Virgin America

I had a wonderful experience flying with Virgin America. The flight was very affordable and was on time. The staff were fun and friendly. I would definitely fly with them again. They had screens on the back of the seats and free videos to select. Very entertaining.

✅ Verified Review | Flew Virgin America from New York to San Francisco. From the service at the counter to the flight itself though tired from flying JHB to JFK (international 15hrs), this was a pleasant flight, smooth, clean, elegant and very kind crew. I'm wondering why I haven't used Virgin before now. I was impressed.

SFO to FLL travelling with infants. Plane new and clean. Flight attendants professional pleasantly surprised at good amount of leg room. Loved the individual screen for shows and ability to order a beverage from my seat. I'm most grateful for the flight attendant that opened the bathroom door for me and pulled down the infant changing table - as my arms were full of a baby and a diaper bag.

SFO-LAX return. Easy quick and enjoyable. It is refreshing to see this standard of service in the US and on short haul flights.

First time on this airline but am very impressed clean customer friendly plane and the crew were very friendly interactive with passengers and let you know they appreciated your business. Flew from Vegas to Frisco then on to Portland OR. At all 3 places there was always a VA staff member to see if they could help or get you something. Had a 2 hour layover in SF and I was in a wheelchair someone came about every 15 to 20 mins to see if I needed to go anywhere or get anything.

New York (JFK) to Vegas. Best airline I've flown on (domestic or international). Very comfortable seats. Onboard has a nice modern look to it. Great entertainment system. You can order your snacks on a screen in front of you. You can pull out your laptop pay for satellite Internet (which works) and be connected the whole flight. Overall a fantastic airline.

SFO-IAD-SFO on November 2 and 4. Great service from the staff both on the ground and in the air. While there is food for purchase in the main cabin there is a good selection. The roast beef sandwich is really quite good.

I was flying with Virgin America today and I was impressed. The seat comfort was amazing. Being 6/7, flying is not always easy. However, VA had lots of space for my legs and seats felt like being made for my size. It felt very comfortable. Even the headrest was high enough (which did not happen to me yet and I am a frequent flyer). Neither Lufthansa, Singapore Airlines and others had this comfort. The entertainment system offered everything you wanted. Movies, music, games, food and drink orders. In general, the plane seemed very modern. When ordering a gin tonic (the 50ml gin bottle was told to cost 8$, which is a regular price for short haul flights) they offered me 2 for 1 bottles. Soda was free. As I bought my ticket via Skypicker and had a connection flight, I cannot tell how much the single flight was which makes it difficult to state anything about value for money. Ground service was very solid and friendly, no complaints. Cabin staff could have been a little bit more friendly. When I was asking for an emergency exit seat (one emergency exit row was kept empty as any passenger could upgrade their seat for $150, which I think is a lot, especially having that great seat comfort, which I did not know at that time), the cabin staff was not overly friendly, however, they have not been rude at any time. Altogether, I would absolutely recommend Virgin America, at least when they are using the plane I was flying in. Thank you Virgin America for this experience!

SFO to IAD on 2/6/14. Check-in was quick. Friendly agent at check-in counter. Boarding went quickly. Attentive and friendly cabin crew. Flight arrived early (tail winds). Bags were already in baggage claim by the time we got there from the aircraft. Great experience from start to finish.

Virgin America customer service at Las Vegas check in counter is excellent. My husband and I tried to check in for returning to New York, not realizing our flight was a day ahead! A lady there kept the situation so cool and accommodate to rebook the flight for that day. On top of it, she somehow managed to cut our cost to zero. I have been traveling for many years yet, I have never experienced such curtesy and professional serives from any of the airlines. The Virgin America staff made us feel so safe and made her ways to clean up our mess. Virgin America - we really appreciate your help!!