Turkish Airlines

Copenhagen-Istanbul/Istanbul-Hamburg. Overall great service left on time. Information on board given in poor English. Food and Beverages very good. Impressive Inflight entertainment system on outbound flight. Staff poor comprehension of English language.

I flew ORD-IST-BOM and back. Checking in and Boarding at ORD was pleasant. The ORD-IST flight left on time and they offered Turkish Delight (sweet) on board with nice touches like hot towels for the face. Istanbul airport is the worst. The gate isn't announced until just 1 hour before departure and until then there is hardly any seating whatever there is it is for patrons of the overpriced restaurants. At the gate there was no boarding plan and no announcements! Just a hoard of passengers moving towards the gate in any random order. The most intriguing factor is their double standard- flights to/from the US serve Turkish Delights and hot towels have friendly staff who speak good English. On flights to India they don't serve any welcome sweet or hot towels and the staff are rude and can barely muster up basic English. On the return trip this double standard was confirmed. Also the flights to the US connect the airport with jetways where as Indian flights have to use a bus! Flights to the US require extra screening which again is done in a totally disorganized fashion and what's more our gate changed after the screening so we had to repeat the screening at the new gate! They ask weird questions going into much more detail than US immigration ever would and make you grossly uncomfortable. Our flight was delayed almost 2 hrs out of IST due to this gate change fiasco.

Flight 15 Istanbul-Sao Paulo/Buenos Aires as usual operated with Boeing 777-300ER. Flew Comfort/Premium Economy class. This was the best long-haul flight I have taken. What impressed me on this flight was the cabin crew: they were smiling polite and always there. I felt sick (heavy headache) and two members regularly came to me (flight time was 13.30 hours due to bad weather conditions on the Atlantic) to check if I was feeling better or not. Food by Turkish Do&Co was as always delicious. Price paid was super. I do look forward to my next TK flight which will be in six days.

I flew Economy from Istanbul to Lahore. My flight was delayed in Istanbul by 6.5 hours but no one informed us until twenty minutes after the flight was supposed to depart. Even then we had to look at the screens to tell us. Never did an airport representative bother telling us what was happening. We spent two hours walking around the airport like sheep trying to find a single dinner voucher due to the airport staffs incompetence and indifference. Every single staff member in the airport was rude and disrespectful. The one dinner we were offered was a chicken dish that tasted like plastic and was quickly discarded by all of the passengers. Will never fly with Turkish again nor through Istanbul ever again.

STR-IST-DOH TK 1706 A320 (TC-JUK). STR-IST was not as pleasant as previous TK flights: did TK reduce the seat pitch? No more height adjustable head rest no IFE not even overhead screens. Service food flying were TK standard (which is pretty good) but the narrow seat pitch will have me looking for alternatives if this should become normal. Onward flight to Doha on A321 was normal standard nice seats in seat IFE - that's TK I like.

I flew business class from Istanbul to Los Angeles my seat was 1D. This was flight TK 9. The flight was January 16 2015. It was wonderful service the best I have ever had. The food was good and served in a nice preparation. The Chef is outfitted in a nice chef outfit and gives you the impression you are in a restaurant. The menu choices were broad and adequate. We had a nice trolley of appetizers salads main dish then the deserts. Good quality and plenty of choices. I like when they offer to make up your bed. The flight attendants are attentive and are always picking up after the passengers. The movie selections were good. Always nice to have free Wi-FI. Turkish airlines have way more comfortable seats than some o the other carriers like British Airlines. I will fly them again.

Flew A321 Business class IST-LHR. Seating was economy seating that was very hard. The food and service in the cabin was excellent but was let down by the physical cabin environment. Turkish Airlines should really think hard about assigning these aircraft on flights of 4 hours. The seats are not business class and are quite uncomfortable. For the duration of the flight I sat on the pillow. Additionally there was no inflight entertainment. Turkish Airlines can do better than this. I will think carefully before choosing Business Class again on this airline if this type of aircraft is assigned.

Flew LHR-IST on 737-800 Business Class. Inflight Entertainment was OK. Seat comfort was not great and the recline angle very small on this aircraft. For a business class seat it hardly reclines to a comfortable angle for resting. I think Turkish Airlines need to reconsider their business class product on medium hall routes as their long haul business class is excellent. This was rather unsatisfactory.

I took a trip from Boston to Adana in business class. I find them very hospitable service was very good. Airbus's could be newer and Istanbul Ataturk airport could be more efficient passport police were very polite. Very affordable $600 around trip can't be beat.

We found it unacceptable being placed in a side room being used to re- charge batteries for electric vehicles! A large group of disabled passengers were left in this dreadful room. Only seating was non upholstered dropdown metal seats with a narrow gap between them. There was inadequate space to pass resulting in feet being stood on and legs being banged every time someone needed to pass. When we arrived in Manchester staff had forgotten to request wheelchairs. In all made to feel like third class citizens. Don't accept disabled passengers if you don't want to look after them. There was very little help for us on this airline.