange juice followed by coffee/tea service.
AircraftA320
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteDEL to BOM
Date FlownNovember 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"refreshingly great airline"

(India)

Verified Review | Delhi to Lucknow with Vistara. A refreshingly great airline to fly with. Smooth check in and boarding procedures at both airports. Short flights with a meal in a box which was not of that good quality. Flight attendants were helpful and warm. Seat pitch one of the best in the Indian skies. Clean cabins and great service. Highly recommended.
AircraftA320
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteDEL to LKO
Date FlownNovember 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"best 50 min flight i've taken"

(Canada)

Verified Review | Flew Vistara from Lucknow to Delhi in premium economy. It was a wonderful experience and definitely better than i've ever had on any 50 minutes flight previously. I have to say Vistara is better than the North American carriers i've flown with. They gave a hot / cold towel service and also coffe and tea run along with complimentry sandwiches, cookies, wipes etc. For me its the best airline and best 50 min flight i've ever taken.
AircraftA320
Type Of TravellerBusiness
Seat TypePremium Economy
RouteLKO to DEL
Date FlownNovember 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"would fly Vistara again"

(India)

Verified Review | Lucknow to Delhi. I flew Vistara for the first time and I was not disappointed.The website is easy to use and also they offer web check in and dont charge for seat selection. The food that was served was delicious, it was a short flight of 40 minutes so a snack box was served with an option of veg and non veg. All in all it was the best domestic flight I've had and would fly Vistara again.
AircraftA320
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteLKO to DEL
Date FlownOctober 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
6/10

"crew friendly and welcoming"

(India)

Verified Review | Mumbai to Bangalore with Vistara. Friendly ground Staff, Cabin crew were friendly and welcoming. Cabin crew uniform isn't appealing to me. Departure was delayed by more than 30 mins and no announcing as to why it is delayed. Onboard meal is included in ticket price. I ordered Non Veg meal, It tasted below average. Better legroom definitely compared to other airlines.
AircraftA320
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteBOM to BLR
Date FlownOctober 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
3/10

"a really bad experience"

(India)

Verified Review | Guwahati to Delhi with Vistara. Took a last minute flight so had to pay a lot but it wasn't a very good experience. The positives - decent ground staff, better than many airlines and leg space was better than regular low cost airline carriers. However, cabin staff couldn't speak proper English and forget smiling faces. Everything felt temporary. From the ground staff (outsourced) or the old leased planes. Food and beverages offered can extract a maximum value of 500INR on the ticket price. You could spend 500INR and get a much better meal in any of the other airline carriers. Their entire gameplay is premium but nothing spelt premium to me. At least in regular economy class. The flight was mid-afternoon and it became quite warm in the flight. Adding to the heat was the seats which were leather. We kept asking the flight attendants to reduce the temperature but to no avail. Basically, a really bad experience.
AircraftA320
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteGAU to DEL
Date FlownOctober 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
no
10/10

"maintaining their higher standard"

(India)

Verified Review | Delhi to Lucknow. The seats and legroom in Economy is more than other indian airlines. It was a short 45-50 minute flight but we were served a snack box with juice, delicious sandwich with options of veg and non veg along with delicious cookies. Its been over a year that I have been travellin with them and they have been successfull in maintaining their higher standard and thats what makes them the new unique feeling of flying. I just hope they start streaming content to pax devices soon.
AircraftA320
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteDEL to LKO
Date FlownOctober 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"seats were unique and classy"

(India)

Verified Review | Lucknow to Delhi in Economy Class on Vistara. A320 aircraft. The seats were unique and classy with leather covers and beautiful colours and winged adjustable headrests which we normally don't see on other Indian cariers in domestic flights. This is what makes Vistara more comfortable and I would definately prefer them over all other airlines in India. For me at the moment they are the best after the exit of Kingfisher in the past. I just hope they stream IFE or get the screens installed either of them would be a considerable improvement.
AircraftA320
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteLKO to DEL
Date FlownSeptember 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"it a wonderful experience"

(India)

Verified Review | This was my first time in Economy with Vistara flying from Lucknow to Delhi. The ground staff and boarding were excellent. The seats even in economy are all upholstered leather with winged adjustable headrests and the cabin smells good and was cleaned thoroughly before we boarded even given the short time the cleaning staff got to clean the aircraft. The cabin crew gave all pax a snack box with a juice, hot cutlet, chapati, cookies, face wipes, tomato ketchup and a bottle of water which was all very tasty. All in all it a wonderful experience. They lack IFE which I think should be added soon and should be a must once they go international.
AircraftA320
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteLKO to DEL
Date FlownSeptember 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"I enjoyed my journey"

(India)

Verified Review | Lucknow to Pune via Delhi. I travelled with Vistara for the first time, booked economy ticket. Proper lunch and snacks were served, reading stuff was available. The staff was courteous and helpful. Overall, I enjoyed my journey, after hectic schedule at home while returning I find the flight quite comfortable. Being a economy flyer travelling this route frequently my experience with Vistara is best up till now compared to all others.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteLKO to PNQ via DEL
Date FlownSeptember 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes