Virgin America

I was travelling with family and we were late. The ticket counter reps at Virgin America did a great job. They helped get my family (wife and 2 small ones) on board and set me up with a later flight with our luggage (we were too late to check the bags). They were very friendly professional and helpful. Plane has comfortable seats leg room (even in coach) and the individual screens make flying a joy. The fares we had were very good as well.

Portland Or to LAX to ORL and it was one of the best economy flights I've taken in the US. The attendants were more than accommodating seats very comfortable and the aircraft was clean and seemed to be larger than other airlines. The flight crew were very nice. I will fly Virgin every chance I get.

SFO-LAX-SFO. First time flying Virgin America and it was a great experience. The website was simple and easy to use. The FA's were extremely courteous and polite and the pilots were funny. The A320 had great legroom the cabin was well maintained and the IFE was had lots of music movies games and live TV. On the way back I asked to be put on standby for an earlier flight and the gate agent did it for me in a polite and respectful manner none of the nonsense you get from United or American. And considering the price they offer I definitely will fly Virgin America in the future.

LAS-SFO return. Fabulous experience even though we were delayed in both directions. Ground staff kept us fully informed when delayed and one enterprising ground agent at SFO started a trivia quiz at the gate to keep us entertained while we were waiting for the aircraft to arrive. I like the violet mood lighting inside the aircraft and both cabin and cockpit crew were brilliant. The free IFE is fantastic on a short flight and if you want to pay for a film you have the choice. Alcoholic drinks and snacks are ordered via your seatback screen but soft drinks are free. Great product great staff and great service.

San Francisco to Washington/DCA Nov 8-Nov 11. Both ways boarded early and left the gate early. Our flight attendant started us off with whatever drink we wanted before the people in main cabin were even onboard. The nice mood lighting and the seats that go almost all the way was excellent. The airlines Red system is excellent and fast. Right after takeoff with a hot towel then onto warmed nuts next was a smoked turkey orange and pistachio salad which was very yummy. For my main course I had a filet mignon which was very juicy and cooked perfectly. Also the flight attendant came around often with great snacks. Will be flying Virgin America more often!

Flew an evening flight from DFW to SFO on A320 non-stop. First time on Virgin overall pleased with the flight. Amble leg room seating good food good service great IFE was very good compared to others which had none. Highly recommend and would fly again fare hard to beat.

LAX-JFK return. Would recommend Virgin America to anyone - they were great (the only thing I could complain about is the $25 baggage fee but the fares were cheap so it didn't matter too much). New planes with unique mood lighting made for a pleasant flight. Both flights left on time and one arrived considerably early. The service and the food I bought were both good.

SEA-LAX in Y on an A319. Good inflight service from the crew and an early arrival into LAX. Inflight safety video certainly got our attention.

What a great experience! I flew from SFO-Orlando Florida. My seat ended up being between two rather large women and the one on the aisle was unable to stand up to let me get to my seat. The steward decided with me that rather than embarrass the aisle passenger we would wait until the plane was loaded and change my seat. I was moved to the front bulkhead seat given a free sandwich for the inconvenience I experienced (which to me was not an inconvenience at all). Well done Virgin America! You took me back to a time when an airline passenger was important and treated very well!

BOS-LAX. My wife and I travelled to Los Angeles. The flight crew were happy and sincere. They cared about the jobs and were happy to answer any questions. Each seat had their own 8" monitor to watch TV movies listen to the radio Videos on Demand view a GPS of the plane and weather conditions and to order food (great selection). All payable with a credit card on your monitor. The plane was clean and comfortable. The trip west arrived 30 minutes early. The flight back to Boston was just as pleasant but quicker.