“airline does not respond at all”
J Cerny (Czech Republic)
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Mumbai to Colombo |
Date Flown | March 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
15th March 2024 : Vistara response
Dear customer, we are sorry to note your disappointment. Our endeavor has always been to provide the best experience to our customers and this was never intended to happen. We would request you to share the booking details at [email protected] for us to check and assist you. Thanks.
"A negative experience"
R Keytir (Poland)
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Colombo to Frankfurt via Mumbai |
Date Flown | February 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
15th March 2024 : Vistara response
Dear customer, we are sorry to note your disappointment. Our endeavor has always been to provide the best experience to our customers and this was never intended to happen. We would request you to share the booking details at [email protected] for us to check and assist you. Thanks.
"the staff were amazing"
Gupta Abhimanyu (United Kingdom)
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Delhi to London |
Date Flown | February 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"an amazing experience"
Nirali Patel (India)
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Mumbai to Ahmedabad |
Date Flown | February 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
“a mistake indeed”
K Reddy (Germany)
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Frankfurt to Mumbai |
Date Flown | December 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
27th January 2024 : Vistara response
Dear customer, we are sorry to note your disappointment. Our endeavor has always been to provide the best experience to our customers and this was never intended to happen. We would request you to share the booking details at [email protected] for us to check and assist you. Thanks.
“Worst service ever”
Payal Patel (Canada)
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Ahmedabad to Delhi |
Date Flown | January 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
8th February 2024 : Vistara response
Dear customer, we are sorry to note your disappointment. Our endeavor has always been to provide the best experience to our customers and this was never intended to happen. We would request you to share the booking details at [email protected] for us to check and assist you. Thanks.
"genuine smiles and positive attitude"
Diya Puthur (India)
Aircraft | A320 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Trivandrum to Delhi |
Date Flown | January 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Extremely poor experience2
A Kadyta (India)
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Frankfurt to Delhi |
Date Flown | December 2023 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
26th December 2023 : Vistara response
Dear customer, we are sorry to note your disappointment. Our endeavor has always been to provide the best experience to our customers and this was never intended to happen. We would request you to share the booking details at [email protected] for us to check and assist you. Thanks.
"fly again with this airline"
Gunter Neeb (Germany)
Aircraft | Boeing 787 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Frankfurt to Delhi |
Date Flown | December 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
“future flights only by Vistara”
Maria Romel (India)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Delhi to Pune |
Date Flown | November 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |